HEALTHCARE RECRUITMENT
PERMANENT EXECUTIVE SEARCH CONTRACTINGAustralia's largest, most comprehensive healthcare recruitment company.
WHAT WE CAN DO FOR YOU
GROW
YOUR
CAREER
HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.
GROW
YOUR
TEAM
Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!
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OUR TEAM OF EXPERTS
Adrian McConchie
Director - Melbourne
Davina Ocansey-Gibson
Specialist Manager - Life Sciences
Duncan Grant
Senior Recruitment Consultant - Sales & Marketing
Eve Cooke
Senior Recruitment Consultant - Life Sciences
Francesca Strange
Specialist Manager - Business Support
Gemma Staddon
Divisional Manager - Life Sciences
Georgia Graham
Senior Recruitment Consultant
Glenn Carter
Founder & Managing Director
James Stinson
Specialist Manager
Jane Nichols
Divisional Manager - Business Support
Jenn Bowder
Senior Recruitment Consultant - Clinical Care
Jo Turner
Divisional Manager - Business Support, Operations and Life Sciences
Jo Williams
Senior Contracting Specialist - Internal Support
Karen Newcombe
Specialist Manager - Sales & Marketing
Kelly-Ann Pedersen
Senior Recruitment Consultant - Business Support
Laura Longstaff
Director - Sydney
Louise Casagrande
Multimedia Manager - Marketing & Brand - Internal Support
Maddy Byrnes
Senior Recruitment Consultant - Clinical Care
Marion Ludeking
Divisional Manager - Sales & Marketing
Michelle Vermaak
Divisional Manager - Engineering, IT & Warehouse
Natalia Fiocca
Divisional Manager - Sales & Marketing
Owen Smith
Contracting Services Recruitment Lead - Internal Support
Rachele Sinclair
Divisional Manager - Clinical Care
Rohan Lallbeeharry
Senior Recruitment Consultant - Business Operations and Life Sciences
Sandra Louey
Specialist Manager - Clinical Care
Sarisha Thakkar
Accountant - Internal Support
Sharon Farrell
Senior Recruitment Consultant - Clinical Care
Tom Mazzotta
Accountant - Internal Support
Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.
Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.
We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.
FEATURED JOBS
Senior Recruitment Consultant
- Victoria
- Competitive
If you’re an experienced recruiter who values meaningful relationships and a supportive team, this could be your next step! Join a high-performing Life Sciences team specialising in operations roles — including customer service and warehouse — for some of the most respected pharmaceutical and medical device companies in Australia. This is a warm desk with a strong candidate and client, network ready for you to build on. What’s in it for you Monthly commission with no ceiling Extra leave days for hitting targets Quarterly and annual awards for performance Hybrid work – home and office balance Clear pathways for career growth Access to industry-leading recruitment tech Dedicated marketing and social media support A collaborative, experienced team (average tenure over 5 years) What you’ll be doing Manage end-to-end recruitment across life sciences operations Business Development Grow and maintain trusted client relationships Build a strong pipeline of quality candidates Partner with your team to share insights and opportunities Represent HPG at industry networking events About you You’re an experienced 360 recruiter who enjoys variety and autonomy but values being part of a supportive, collaborative team. You have a proven record of delivering for your clients, and you’re curious about the healthcare and life sciences sector — eager to learn more and make your mark. Why HPG? We’ve been a trusted name in healthcare recruitment for over 25 years. We value integrity, collaboration and growth — and we celebrate success, both individual and shared. Apply now or contact Jo Turner, Divisional Manager, on +61 488 807 377 for further information
Distribution and Warehouse Technician
- Broadmeadows
- $42.91 per hour
