HEALTHCARE RECRUITMENT
PERMANENT EXECUTIVE SEARCH CONTRACTINGAustralia's largest, most comprehensive healthcare recruitment company.
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HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.
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Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!
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OUR TEAM OF EXPERTS
Adrian McConchie
Director - Melbourne
Danielle Jones
Specialist Manager - Business Support
Davina Ocansey-Gibson
Specialist Manager - Life Sciences
Duncan Grant
Senior Recruitment Consultant - Sales, Marketing & Commercial Analytics
Eve Cooke
Senior Recruitment Consultant - Life Sciences
Francesca Strange
Specialist Manager - Business Support
Gemma Staddon
Divisional Manager - Life Sciences
Glenn Carter
Founder & Managing Director
James Stinson
Specialist Manager - Sales, Marketing & Commercial Analytics
Jane Nichols
Divisional Manager - Business Support
Jenn Bowder
Senior Recruitment Consultant – Regulatory Affairs & Quality Assurance
Jo Turner
Divisional Manager - Business Support, Operations and Life Sciences
Karen Newcombe
Specialist Manager - Sales, Marketing & Commercial Analytics
Kelly-Ann Pedersen
Senior Recruitment Consultant - Business Support
Laura Longstaff
Director - Sydney
Leah Pedrosa-Cuta
Assistant Accountant
Louise Casagrande
Multimedia Manager - Marketing & Brand - Internal Support
Lucy McCullagh
Senior Recruitment Consultant - Sales, Marketing & Commercial Analytics
Marion Ludeking
Divisional Manager - Sales, Marketing & Commercial Analytics
Mary Miller
Contracting Recruitment Specialist
Michelle Vermaak
Divisional Manager - Engineering, IT & Warehouse
Natalia Fiocca
Divisional Manager - Sales, Marketing & Commercial Analytics
Owen Smith
Contracting Services Recruitment Lead - Internal Support
Rohan Lallbeeharry
Senior Recruitment Consultant - Business Operations and Life Sciences
Sandra Louey
Specialist Manager - Clinical Care
Sarisha Thakkar
Accountant - Internal Support
Sharon Farrell
Senior Recruitment Consultant - Clinical Care
Tom Mazzotta
Accountant - Internal Support
Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.
Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.
We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.
FEATURED JOBS
Clinical Account Manager
- Melbourne
- Base + Car allowance + Fuel Card + Super + Bonus
Benefits Opportunity to play a key role in a specialist product launch environment Newly created position with strong growth potential High autonomy and ownership of a defined territory Meaningful patient impact within the specialised field of opioid dependence Exposure to complex healthcare stakeholders and treatment pathways Competitive salary package, bonus and benefits About the company HPG is proud to be partnering exclusively with this organisation on the appointment of this newly created Clinical Account Manager position. With a strong international footprint, this specialty pharmaceutical organisation is recognised for its innovation in opioid dependence treatment. Focused on addressing significant unmet patient needs, the company develops and commercialises therapies that improve access to care, advance treatment pathways and deliver meaningful long term outcomes. Combining scientific expertise with an agile commercial approach, it continues to expand its impact across the Australian healthcare landscape. About the opportunity This newly created position has been established to support continued growth across the Australian market. Working within the highly specialised area of opioid dependence, you will be responsible for driving market development, expanding access to treatment and supporting best practice patient care across your territory. Through effective partnerships with GPs, KOLs and multidisciplinary healthcare teams, you will increase awareness of treatment options, support patient identification and contribute to improved outcomes for a niche patient population. Success in this role requires the ability to navigate a complex healthcare environment where clinical, social and policy considerations intersect, while balancing strong commercial execution with a patient centric approach. Working closely with commercial and medical colleagues, you will deliver education, facilitate patient pathway discussions and execute initiatives that drive territory performance and long term market growth. Skills and Experience Pharmaceutical infield sales experience within the Australian market Consultative selling, territory planning and KAM capabilities Clinical credibility and scientific communication skills Demonstrated stakeholder engagement and project execution skills Customer centric mindset with a focus on improving patient outcomes Tertiary qualification in Health, Science or related discipline preferred Australian working rights required (no sponsorship on offer) Culture Agile, collaborative and entrepreneurial environment Innovation, initiative and patient impact are genuinely valued Empowered team culture where individual contributions are recognised Opportunity to work within a growing and purpose driven organisation Why this opportunity is right for you Passionate about specialist market development and healthcare innovation Motivated by improving patient access to life changing therapies Enjoy building trusted partnerships within clinically focused environments Thrive in complex healthcare settings where strategic thinking is valued Resilient, adaptable and motivated by achieving meaningful outcomes Looking for a role that combines commercial success with genuine patient impact How to Apply Click Apply or contact Natalia Fiocca – Divisional Manager, Commercial & Analytics on 0488 807 443 for a confidential discussion. About Us About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology, and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com
Territory Manager
- Sydney
- $120000 - $130000 per annum, Benefits: Hefty Comms!
