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Quality Assurance

Jobs in Quality Assurance.

Quality Assurance

Quality Assurance - Document Controller

  • Tullamarine
  • $0 - $320.96 per day

Benefits Join a market-leading global pharmaceutical Dynamic and innovative culture Competitive pay rate About the company Join a leading global Biotechnology company known for its excellent company culture and continuous growth. This organization offers a dynamic environment that values collaboration and innovation. About the opportunity In this role you will be responsible for ensuring all documentation, including SOPs and work instructions, is accurate, properly formatted, and compliant with company standards. This position also involves stakeholder engagement and collaboration across departments. Duties Manage tasks, ensuring accurate and timely completion, and review documents for proper formatting, template usage, and content accuracy. Validate document references to ensure compliance with regulatory and company standards, and set appropriate effective dates for approved documents. Oversee the retrieval and replacement of outdated hard copy documents within the plant, and generate/distribute new versions, tracking their return. Liaise with stakeholders to handle document requests, ensuring follow-up on outstanding tasks and seamless coordination across teams. Skills and Experience Pharmaceutical industry experience.  Strong attention to detail to ensure document accuracy and compliance. Prior experience using QMS/Document Control systems. Experience working in a GMP environment is highly desirable. Culture Although a large global company, they provide a supportive, family-like culture. They take pride in improving lives through innovation and collaboration, with a focus on team-oriented growth. How to Apply Click apply or contact Rohan Lallbeeharry, Senior Recruitment Consultant on 03 9938 7115 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits for a wide range of roles: executive, permanent, and contracting/temp across the healthcare sector, including Pharmaceuticals, Biotechnology, Medical Technology, and Clinical Care. Medical Affairs & Life Sciences: Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific. Commercial: Marketing, Sales, Analytics, Government and External Affairs. Business Operations & Infrastructure: Administration, Customer Service, Engineering, Finance, Human Resources, IT, Legal, Manufacturing, Operations, Supply Chain, Warehouse. Clinical Care: Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

Quality Assurance,Life Sciences

Quality Assurance Complaints Associate

  • Sydney
  • Competitive Hourly Rate

Benefits: • Opportunity to expand on quality assurance experience and gain quality complaints experience with a top global pharmaceutical company. • Diverse and inclusive team culture with opportunities to collaborate with other departments. • Training provided on Internal complaint system used. • Competitive Rates • Working from Home with Flexible start and finish hours About the company This organization is a global pharmaceutical company that specializes in discovering, developing, and delivering innovative medicines and healthcare products to help people live healthier lives. About the opportunity In this exciting 24-month contract position as the Quality Assurance Complaints Associate, you will work closely with the Post Market Quality Assurance team to provide the initial triaging of complaints from all channels and serve as the first point of contact with the customer. You will ensure the accuracy of data from the customer to make the initial identification of the complaint code, conduct data entry, and coordination of work through the appropriate channels. You will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Duties • Complaints intake through phone calls or email then input into complaint intake system. • Ensuring accurate customer data and identifying the complaint code. • Translating complaints from local language into English whenever required • Liaising with customers, distributors, and internal stakeholders involved in complaint management. • Handling complex complaints and serve as a subject matter expert in designated products. • Assisting with documents, SOP reviews, process or project improvement initiatives, and inspections or audits as requested. • Supporting customers with replacement, credit, or warranty claims, and partner with affiliate commercial quality associates when needed. **Please note, the ideal candidate has unrestricted working rights in Australia Skills and Experience • Tertiary university degree or equivalent • Quality assurance experience within the pharmaceutical or medical device industries. • Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological, or device-related products. • Strong communication and collaboration skills  • Ability to work autonomously or within a team Culture This company has a strong team culture, and commitment to provide a collaborative and inclusive work environment where employees can grow and develop. How to Apply Click apply or contact Gemma Staddon on gstaddon@hpgconnect.com to organize a confidential discussion.