Benefits Competitive hourly contractor rate + super Opportunity to work with a global biopharmaceutical manufacturer operating GMP-regulated logistics and warehousing facilities. Stable Monday–Friday shifts with potential extension and longer-term opportunities. About the Company A global biopharmaceutical manufacturer supplying essential therapies to patients worldwide. The organisation operates within a highly regulated GMP environment and is recognised for its strong safety culture, quality systems and commitment to operational excellence. About the Opportunity This is an opportunity to join a high-volume Warehouse & Logistics function supporting manufacturing operations through accurate, compliant and timely material handling. You’ll play a key role in ensuring goods are safely received, stored and distributed across site operations, working within a structured GMP framework. Multiple positions are available across morning and afternoon shifts. Duties Receive, check and process incoming materials in line with warehouse and GMP requirements. Operate forklifts to move, store and retrieve materials safely and efficiently. Ensure accurate storage, handling and movement of stock to support site operations. Maintain high standards of safety, compliance and housekeeping within the warehouse. Essential Skills and Experience Minimum Year 12 education (or equivalent) Current forklift licence essential Previous experience in warehousing, logistics or distribution Industry experience within Healthcare, Pharmaceuticals, Biotechnology, Medical Devices or Hospital setting Culture Safety-focused, compliance-driven and team-oriented. You’ll join a collaborative logistics team that values accountability, clear communication and continuous improvement in a regulated manufacturing environment. How to Apply Click apply or contact Rohan Lallbeeharry, Senior Recruitment Consultant at rlallbeeharry@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group specializes in healthcare recruitment across all areas, including clinical research, medical affairs, pharmacovigilance, and more. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com
Recruitment Consultant
- Sydney
- $80000 per annum
Benefits Base salary + super + commission Monthly RDOs for hitting target + birthday leave Hybrid working from a stunning CBD office High Achievers Club & quarterly awards Career progression and ongoing training A genuinely supportive, high-performing team Sponsorship opportunities available About Us HPG is an established recruitment agency with a strong client network and an excellent reputation in the market. Our clients sit across medical device, pharmaceutical, biotech and scientific industries, which means the roles you recruit for genuinely contribute to patient care and healthcare outcomes. We’re known for the support we give our consultants, the collaborative team culture and the opportunity to build long-term relationships with great clients and candidates. About The Opportunity This is a 360 degree recruitment role working across both temporary and permanent placements. You’ll recruit for manufacturing, production, warehouse and logistics roles, from hands-on operational positions through to leadership level. Your day will involve partnering with clients, delivering timely placements, managing contractors, interviewing candidates and developing long-term relationships that lead to consistent, repeat business. You’ll be supported with strong systems and technology as well as on-going training to help you be successful in your role. Duties Manage a 360-degree recruitment desk Develop and maintain strong client relationships Lead generation, business development calls and reverse market top talent On-board new clients and generate revenue Source, screen and interview top-tier candidates Build a pipeline of active and passive talent Write and post compelling job ads Achieve sales targets & KPIs in a fast-paced environment Collaborate with a supportive recruitment team What We’re Looking For Agency recruitment experience supporting any industry Ability to work on a high-volume, fast-paced desk Confidence and experience in business development and client relationship management Strong organisation and systems skills Energy, drive and a genuine love of recruitment Excellent communication skills Tertiary education Our Culture You will join a team of experienced recruiters who work hard, celebrate wins and genuinely back each other. You’ll be trusted, supported and given room to grow. How to Apply Click Apply and provide a copy of your up to date CV or contact Michelle Vermaak on 02 8877 8760 for a confidential chat.