The Benefits: State of the art Surgical Devices portfolio Global MedTech leader Expanding portfolio Varied customers High performing territory Global leader expanding their footprint across Australia Sales hunters encouraged to apply Autonomous role Collaborative team Above market salary, development opportunities About the company Our client is a Global Medical Devices company who have over 15,000 employees across the globe. Their continued success is due to their innovative approach to the market and commitment to providing the best solutions to support both patients and clinicians alike. They have their own manufacturing facilities and are market leaders across multiple regions. Their sights are now set on the Australian market with impressive growth plans on the cards. About the opportunity Reporting to the National Sales Manager, you will be accountable for hospital accounts across your defined territory in the Sydney metro territory. You will play a crucial role servicing clinicians and achieving sales targets with this leading Surgical Medical Devices portfolio. Responsibilities Promote impressive Surgical product portfolio Develop & maintain relationships with key customer stakeholders Actively seek out new business opportunities Initiate new habits/protocols & practises with accounts Provide in-theatre training as & when needed Manage territory budgets & plan effective call cycles to achieve sales budgets Active involvement in contracts & tenders processes Actively input into business reviews Maintain a high level of product knowledge and keep up to date with competitor products Skills and Experience Proven track record of Surgical Devices sales experience In theatre sales experience essential Clinical background adv. Strong experience networking within the hospital setting Proven ability to hunt for new business opportunities Have experience and comfortable working closely with surgeons Commercially focused and results focused Proven ability to challenge customers status quo Passionate about driving business and achieving best clinical outcomes for the end user How to Apply Click apply or contact Marion Ludeking, Divisional Manager on mludeking@hpgconnect.com About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Clinical Support & Education, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com
Senior Medical Science Liaison
- Sydney
- Competitive base + car allowance + bonus + super
Benefits • Opportunity to join a leading global pharmaceutical company • Work across an exciting Oncology pipeline portfolio • Highly collaborative and patient-focused culture About the company Our client is a global organisation committed to improving the quality of human life through innovative medicines. With a strong pipeline and significant investment in research and development, they continue to advance treatment options across multiple therapeutic areas. About the opportunity An exciting opportunity exists for a Senior Medical Science Liaison to join a high-performing Medical Affairs team. This field-based role will focus on scientific engagement with key healthcare professionals, thought leaders and healthcare institutions across your territory. You will act as a trusted scientific partner, facilitating meaningful scientific exchange, gathering valuable medical insights and supporting the development of medical strategies that ultimately improve patient outcomes. Duties • Develop and maintain strong scientific relationships with KOLs, healthcare professionals and key accounts • Facilitate peer-to-peer scientific exchange on disease states, emerging clinical data and pipeline developments • Gather, analyse and communicate medical insights to inform medical strategy and future initiatives • Support clinical research activities and collaborate with Clinical Operations • Collaborate with Medical Affairs, Commercial and other internal teams • Execute territory planning activities and identify opportunities for strategic scientific engagement Skills and Experience • Advanced scientific or healthcare qualification including PharmD, PhD, MD, MSc, Nursing or equivalent • Previous experience as a Medical Science Liaison/Senior Medical Science Liaison • Oncology experience gained within industry, clinical practice or research • Strong ability to engage in scientific discussions with healthcare professionals and key opinion leaders • Excellent stakeholder management and relationship-building skills Culture Join a collaborative and values-driven organisation that places patients at the centre of everything they do. How to Apply Ready to take the next step? Click apply or contact Gemma Staddon on gstaddon@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. • Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific • Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs • Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse • Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing
Web Producer
- Sydney
- $110000 - $130000 per annum, Benefits: super
The Benefits: Global Healthcare leader Newly created role Build, automate & optimise web experiences Enhance UX Shape front-end performance Collaborative & high performing team Immediate start Initial 6 month contract; Vue to extend About the company: This well-established, global Healthcare leader has varied product portfolios, positively impacting the health of their customers. Due to their impressive growth and success across the ANZ market, they are now expanding their operations in Australia with this newly created headcount. The Role: In this newly created role, you will be responsible for: The build & launch of multiple high quality web experiences Ownership of the technical execution of web pages in new Headless CMS Audit current digital assets, identifying areas for UX & User journey optimisation Create, develop & manage interactive tools Build & maintain digital forms Maintain & enhance current platforms Partner tightly with local & global stakeholders You will be the bridge between content & experience! Skills and Experience: Min. 2 yr Digital Production or Web building experience Premium industry experience advantageous Proven experience managing & building within a Headless CMS Working knowledge of SEO, GEO and UX best practices Experience using Kontent.AI adv. Passion for partnering with key stakeholders Proven ability to localise global content Superior project management skills Advanced communication skills How to Apply Click apply or contact Marion Ludeking on mludeking@hpgconnect.com About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com
Senior Quality Assurance Manager
- Sydney
- Competitive salary package
Benefits • Permanent full-time opportunity • Work with a global organisation • Leadership role with autonomy and strategic input About the company This global healthcare organisation is known for delivering high-quality products and services across international markets. With a strong focus on compliance, innovation and patient access, they continue to expand their footprint while maintaining rigorous quality standards across all operations. About the opportunity This is a senior Quality leadership role responsible for overseeing the ANZ Quality Management System and ensuring compliance across GDP and GMP environments. You will act as the key Quality partner to the business, supporting product release, distribution, new product introduction and ongoing compliance. You will play a critical role in embedding a strong quality culture, driving continuous improvement and ensuring audit readiness across all operations. This role also partners closely with global teams and supports business growth. Duties • Lead and manage the ANZ Quality Management System • Ensure compliance with GDP, GMP and local regulatory requirements • Oversee product release, storage, distribution and quality processes • Support new product introduction and business expansion activities • Conduct and oversee internal and external audits • Manage deviations, CAPAs, change control and risk management processes • Review and maintain quality documentation including SOPs and agreements • Provide quality input into business development and partnerships • Lead and develop the local QA team • Drive a strong quality culture across the organisation Skills and Experience • Tertiary qualification in Science or related discipline • Extensive experience in pharmaceutical or healthcare Quality roles • Strong knowledge of GDP and GMP requirements • Experience managing Quality Management Systems • Proven leadership experience with the ability to influence stakeholders • Strong auditing experience across internal and external environments • Ability to work cross-functionally and manage competing priorities • Experience supporting distribution, product release and supply chain quality Culture A collaborative and quality-driven environment where continuous improvement, accountability and teamwork are highly valued. How to Apply Ready to take the next step? Click apply or contact Gemma Staddon on gstaddon@hpgconnect.com for a confidential discussion About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. • Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific • Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs • Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse • Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing
Pharmaceutical Sales Representative
- Brisbane
