Jo Turner

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Jo Turner

Divisional Manager - Business Support, Operations and Life Sciences

I focus on Life Sciences; specifically Scientific, Quality Assurance and Quality Control along with Regulatory affairs

The roles I work on include:

Regulatory Affairs Managers
Senior Regulatory Associates
Regulatory Affairs Associate
Quality Assurance Associate (+QA Managers and senior associates)
Quality Control associates
Scientists (Formulation, R&D, Senior Scientists)

With over a decade of experience navigating the intricacies of the healthcare and recruitment industries, I am motivated by supporting candidates transitioning careers or stepping into their first industry roles. Armed with an extensive recruitment background and healthcare knowledge, I bring expertise and dedication to every assignment I work on. I have a passion for healthcare recruitment and the countless opportunities it presents to positively impact the lives of patients. I relish the chance to stay updated with the latest developments in healthcare technologies and therapy areas, finding deep satisfaction in witnessing the results of my hard work in action.

Holding a Bachelor of Applied Science, I find my expertise useful when analysing statistics and discussing scientific knowledge with clients and candidates alike. Additionally, my Diploma of Health Practice Management equips me with skills to implement policies and procedures, recruit healthcare-specific talent, manage personal and professional development, budgeting and forecasting, and oversee Occupational Health and Safety.

Over the years, I have honed my expertise in the biotech, pharmaceutical, and medical device industries, building strong relationships with key stakeholders. Committed to delivering results on every assignment, I take a consultative approach with both clients and candidates, ensuring all bases are covered.

Specialising in

Jobs by Jo Turner.

Warehousing and Logistics

Warehouse Operator

Melbourne
$42 - $45 per hour

Benefits Opportunity to work with a global biopharmaceutical manufacturer operating GMP-regulated logistics and warehousing facilities. Stable Monday–Friday shifts with potential extension and longer-term opportunities. About the Company A global biopharmaceutical manufacturer supplying essential therapies to patients worldwide. The organisation operates within a highly regulated GMP environment and is recognised for its strong safety culture, quality systems and commitment to operational excellence. About the Opportunity This is an opportunity to join a high-volume Warehouse & Logistics function supporting manufacturing operations through accurate, compliant and timely material handling. You’ll play a key role in ensuring goods are safely received, stored and distributed across site operations, working within a structured GMP framework. Multiple positions are available across morning and afternoon shifts. Duties Receive, check and process incoming materials in line with warehouse and GMP requirements. Operate forklifts to move, store and retrieve materials safely and efficiently. Ensure accurate storage, handling and movement of stock to support site operations. Maintain high standards of safety, compliance and housekeeping within the warehouse. Essential Skills and Experience Minimum Year 12 education (or equivalent) Current forklift licence essential Previous experience in warehousing, logistics or distribution Prior experience within a highly regulated industry Culture Safety-focused, compliance-driven and team-oriented. You’ll join a collaborative logistics team that values accountability, clear communication and continuous improvement in a regulated manufacturing environment. How to Apply Click apply or contact Jo Turner, Divisional Manager at jturner@hpgconnect.com for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group specializes in healthcare recruitment across all areas, including clinical research, medical affairs, pharmacovigilance, and more. For more job opportunities, visit www.hpgconnect.com

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Engineering

Service Repair Technician

Noble Park
$80000 - $90000 per annum

Benefits Base salary of $80,000 – $90,000 + super Structured training on dental and medical-grade equipment Immediate start available Hybrid role: workshop-based repairs with occasional field service Long-term career stability with a global leader in dental technology About the Company This organisation is a global provider of dental equipment and consumables, supporting clinics and laboratories across Australia. Privately owned, they are known for their integrity, long-term stability, and strong customer focus, supplying high-quality technology used daily by dental professionals. About the Opportunity This opportunity is ideal for a hands-on repair technician who enjoys fault-finding, component-level repairs, and working with complex electrical and electronic systems. Based primarily at the Noble Park facility, you will repair, test, and maintain critical dental equipment, with some local field-based service work. While experience in medical or dental devices is advantageous, it is not essential. Technicians from high-tech automotive, electronics manufacturing, electrical switchboards, industrial equipment, or IT hardware repair environments are strongly encouraged to apply. This role is often seen as a step up for technically strong repair technicians looking to move into a regulated, high-quality technology environment with structured training and long-term career development. Duties Perform hands-on, in-house repairs on dental equipment including control units, curing lights, milling machines, and diagnostic devices Conduct component-level fault finding, including work on PCBs, control boards, and electrical assemblies Use schematics, manuals, and test equipment to diagnose mechanical and electrical faults Support on-site servicing and installations, including setup, calibration, and functional testing Communicate clearly with dentists and clinic staff during field visits, explaining issues and solutions in a calm and professional manner Ensure all work meets quality, safety, and compliance standards Accurately record service activity in systems such as SAP and Salesforce Work collaboratively with customer service teams, contractors, and internal technicians Participate in ongoing technical training and product upskilling Skills & Experience Relevant hands-on repair experience is essential Restricted Electrical Licence (mandatory) Proven experience working on PCBs, electrical control units, and electronic assemblies Backgrounds considered: Medical or dental equipment (advantageous but not required) High-tech automotive systems Electrical switchboards or industrial electronics IT hardware or complex electronic devices Strong practical troubleshooting and fault-finding capability Ability to work autonomously in a repair or service environment Confident communicator with the ability to interact professionally with dentists and customers in the field Comfortable working in a regulated or quality-driven environment with clear procedures and documentation Desirable (not essential): Electrical Disconnect/Reconnect Licence, X-ray equipment licence Culture This is a values-driven, privately owned organisation with a strong focus on accountability, teamwork, and professionalism. The Customer Care team is experienced, supportive, and collaborative, with long tenure and a strong commitment to delivering high-quality service. Cultural fit is critical, particularly professionalism, communication style, and customer interaction. Click apply now or reach out to Jo Turner (Divisional Manager) jturner@hpgconnect.com for a confidential discussion. Healthcare Professionals Group specialises in recruitment across medical devices, life sciences, and technical healthcare roles. For more opportunities, visit www.hpgconnect.com.