Medical Advisor
- Sydney
- Competitive package
Benefits • High-impact role supporting a critical upcoming product launch • Work within a collaborative, high-performing medical team • Competitive daily rate with flexible hybrid working About the company This role sits within a global biopharmaceutical organisation with a strong local presence, recognised for its commitment to science-led decision making and patient-focused outcomes. About the opportunity This is a contract Medical Advisor role created to provide additional support during a critical period. Reporting into the Medical Advisor lead, the role is focused on supporting core medical activities including promotional material review, sales team training, medical education events, and the set-up of advisory boards. Open to candidates based in NSW or Queensland. Key responsibilities • Support execution of medical activities for a rare disease product • Review and approve promotional and non-promotional materials • Deliver sales team training and ongoing medical support • Support medical education activities, advisory boards, and scientific meetings • Work closely with commercial, marketing, and medical communications teams Skills and experience • Proven experience as a Medical Advisor is essential • Strong cross-functional collaboration skills • Comfortable working in an execution-heavy, fast-paced role • Patient-focused mindset with an interest in rare diseases • Able to commit to a 6-month contract and start as soon as possible Culture This is a close-knit, supportive medical team with a strong collaborative culture. How to apply For a confidential discussion Gemma Staddon on +61 2 8877 8776 or gstaddon@hpgconnect.com. About Healthcare Professionals Group Healthcare Professionals Group recruits across executive, permanent and contract roles at all levels within Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care, covering Medical Affairs, Regulatory, Commercial, Operations and Clinical Care roles.
Technical Labourer
- Sydney
- $35 per hour
Benefits 9-week assignment, full-time hours (Monday to Friday) $35.00 per hour + super Hands-on work with high-tech medical and diagnostic equipment On-the-job training provided No formal qualifications required About the Company Our client is a global healthcare and medical devices organisation supporting hospitals and laboratories with critical diagnostic technologies. Their work plays an essential role in enabling fast, accurate testing to support patient care in clinical environments. About the Opportunity Our client is currently seeking a Technical Labourer to support their Engineering team on a 9-week contract. In this role, you will assist with the assembly and installation of automation systems within a hospital environment. You’ll work under close supervision as part of a team, following instructions and supporting hands-on technical work on-site. This opportunity would suit someone practical, reliable, and comfortable working with tools in a structured, safety-focused environment. Duties Assist engineers with the assembly and installation of automation and diagnostic systems Use hand and basic power tools to support equipment setup Follow technical instructions, plans and procedures accurately Support on-site work within a hospital environment Maintain a safe, clean and organised work area Work collaboratively with engineers to meet project time-lines Skills and Experience Comfortable using tools and performing hands-on technical tasks Ability to follow instructions and work under supervision Strong verbal and written communication skills Good organisation and time management skills Ability to work autonomously when required High attention to detail and a safety-focused mindset Previous labouring, technical, trade assistant, or similar experience advantageous Ability to work in a physical role with occasional heavy lifting Culture You’ll be joining a supportive, hands-on engineering team that values reliability, teamwork and attention to detail. Safety, quality, and collaboration are central to how the team operates, with clear guidance and support provided throughout the assignment. How to Apply Click Apply Now to submit a copy of your up to date CV.
Head of Medical
- Sydney
- Competitive salary package
Benefits • Opportunity to shape and lead the local Medical Affairs strategy • Work with an established international pharmaceutical company • High visibility role partnering closely with global and local leadership About the company This global pharmaceutical organisation is known for its strong scientific foundations and commitment to improving patient outcomes. With an established presence across multiple regions, the business continues to invest heavily in Medical Affairs, clinical research and compliant, evidence-based engagement with the healthcare community. About the opportunity An exciting senior Medical Affairs leadership role. This role will lead the local medical function across Australia and New Zealand, while working closely with global medical teams and key local stakeholders. You will set the medical strategy, lead and develop a high-performing team, and act as a key partner to commercial, regulatory and market access teams. This is a hands-on leadership role with genuine influence across the affiliate. Duties • Lead and develop the ANZ Medical Affairs team, including direct line management • Define and implement local medical strategy aligned to global objectives • Partner closely with General Management and cross-functional leadership teams • Ensure all Medical Affairs activities are compliant with local regulations, codes and internal policies • Act as the local healthcare compliance lead as required • Provide oversight of local clinical research • Support pharmacovigilance activities and act as local PV contact where required • Provide medical input into commercial strategy, product lifecycle planning and market access initiatives • Build and maintain strong relationships with key external experts, scientific societies and patient organisations Skills and Experience • Medical degree or advanced scientific qualification • Demonstrated experience within Medical Affairs in the pharmaceutical industry • Proven experience leading and developing high-performing teams • Strong understanding of local healthcare systems, regulations and compliance requirements • Strong leadership presence with the ability to influence at senior level • Confident communicator with strong strategic and commercial awareness Culture A collaborative, accountable and patient-focused culture that values scientific integrity, leadership and continuous improvement. This is an environment where Medical Affairs has a strong voice and real impact on business decisions. How to Apply Click apply or contact Gemma Staddon on +61 2 8877 8776 or gstaddon@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions across Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care, including Medical Affairs, Regulatory Affairs, Clinical Research, Commercial, Operations and Executive leadership roles.