- $85000 - $125000 per annum, Benefits: Base, Car/Fuel, Super & Bonus
Benefits Global pharmaceutical leader Global 'Employer of the Year' Award Winner Market Disrupting Launches & Leading Portfolio Strong Product Portfolio in CRM & Rare Disease In depth training & on-boarding programs Permanent Opportunity Abundant Development Opportunities Industry-leading Bonus About the company An innovative global pharmaceutical company focused on discovering and developing treatments for a wide range of diseases with industry-leading brands and an R&D team dedicated to developing new products. Our client is continuously expanding their impact on the Australian healthcare landscape with multiple product launches in the pipeline. About the opportunity Reporting to the Regional Sales Manager, as a Pharmaceutical Sales Representative you will be responsible for promoting our client's market leading portfolio to General Practitioners across central Brisbane. Responsibilities Increase product sales and drive market share Conduct necessary educational activities Meet sales call requirements Organise and host events like dinner presentations and luncheons Collaborate effectively with the territory team to achieve collective success Become an expert in the therapeutic area, product and market Create proactive territory business plans Be adaptable and proficient in understanding the most recent clinical information for your portfolio Build and maintain relationships with healthcare professionals Maintain a high level of clinical and professional expertise Skills & Experience required **This is an excellent opportunity for a recent Business/Science graduate looking to take their first step in healthcare within Pharmaceuticals. Bachelor Degree qualification required (Science/Medicine or Business preferred) Proven Pharmaceuticals sales experience, highly regarded Strong Commercial & Clinical Acumen Previous Sales Experience required for first-time entrants into Pharmaceuticals Field sales/territory management experience, highly regarded Superior communication skills Able to work autonomously & collaboratively Full drivers license with no less than 6-demerit points Culture Our Client is a multiple global 'Employer of the Year' Award winner, dedicated to cultivating a work environment that embraces inclusiveness and nurtures the spirit of excellence, respect, and empowerment. They actively foster an atmosphere where employees are encouraged to think outside the box and assume ownership of their tasks, all while ensuring abundant avenues for personal and professional development. How to Apply Click apply or contact Duncan Grant, Recruitment Consultant at dgrant@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.
Practice Manager | Established & Growing Medical Practice
- Adelaide
- Competitive
An exciting opportunity exists for an experienced Practice Manager to join a well-established, mixed-billing medical practice with a strong reputation for delivering high-quality patient care. This is a key leadership role within a growing healthcare business, offering the opportunity to drive operational excellence, lead a high-performing administration team, and contribute to future growth initiatives. About the Role Reporting to the leadership team, you will oversee the day-to-day operations of a busy GP clinic, ensuring efficient workflows, strong team performance, compliance standards, and an exceptional patient experience. Key Responsibilities Lead daily clinic operations Manage reception and administration teams Recruitment, onboarding and staff development Medicare billing and compliance oversight Accreditation and governance management Improve systems, processes and workflow efficiency Manage rostering and operational performance Support a positive patient and staff experience About You To be successful, you will have: Previous Practice Manager experience within General Practice Strong Medicare and MBS knowledge Experience leading administration and reception teams Accreditation and compliance experience Excellent organisational and communication skills A proactive, hands-on leadership style About the clinic: Established and respected healthcare business Strong leadership support High level of autonomy and ownership Flexible working arrangements where appropriate Onsite parking Competitive salary package How to Apply: Click apply or contact Sharon Farrell, Senior Consultant on 0288 778 701 or sfarrell@hpgconnect.com for a confidential discussion. About me While working with me, you can expect transparency to ensure the correct interpretation of your needs and security that the roles presented are right for you. I uphold the strictest of confidentiality and professionalism in all relationships to ensure your peace of mind.