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Clinical Research

Clinical Trial Start Up Specialist

Melbourne
$50 - $55 per hour

An exciting opportunity is available for an experienced Clinical Trials professional to join a high-performing research team supporting the start-up and activation of clinical studies. This role sits within a dedicated Study Start-Up function and plays a critical part in ensuring trials are launched efficiently, compliantly, and on time. The Opportunity You will take ownership of the end-to-end start-up process, working closely with sponsors, CROs, and internal stakeholders to bring clinical trials from concept to site readiness. Key Responsibilities Act as the primary liaison for Sponsors and CROs during study start-up Manage ethics submissions, governance documentation, and CTNs Prepare and negotiate budgets and Clinical Trial Research Agreements (CTRA) Ensure all regulatory and operational requirements are met prior to site initiation Coordinate vendors, systems, and essential documentation Support smooth handover to operations and participate in cross-functional meetings Contribute to process improvements and maintain accurate tracking systems About You 2+ years’ experience in clinical trial start-up or governance Strong knowledge of HREC, SSA, CTN, and CTRA processes Experience working with Sponsors and reviewing trial documentation Highly organised with strong attention to detail Ability to manage multiple studies and competing timelines Tertiary qualification in health, science, or a related field Why Apply? Join a collaborative, purpose-driven clinical research environment Play a key role in accelerating trial delivery and patient impact Gain exposure to a variety of sponsors and study types Click Apply or contact Jo Turner, Divisional Manager, jturner@hpgconnect.com for a confidential discussion

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Customer Service

Customer Service Representative

Canning Vale
$65000 - $70000 per annum

About the company Our client is a rapidly growing, privately owned company making a strong impact in the healthcare sector. As a trusted supplier of high-quality equipment to hospitals, aged care facilities, and community healthcare providers, they are committed to delivering exceptional service and innovative solutions. About the opportunity As our client continues to expand, they are seeking a proactive and customer-focused individual to join their team. This role is pivotal in ensuring a seamless experience for our clients by handling enquiries, processing orders, and collaborating with internal teams to support our high-performance culture. Responsibilities Manage a high volume of inbound calls and emails, providing prompt and effective resolutions. Process customer orders accurately and efficiently using SAP CRM. Handle electronic data interchange (EDI) orders from external customers. Maintain accurate customer records within the CRM system. Communicate with customers regarding backorders, pricing discrepancies, and general enquiries. Work closely with sales, logistics, and warehouse teams to facilitate order fulfilment. Process customer returns and investigate account disputes, issuing credits where required. Support reception duties, including phone coverage and administrative tasks. Ensure compliance with business service level agreements related to invoicing and order processing. Participate in customer service meetings, training, and ongoing development sessions. Assist the sales team with preparing quotes, product information, and general support. Maintain organised sales records, customer pricing files, and prepare reports as needed. Assist with the administration of NDIS sales, rentals, DVA sales, and showroom enquiries. Support the preparation of tenders and large contracts. Skills and Experience Minimum 2 years of experience in a customer service role, ideally within a fast-paced environment. Strong communication skills, both written and verbal, to engage effectively with customers. Excellent problem-solving abilities and the ability to troubleshoot customer concerns over the phone. High level of accuracy and attention to detail in order processing. Proficiency in SAP, Salesforce or a similar ERP system (highly regarded). Strong time management skills with the ability to prioritise tasks efficiently. A professional and customer-centric approach with a commitment to confidentiality. Ability to work collaboratively within a team while taking ownership of tasks. Experience in the healthcare, medical equipment, or logistics sector Experience with NDIS or DVA would be advantageous Why this opportunity is right for you Work within the medical equipment/devices space Perth based Full time-perm role How to Apply Click apply or contact Jo Turner, Divisional Manager jturner@hpgconnect.com for further information