Warehouse Associate
- Chatswood
- $75000 - $77000 per annum
Benefits Permanent, full-time opportunity Chatswood location Stable role within a well-established medical devices organisation About the Company Our client is a well-established organisation operating within the medical devices and diagnostics sector, supporting healthcare providers through reliable and compliant product distribution. They are known for their quality-driven approach. About the Opportunity An opportunity is available for a Warehouse Associate to join our client on a permanent, full-time basis. This is a hands-on role covering end-to-end warehouse operations, from receiving goods through to dispatch. You will work closely with internal stakeholders while also being comfortable working independently at times to ensure orders are processed accurately, safely, and on time. Duties Receive incoming goods and reconcile deliveries against documentation Pick, pack, and dispatch orders, ensuring correct lot numbers and paperwork Ensure delivery notes and labels are correctly matched to outgoing shipments Maintain accurate inventory records using SAP Manage stock rotation and assist with stock takes Ensure packaging supplies are maintained and waste is disposed of correctly Maintain a clean, organised, and safe warehouse environment Support adhoc warehouse and inventory tasks as required Skills and Experience Experience working within warehousing in the medical device or pharmaceutical industry is ideal. Minimum of 2 years experience in warehousing or logistics is essential. Strong SAP experience is a must have Excellent attention to detail and accuracy Strong communication skills and ability to liaise with internal teams Ability to work independently and manage priorities when required Culture Supportive, close-knit team. This is a role suited to someone who takes ownership of their work and enjoys being hands-on in a structured environment. How to Apply Click Apply Now to submit a copy of your up to date CV.
Logistics Specialist
- Macquarie Park
- $40 per hour + super
Benefits $40 per hour + super 6-month assignment with potential to extend Hybrid working model On-site parking available About the Company Our client is a global healthcare organisation operating within the medical devices industry, supplying critical products to hospitals and healthcare providers across Australia. They are known for their strong focus on quality, compliance, and patient outcomes. About the Opportunity A great opportunity for a Logistics Coordinator to be a part of a highly reputable global brand. This is a 6-month casual contract, with potential to extend, working full time hours Monday to Friday. This role plays a key part in supporting surgical procedures by coordinating the movement of high-value medical devices, loan kits and consignment stock. You’ll be working in a fast-paced, highly regulated environment where accuracy, responsiveness and strong stakeholder communication are essential. Duties Coordinate dispatch, return, restocking and tracking of surgical loan kits and consignment inventory Manage urgent, same-day and scheduled deliveries to hospitals, particularly for surgical cases Ensure compliance with TGA, ARTG, GDP, and ISO 13485 requirements Liaise with internal teams including sales, QA, customer service and external stakeholders such as hospitals, couriers, and 3PLs Maintain accurate records across ERP systems (e.g. SAP / JDE / Oracle etc) Prepare and verify shipping and logistics documentation, including batch and serial tracking Monitor delivery performance and resolve logistics issues such as delays, shortages, or discrepancies Support inventory audits, inspections and continuous improvement initiatives Skills and Experience Experience in logistics or supply chain roles within medical devices, healthcare, or the pharmaceutical industry. Experience managing surgical kits, loan kits, or consignment stock will be highly regarded. Strong understanding of regulated environments and compliance standards (TGA, ARTG, GDP) ERP system experience (SAP or similar) Strong communication skills and ability to coordinate across multiple stakeholders Highly organised with excellent attention to detail Culture You’ll be joining a collaborative, professional team that values accountability, accuracy and teamwork. Our client offers a supportive environment where quality, compliance and patient impact are central to everything they do. How to Apply Click Apply Now to submit your updated CV, or contact Michelle Vermaak at Healthcare Professionals Group on 0288778760 for a confidential discussion.