Quality Control Systems Specialist
- Tullamarine
- Competitive
Benefits Competitive salary package. Immediate start opportunity within a leading global pharmaceutical. Exposure to quality systems, compliance, and technical operations. Collaborative team environment with strong opportunities for professional development. About the Company Join a global pharmaceutical powerhouse recognised for its commitment to quality, innovation, and operational excellence. Supporting the development and supply of products that positively impact patient outcomes, the organisation operates within a highly regulated environment where quality and compliance are central to business success. With a strong culture of continuous improvement and collaboration, this is an opportunity to contribute to a quality-focused team supporting critical operations across a complex manufacturing and laboratory environment. About the Opportunity An opportunity exists for a Quality Control Systems Specialist to join a high-performing quality function supporting compliance, documentation, and quality system activities within a regulated environment. Working closely with operational and technical teams, you will play a key role in maintaining quality systems, supporting documentation processes, managing quality records, and contributing to investigations and change initiatives. This role offers a combination of technical, compliance, and project-based responsibilities, making it ideal for someone who enjoys working across multiple quality disciplines. Duties Manage controlled documentation activities, ensuring procedures, specifications, and technical records remain current and compliant. Support quality system processes including investigations, deviations, change controls, and corrective actions. Coordinate quality activities associated with material qualification, laboratory processes, and operational systems. Assist with technical documentation, report preparation, and compliance-related records management. Contribute to audit readiness activities by maintaining robust documentation and supporting inspection preparation. Skills and Experience Degree qualification in Chemistry, Pharmaceutical Sciences, Life Sciences, or a related scientific discipline. Previous experience within a Quality Control, Quality Assurance, or regulated laboratory environment. Experience working with quality systems, controlled documentation, and compliance frameworks. Exposure to material qualification activities, specification management, or laboratory operations is highly regarded. Experience using electronic quality management or laboratory information systems is advantageous. Strong technical writing, documentation, and report preparation skills. Culture Join a collaborative and quality-driven organisation that values accountability, continuous improvement, and scientific excellence. Employees are encouraged to contribute ideas, challenge existing processes, and play an active role in maintaining high standards of quality and compliance across the business. How to Apply Click apply or contact Rohan Lallbeeharry via email at rlallbeeharry@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology, and Clinical Care. Medical Affairs & Life Sciences Recruitment: Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific. Commercial Recruitment: Marketing, Sales, Analytics, Government, and External Affairs. Business Operations & Infrastructure Recruitment: Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse. Clinical Care Recruitment: Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.
Customer Service Representative
- Macquarie Park
- $37 - $40 per hour
Benefits Two immediate opportunities available Global healthcare industry leader Contract through December 2026 High-performing collaborative team Macquarie Park location About the Company Our client is a globally recognised healthcare and medical technology organisation supporting customers across hospitals, clinics, pharmacies and healthcare providers worldwide. With a strong reputation for innovation, quality and customer service excellence, the business continues to invest in its people, systems and operational capabilities. About the Opportunity Reporting to the Customer Service Manager, you will support the Vision Care division in a high-volume Customer Service environment. You will manage inbound customer enquiries, process orders, coordinate returns and credits, provide stock updates and work closely with warehouse, distribution and supply chain teams. This role plays a critical part in maintaining customer satisfaction and ensuring products are delivered accurately and on time. Duties Process customer orders and resolve queries Manage high volume inbound customer calls Coordinate returns and credits Track customer deliveries and provide stock updates Liaise with couriers and manage order fulfilment activities Maintain accurate customer records Skills and Experience SAP order processing Customer service experience High-volume call handling Culture An inclusive, team focused environment that empowers innovation, values diverse perspectives and delivers better outcomes for patients. How to Apply Click apply or contact Danielle Jones on 0488 808 655 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific. Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs. Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse. Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties and Nursing. For more job opportunities, visit www.hpgconnect.com.
