Benefits

• Permanent opportunity within a leading medical devices company making a real difference.
• Collaborative, close-knit team with a strong purpose-driven culture.
• Convenient Bowen Hills location in brand new offices with on-site parking and public transport access
• True hybrid work culture with flexibility 

About the Company
Join a globally recognised Medical Devices company dedicated to improving patient outcomes. Located in Bowen Hills, QLD, this company plays a key role in delivering innovative healthcare solutions to hospitals, clinics, and medical professionals.

About the Role
As a Customer Service Representative, you’ll do more than process orders - you’ll ensure essential medical equipment reaches hospitals and clinics on time. In this fast-paced and meaningful role, you’ll manage urgent SAP orders, maintain data integrity, and support healthcare professionals as they provide life-changing treatments.

What You’ll Do:

• Process and manage sales orders and invoices in SAP with precision.
• Ensure critical medical devices reach healthcare providers on time.
• Respond to customer queries efficiently, ensuring smooth operations.
• Collaborate with internal teams to improve processes and service levels.
• Maintain accurate records to uphold compliance and efficiency.
• Contribute to a mission-driven team where every task impacts patient care.

Skills and Experience:

• SAP experience is essential - you’ll be managing key medical orders.
• Previous Customer Service experience in Pharmaceutical, Healthcare, or FMCG.
• Experience in Administration or Data Entry is highly desirable.
• Strong communication skills - you’ll interact with healthcare professionals.
• A passion for healthcare and a desire to make a real difference.

Why This Role Matters
Every order you process, every query you resolve, and every device you help deliver contributes to better patient outcomes, successful surgeries, and life-saving treatments. This is more than just a job—it’s an opportunity to make an impact in healthcare.

How to Apply
Click Apply or contact Hannah Dixon on 0288778735 for a confidential discussion.
About Healthcare Professionals Group 
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. 

• Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; 

• Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; 

• Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; 

• Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. 

  
For more job opportunities, visit www.hpgconnect.com.