Customer Service Representative
- East Ryde
- $38 - $40 per hour, Benefits: Paid leave and Super
Benefits Global diagnostics company 2 year maximum term contract $40 per hour + Super + accrued leave + paid public holidays Macquarie Park 2113 Liaising between multiple internal and external stakeholders About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity This is a hands-on, high-volume order entry role within a regulated medical device environment. You’ll be responsible for processing orders end-to-end with speed and precision, ensuring accuracy that directly supports customer service and patient outcomes. You’ll also manage customer queries, liaise with internal teams and field staff, and take ownership of orders through to fulfilment. This role suits someone who enjoys structure, detail, and working in a fast-paced environment. Duties High-volume entry of replacement and new product orders • Order fulfilment and tracking using SAP • Resolving customer queries and complaints • Liaising with internal teams and field personnel • Supporting consignment stock processes Skills and Experience • Experience in high-volume order entry or customer service • Background in Medical Devices, Pharma, or Biotech • Strong attention to detail and systems confidence • SAP experience highly desirable (Esker advantageous) • Professional, empathetic communication style Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jane Nichols, Divisional manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. • Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; • Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; • Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; • Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.
Chief Operating Officer
- Sydney
- Competitive
Benefits Join a mission-driven organisation transforming cancer care in Australia National strategic role influencing healthcare innovation High-impact work with leading research and clinical partners Hybrid work flexibility in a collaborative team Kensington location About the company Omico is a national non-profit organisation transforming cancer treatment in Australia. Their mission is to: “Improve outcomes for Australians with cancer by accelerating the use of precision oncology, growing access to clinical trials and modernising the Australian healthcare system.” They have established a nationwide infrastructure that supports precision oncology research and clinical implementation, uniting cancer centres, researchers, government, industry, and advocacy groups. Based in Sydney, Omico collaborates with top-tier institutions including UNSW and major cancer centres across Australia. About the opportunity Reporting to the CEO, the Chief Operating Officer (COO) will ensure that Omico operates with excellence, compliance and strategic alignment across its programs, systems and external relationships. This role is both operational and strategic, supporting the CEO and Board to build the infrastructure that will carry Omico into its next growth phase, aligned with national cancer research and healthcare innovation. You will work closely with senior leaders, legal and funding partners, research collaborators and regulators to ensure delivery of high-impact programs and sustainable operations. This role is critical in realising Omico’s bold goals to improve outcomes for Australians living with cancer. Duties Oversee core operations, contracts, systems and administration Ensure compliance with regulatory and funding requirements Lead contracts management, working closely with legal advisers Strengthen relationships with key external stakeholders including UNSW Partner with the CEO and executive team on strategic planning Provide reports to Board, regulators and funding bodies Champion operational excellence and continuous improvement Lead and develop a small, high-performing team Skills and Experience Experience in healthcare, pharmaceuticals or precision oncology Senior-level operations, business or program leadership Strong skills in contracts, compliance and stakeholder management Deep understanding of regulatory or not-for-profit frameworks Budgeting and financial oversight skills ideally in a grant funded environment Strong people leader and collaborator Culture Collaborative, agile and mission-driven, Omico values integrity, inclusion, and innovation in service of patient outcomes. How to Apply Please note: Omico has engaged Healthcare Professionals Group as their exclusive recruitment partner for this appointment. All enquiries and applications should be directed to HPG. Please do not apply to Omico directly. Click apply or contact Laura Longstaff, Director on 0412 122 769 for a confidential discussion.