Customer Service Representative
- Macquarie Park
- $37 - $40 per hour
Customer Service Representative – Surgical Medical Devices | SAP | Process Improvement & Automation Macquarie Park | Onsite | Onsite Parking available Casual Contract to December 2026 Benefits Exposure to automation and process improvement initiatives Global medical device organisation Build SAP and order management expertise Work closely with Supply Chain and Operations teams Support products that directly impact patient outcomes Collaborative and high-performing team environment Secure contract through to December 2026 About the Company Our client is a global leader in medical technology, providing innovative surgical solutions that improve patient outcomes worldwide. Known for their commitment to continuous improvement and operational excellence, they are investing in automation and digital initiatives to enhance customer experience and business performance. About the Opportunity Reporting to the Customer Service Manager, you will support the Surgical division by managing customer orders, responding to enquiries and ensuring the timely delivery of critical medical products. In addition to core customer service responsibilities, you will gain exposure to process improvement, automation and systems initiatives designed to streamline operations and improve efficiency. This role will suit someone who enjoys working with systems, solving problems and identifying opportunities to improve processes. Responsibilities Process customer orders through SAP Manage customer enquiries via phone and email Resolve delivery, returns and order-related enquiries Liaise with Supply Chain, Logistics and Operations teams Monitor order fulfilment and stock availability Support process improvement and automation initiatives Maintain accurate customer and order records Collaborate with stakeholders across the business Skills & Experience Customer Service experience within a product-based environment SAP order processing experience Strong attention to detail and problem-solving skills Systems-focused mindset Exposure to EDI or automation initiatives advantageous Culture Professional, collaborative and solutions focused. The team values initiative, continuous improvement and a customer first approach. How to Apply Click Apply Now or contact Jane Nichols on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.
Manufacturing Process Engineer
- Blacktown
- $33.85 + super per hour
Benefits 3 month casual assignment, with potential to extend long term. Great opportunity for Engineering graduates Gain hands-on exposure within a global healthcare and manufacturing organisation Supportive team environment with strong training provided About the Company Our client is a global leader within the healthcare and life sciences industry, known for their innovation, manufacturing excellence and commitment to continuous improvement. Based at their Blacktown manufacturing facility, they are seeking a motivated and technically minded individual to join their team as a Manufacturing Process Technician. About the Opportunity This position will support day-to-day manufacturing and process engineering activities across the production environment. Working closely with the engineering and manufacturing teams, you will assist with KPI reporting, process improvement activities, SOP reviews, troubleshooting support and project-based tasks. Duties Assist with KPI monitoring and production reporting Update production dashboards and Excel-based reports Support process improvement and 5S activities Assist with troubleshooting and root cause analysis activities Review and update SOPs and work instructions Work alongside manufacturing operators to ensure processes align with documentation Support project activities and process improvement initiatives Participate in daily production meetings and engineering support activities Skills & Experience Tertiary qualification in Engineering (Chemical, Mechanical, Industrial or similar) is a must have Strong technical mindset and willingness to learn Excellent communication and interpersonal skills High attention to detail Strong Excel and reporting capability Comfortable working both independently and within a team environment Exposure to manufacturing, production or process environments would be highly advantageous Proactive attitude with strong problem-solving capability Culture You will be joining a collaborative and supportive team that values curiosity, initiative and continuous learning. This is an excellent opportunity for someone wanting to develop practical engineering and manufacturing experience within a global healthcare organisation. How to Apply Click apply and provide us with a copy of your up to date CV.
Associate Director / Senior Manager, Market Access (ANZ)
- Melbourne
- Attractive salary package on offer
Fixed-term contract High-profile global biopharmaceutical organisation Strategic market access leadership opportunity Broad portfolio exposure Highly collaborative, agile environment with direct senior stakeholder exposure Attractive salary package About the Company: Our client is a global research-based biopharmaceutical organisation recognised for developing and commercialising innovative medicines that address significant unmet medical needs. With market-leading products and a commitment to scientific excellence, the organisation continues to invest in its Australian and New Zealand operations. The culture is fast-paced, collaborative and highly accountable, offering employees the opportunity to work alongside some of the industry's most experienced professionals while contributing to therapies that make a meaningful difference to patients. The Role: Reporting to the Market Access department head, you will lead and support market access activities across a diverse portfolio encompassing both in-market and pipeline assets. Working