Supply Chain and Procurement,Warehousing and Logistics
4PL Logistics Lead
North Sydney
Competitive
Benefits Ongoing temp contract, strong extension potential Competitive hourly rate Work with an excellent leader High-performing, supportive team Major supply chain transformation exposure About the company Join a global pharmaceutical organisation with a significant presence across Australia and internationally. Renowned for high-quality, regulated healthcare products, they are currently investing heavily in supply chain capability and service excellence. This is a well-established, values-led business with strong systems, governance, and a collaborative culture. About the opportunity Reporting to the Supply Chain Manager, this role supports the implementation and ongoing management of a 4PL model. You will partner closely with the external 4PL provider and internal supply chain, customer, and quality stakeholders to ensure a smooth transition and stable operations post go-live. This position is critical to maintaining service levels, ensuring compliance, and enabling scalable distribution as the business grows. You’ll balance project activities during roll out with BAU performance oversight once operational, driving continuous improvement and resolving issues quickly. Immediate start preferred. Duties Support 4PL implementation and transition activities Manage day-to-day 4PL partner relationship Monitor logistics KPIs and service levels Coordinate issue resolution and escalations Support distribution and replenishment planning Maintain governance routines and reporting Identify gaps and drive improvements Engage internal/external stakeholders effectively Skills and Experience Regulated industry supply chain - pharmaceutical, medical or FMCG industries preferred Strong 4PL/3PL management experience SAP user experience essential Strong stakeholder influencing skills Experience in managing projects Ability to work autonomosly Culture Collabourrative, fast-paced, improvement-driven team. How to Apply Click apply or contact Laura Longstaff, Director on 0412 122 769 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. o Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; o Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; o Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; o Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.
Supply Chain and Procurement,Warehousing and Logistics
Freight & Distribution Specialist
Macquarie Park
$120000 - $140000 per annum, Benefits: Car allowance + bonus
Benefits Join a global healthcare organisation committed to innovation, quality and patient outcomes. Work with a collaborative leadership team that values continuous improvement and operational excellence. Competitive remuneration package, base + super + car allowance + bonus. About the Company Our client is a highly reputable medical technology organisation known for high-quality products, innovation and strong patient impact. They are now seeking an experienced Freight & Distribution Manager to oversee all ANZ logistics and drive operational excellence. About the Role In this role you will be responsible for managing freight, warehousing, distribution, 3PL relationships and compliance within a highly regulated environment. You will lead strategy, optimise performance and ensure the efficient, compliant movement of medical products across the region. Duties Manage all ANZ logistics, warehouse and distribution operations. Oversee import/export, order-to-delivery and product movement. Lead and manage 3PL and transport partners, including audits and performance checks. Redesign and improve systems, workflows and processes to drive efficiency and cost savings. Establish, track and report on KPIs, service levels and operational performance. Ensure full adherence to Quality Management Systems (ISO, QMS), SOPs and regulatory standards. Partner closely with Sales, Marketing, Finance, QA/RA and IT to integrate business processes. Lead corrective and preventive actions (CAPA) and continuous improvement initiatives. Manage budgets, analyse variances and drive financial accountability. Develop, coach and support a high-performing logistics and warehouse team. Coordinate training, onboarding and capability development across the team. Skills & Experience Proven experience in medical device, pharmaceutical, biotech or other regulated supply chain environments. Strong background in logistics, warehousing, freight, distribution and 3PL management. Experience with import/export, stock control and end-to-end fulfilment processes. ERP/WMS experience essential; SAP highly regarded. Strong analytical, problem-solving and decision-making capability. Demonstrated ability to redesign processes, drive improvement and optimise cost. Excellent communication and stakeholder engagement skills. Strong understanding of regulatory, quality and safety standards. Leadership experience with a focus on coaching, development and team culture. Ability to thrive in a dynamic, fast-paced and changing environment. Culture You will be joining a values-driven organisation where collaboration, quality and patient focus are at the centre of everything they do. How to Apply Click Apply Now to submit a copy of your up to date CV. For a confidential discussion, please contact Michelle Vermaak at HPG on 02 8877 8760.
Administration and Business Support,Customer Service
Customer Service Representative
Mascot
$38 - $39 per hour
Benefits $38 per hour casual rate Flexible 3-month contract – perfect for Working Holiday Visa holders Start in December – earn before the new year Great Mascot location – easy access to trains, buses & the airport Global pharmaceutical leader with a supportive, inclusive team culture About the company Our client is a global biopharmaceutical company, recognised for developing and delivering innovative therapies in complex health areas. With a strong presence in Australia and a collaborative, process-driven approach to excellence, they are renowned for their commitment to quality, compliance, and exceptional customer care. You’ll be joining their Distribution and Order Management team based in Mascot, Sydney. About the opportunity In this fast-paced and highly regulated environment, you’ll be supporting the team to process, track and fulfil domestic orders across wholesale and retail channels. You’ll be the connection between internal departments and customers, ensuring timely delivery, accurate documentation, and compliance with industry standards. This is a hands-on role ideal for candidates who are already experienced in pharmaceutical or medical device customer service and ready to hit the ground running. You'll report to the Customer Service Manager and work closely with supply chain, sales, and quality teams. Duties Accurately process customer orders in ERP systems (e.g. SAP) Handle order confirmations, delivery tracking, and documentation Manage customer inquiries via phone and email Support returns and credits process according to SOPs Collaborate with internal departments to resolve service issues Ensure compliance with all regulatory and quality requirements Skills and Experience Experience in pharma or medical device customer service Order processing experience with tangable goods Proficient in SAP or similar ERP systems Strong communication and documentation skills Pharmaceutical industry Working Holiday Visa holders encouraged Culture Structured, collaborative, and compliance-focused. This is a team that values accuracy, professionalism, and getting the job done right the first time. How to Apply Click Apply Now, or contact your HPG Consultant, Jane Nichols, 028877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions across the healthcare sector, including Pharmaceuticals, Medical Devices, Biotechnology, and Clinical Care. Whether you're seeking permanent, contract or temporary work – we can help you find the right opportunity. Explore more roles at www.hpgconnect.com