Chief Operating Officer
- Sydney
- Competitive
Benefits Join a mission-driven organisation transforming cancer care in Australia National strategic role influencing healthcare innovation High-impact work with leading research and clinical partners Hybrid work flexibility in a collaborative team Kensington location About the company Omico is a national non-profit organisation transforming cancer treatment in Australia. Their mission is to: “Improve outcomes for Australians with cancer by accelerating the use of precision oncology, growing access to clinical trials and modernising the Australian healthcare system.” They have established a nationwide infrastructure that supports precision oncology research and clinical implementation, uniting cancer centres, researchers, government, industry, and advocacy groups. Based in Sydney, Omico collaborates with top-tier institutions including UNSW and major cancer centres across Australia. About the opportunity Reporting to the CEO, the Chief Operating Officer (COO) will ensure that Omico operates with excellence, compliance and strategic alignment across its programs, systems and external relationships. This role is both operational and strategic, supporting the CEO and Board to build the infrastructure that will carry Omico into its next growth phase, aligned with national cancer research and healthcare innovation. You will work closely with senior leaders, legal and funding partners, research collaborators and regulators to ensure delivery of high-impact programs and sustainable operations. This role is critical in realising Omico’s bold goals to improve outcomes for Australians living with cancer. Duties Oversee core operations, contracts, systems and administration Ensure compliance with regulatory and funding requirements Lead contracts management, working closely with legal advisers Strengthen relationships with key external stakeholders including UNSW Partner with the CEO and executive team on strategic planning Provide reports to Board, regulators and funding bodies Champion operational excellence and continuous improvement Lead and develop a small, high-performing team Skills and Experience Experience in healthcare, pharmaceuticals or precision oncology Senior-level operations, business or program leadership Strong skills in contracts, compliance and stakeholder management Deep understanding of regulatory or not-for-profit frameworks Budgeting and financial oversight skills ideally in a grant funded environment Strong people leader and collaborator Culture Collaborative, agile and mission-driven, Omico values integrity, inclusion, and innovation in service of patient outcomes. How to Apply Please note: Omico has engaged Healthcare Professionals Group as their exclusive recruitment partner for this appointment. All enquiries and applications should be directed to HPG. Please do not apply to Omico directly. Click apply or contact Laura Longstaff, Director on 0412 122 769 for a confidential discussion.
Customer Service Representative
- St Leonards
- $65000 - $72000 per annum
Benefits Free on-site parking Full-time hours, Monday to Friday – 8:30 - 5pm Be part of a long-tenured, knowledgeable, and highly supportive team Modern office with on-site lab and training facility Step into a stable, high-performance global medical company About the Company This global healthcare organisation designs and manufactures premium products used by clinicians across medical, dental, and diagnostic environments. With a strong customer-first reputation, they combine clinical innovation with a high-touch, service-driven approach across ANZ. The Sydney office serves as the company’s flagship training site, offering in-house training, technical servicing, and secondary warehouse. About the Opportunity This is a full-time, on-site role combining order processing and very light warehouse support. Based in St Leonards , you’ll be responsible for managing orders, inbound customer enquiries, basic warehouse dispatch ( around 5 per week), and supporting the onsite training Academy. You’ll work with autonomy, reporting into an experienced national leader and collaborating across customer service, sales, logistics, and training. Key Responsibilities Process customer orders (30–40 per day) as well as quotes in SAP Manage incoming customer calls (15–20 per day), online chat and emails across the team Coordinate local urgent deliveries and pick-ups via courier Support with outbound dispatch of small stock volumes (2–5 shipments per week) Manage emergency warehouse inventory (approx. 70 SKUs) Support onsite Academy training sessions – coordinate attendees, logistics and guest welcome Liaise with sales reps, service technicians and sales teams across NSW Use SAP (migrating to S/4HANA), Salesforce and Excel for day-to-day operations Skills and Experience Previous experience in order processing and customer service – ideally within medical devices, dental, pharma, or diagnostics ERP system experience (SAP S4 Hana highly regarded) Ability to lift up to 20kg – comfortable with light warehouse duties High attention to detail and ability to work across multiple systems Strong communication and stakeholder coordination skills Self-starter with the maturity to work independently on-site Positive, adaptable and committed to maintaining high service standards How to Apply Senior Recruitment Consultant, Kelly-Ann Pedersen will be managing this recruit. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing
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WHAT OUR CLIENTS & CANDIDATES ARE SAYING...