closely with cross-functional stakeholders, you will develop and execute reimbursement strategies, manage pricing initiatives and contribute to broader commercial decision-making across the business. Note: This role is a fixed term contract position. This opportunity offers exposure to a wide range of therapeutic areas and strategic projects, making it ideally suited to an experienced market access professional who enjoys working across both strategic and operational initiatives. Key Responsibilities: Develop and implement market access strategies for pipeline and established products across Australia and New Zealand Lead reimbursement submissions, pricing initiatives, post-market reviews and access optimisation activities Partner closely with Medical, Commercial, Government Affairs, Finance and Legal stakeholders Manage external consultants and specialist vendors where required Conduct market access assessments and reimbursement feasibility analyses for pipeline opportunities Maintain awareness of evolving healthcare policy, reimbursement frameworks and competitor activity Represent Market Access within cross-functional project teams and business planning activities Contribute to pricing governance and broader strategic market access initiatives Skills & Experience Significant ANZ pharmaceutical market access experience Demonstrated success leading or contributing to PBAC submissions and reimbursement strategies Strong understanding of Australian pharmaceutical policy, pricing and reimbursement pathways Experience working across both strategic and operational market access activities Ability to influence senior stakeholders and work effectively within cross-functional teams Highly developed analytical, communication and project management skills Comfortable operating in a dynamic, fast-paced environment Tertiary qualifications in health economics, pharmacy, science, public health or related disciplines preferred How to Apply: Click Apply or contact Adrian McConchie, Director Life Sciences Executive Search, at amcconchie@hpgconnect.com in confidence. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs and Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, Legal, Manufacturing, Operations, Supply Chain and Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties and Nursing For more opportunities, visit www.hpgconnect.com.
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WHAT OUR CLIENTS & CANDIDATES ARE SAYING...
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In the short time I worked with Laura, she demonstrated great attention to detail and knowledge of the industry to ensure I was the best fit for my current position. We developed a fantastic work relationship and I trust that her commitment and diligence will continue to produce impressive results.
Category Manager , Generic Pharmaceutical Company -
Jenn is an amazing consultant whom is always always on top of managing her clients very well. I highly recommend Jenn.
Medical Receptionist , Mental Health Service Provider -
Fran was a pleasure to work with. She was both personable and professional, proving her sound judgement and industry knowledge. Fran also made an effort to provide candidates that fit the briefing well, and she balanced advocation with understanding for our business requirements. I would recommend her to both businesses and candidates alike.
HR Business Partner , Global Pharmaceutical Company -
I had a great experience working with Hannah on a recent hire. She communicated well, understood the role and our company, and was able to identify strong candidates. I appreciated her diligence, follow-up, and commitment throughout the process. She was a pleasure to work with, and I’d happily recommend her to others looking for a reliable recruiter.
Head of Talent Acquisition , Global Pharmaceutical and Medical Devices Company -
Late last year Owen assisted me in interviews and, I was successful in being awarded the role. I want to extend my sincere thanks for all that Owen did to support me through the rapid-fire rounds of interviews: his steady assistance, positive attitude and sense of humour really helped me in that time. I appreciate Owen picked up the reigns on short notice and I was super impressed with his manner.
Digital Content Manager , Global Pharmaceutical Company -
Adrian and his team have always taken time to truly understand the culture so that they can be the best extension of the organisation to the external market. He has always taken a strategic approach to sourcing candidates that will best fit with the current and future needs of your organisation. I have most valued Adrian’s approach to sourcing a variety of roles in the market as he and his team not only have a breadth of expertise across many business functions but have also a demonstrated capability to engage individuals on roles/ functions that may not currently exist in the marketplace.
Country Medical Director , Global Pharmaceutical Company -
I have had a great experience with the service Erin and Jo have provided me with. It was really helpful and very quick responses. I hope I get a good opportunity with the help of Healthcare Professionals Group.
Drug Safety Associate , Pharmaceutical Company -
Adrian has been a critical business partner for our organisation for the last 11 years. I have personally worked closely with Adrian since 2012 and could not recommend Healthcare Professionals Group more highly as a supplier of choice.I have engaged Adrian on all roles across our business, and his team consistently provide a short-list of highly capable talent aligned to our needs technically, and culturally. Importantly, Adrian has taken the time to understand our business and the different hiring manager needs, and provide a service offering that aligns to their expectations.
Head of Human Resources , Global Pharmaceutical Company, Melbourne