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It’s rare that you come across standout talent like Karen! ‘Ridiculously efficient’ is the phrase that comes to my mind when I think about her.Karen’s ability to juggle multiple projects was unlike any I’ve seen before and no matter how tense I used to be, Karen made sure that she left me with a smile on my face.Karen possesses a deep knowledge of the Pharma industry and work with a wide network of well-qualified individuals. Karen, I can not thank you enough for your support, for believing in me and for helping me start a new chapter of my professional career in less than a month!!
Hospital Sales Rep , Global Pharmaceutical Company -
Karen is a thorough professional when it comes to recruiting high performing candidates. Karen has helped me immensely during the recruitment process. Her professional approach is only matched by her ingenuity. She dedicates time in building close rapport, understanding candidate’s skill requirements and with her intrinsic knowledge of the market, this makes her an extremely valuable point of contact. I would thus highly recommend Karen for your job search requirement.
ANS Sales Director , Global Medical Devices Company -
Jenn is absolutely amazing at what she does. Her communication was second to none and she followed up on every aspect of my potential employment with the highest level of professionalism and respect. Jenn had a clear understanding of her client organisation structure and what they were seeking in a successful candidate. I highly recommend Jenn as a recruitment partner.
Pricing Specialist , Global Medical Devices Company -
Hannah is amazing! From the moment I contacted Hannah, she was extremely helpful and extremely knowledgeable. She continues to go above and beyond, willing to help whenever and wherever.
Head of People and Culture , HR Software Company -
Jo Williams is a standout recruiter who turned my job search into a smooth and personalised experience. Her genuine interest and expertise make her the go-to person for anyone navigating the job market. Connect with Jo for a recruiter who truly cares about your career journey.
Senior Project Manager , Pharmaceutical Company -
Tamara is someone who I cannot recommend enough. Every time we talk, she always greets me with a friendly hello and smile, which has boosted my confidence and brought me hope. I was unsure to start a new role that was completely challenging and I was not confident enough. I just had finished my nearly 8-year career as a Quality Assurance Associate and began a new position as a Senior Quality Assurance Specialist. Tamara reached out to me one day and informed me about a Quality Manager job. Tamara had no doubt that I was capable of fulfilling the role, but I was skeptical because the Quality Manager role is a big responsibility. After interviews and reviews, I am glad to announce that I have been hired and have started my new role as a Quality Manager. Tamara is the one who saw my potential and capabilities to perform the job well and deserves the majority of the credit. I hope Tamara continues to help others as she helped me achieve my goal and reach my present position. I wish her all the best.
Quality Manager , Global Animal Health Company -
I have had a great experience with the service Erin and Jo have provided me with. It was really helpful and very quick responses. I hope I get a good opportunity with the help of Healthcare Professionals Group.
Drug Safety Associate , Pharmaceutical Company -
Davina was great to work with. She really listened and took my requirements into consideration and made sure it fit both my needs and the employers. Davina was also proactive and always aware on my progress during the application process. When I got my role Davina made sure I had everything I needed to be prepared for a role...
Regulatory Affairs Associate , Australasian Healthcare Leader