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Human Resources

Senior HRBP

Melbourne
$150000 - $200000 per annum

This global, research-driven healthcare organisation to appoint an experienced HR Business Partner / HR Manager to support their Australia & New Zealand business. This is a unique opportunity to step into a standalone HR role, partnering closely with the local leadership team while aligning with an international HR function. The Opportunity Reporting into a global HR leader, you will take ownership of the full HR remit across ANZ, including: Acting as a trusted advisor to senior leadership Driving performance, development and employee engagement Supporting a business that has recently undergone organisational change and transformation Delivering end-to-end HR generalist support Embedding compliance and governance frameworks across the region This role offers a high level of autonomy within a lean, collaborative business environment. This global organisation consists of a relatively small and stable team based in Melbourne and is supported by a broader international structure and external partnerships. About You You are an experienced HR Business Partner or HR Manager who: Has experience in healthcare, pharma, or another highly regulated industry (preferred) Is confident working closely with senior stakeholders Can challenge and influence effectively Thrives in a standalone, hands-on role Is comfortable navigating change and evolving business environments What’s on Offer 4 days per week (part-time, permanent) Attractive Salary Package Hybrid working model (3 days in office) Opportunity to work closely with a high-performing leadership team If you’re looking for a broad, impactful HR role with genuine influence, we’d love to hear from you. How to Apply Click apply or contact Jo Turner, Divisional Manager at jturner@hpgconnect.com for a confidential discussion.

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Clinical Care

Clinical Trial Nurse Manager

Melbourne
$120000 - $135000 per annum

Are you a Nurse Leader who takes full ownership? This is an opportunity to step into a pivotal leadership role within a high-performing clinical research environment, where your ability to lead, make decisions, and drive outcomes will directly impact patient safety, team performance, and trial success. The Opportunity You will lead a multidisciplinary nursing team delivering complex clinical trials, ensuring the highest standards of patient care, safety, and operational execution. This role goes beyond coordination — you will be expected to own the floor, lead from the front, and confidently manage the day-to-day realities of a fast-paced clinical environment. What Sets This Role Apart True leadership accountability (not a “step-up” role with heavy supportHigh-impact environment where decisions matter daily) Opportunity to shape team culture, standards, and performance Direct involvement in improving systems, processes, and trial delivery Key Responsibilities Lead, develop, and manage a clinical trials nursing team Take ownership of team performance, culture, and outcomes Manage staff issues proactively, including conflict resolution and performance management Ensure excellence in patient safety, protocol adherence, and documentation standards Drive operational efficiency across trial delivery and patient flow Collaborate with internal stakeholders, investigators, and external partners What We’re Looking For We are seeking a mature, hands-on leader who: Takes accountability for outcomes and does not rely on escalation Has proven experience managing team performance and resolving conflict directly Can make confident decisions in a fast-paced, regulated environment Brings a practical, solutions-focused leadership style Operates with a broad, operational view of the department Your Background Registered Nurse (AHPRA) Clinical trials experience (Phase 1–4 preferred) Leadership experience at ANUM / NUM level or above Strong understanding of compliance, GCP, and clinical documentation standards Why Apply? You’ll join a purpose-driven organisation contributing to global health outcomes, where your leadership will directly influence both patient safety and team success. This role will suit a leader ready to step into full ownership with the autonomy to lead, improve, and make a measurable impact. How to Apply Click apply or contact Jo Turner at 0488 807 377 or jturner@hpgconnect.com for a confidential discussion.

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Quality Assurance

QA Specialist

Melbourne
$47 - $55 per hour

Join a global leader in pharmaceutical manufacturing, supporting the production of critical, life-saving products in a highly regulated GMP environment. This is a hands-on, floor-based QA role where you’ll work closely with manufacturing, QC, and engineering teams to ensure quality, compliance, and operational excellence in real time. The Opportunity As a QA Specialist, you’ll play a key role in maintaining quality standards across production operations. You’ll be embedded on the floor, providing immediate QA support, resolving issues as they arise, and ensuring seamless, compliant manufacturing. This role operates on a rotating shift roster, requiring flexibility to support production cycles. Key Responsibilities Conduct routine GMP walkthroughs across manufacturing and operational areas Provide real-time QA oversight during production, QC, and warehouse activities Review and approve electronic GMP records concurrently with operations Support batch release activities and system updates (MES/SAP) Act as the QA representative on the floor during troubleshooting and issue resolution Escalate and manage quality-related risks and deviations Contribute to root cause analysis and risk-based decision making Support SOP development, deviations, and CAPA processes Provide guidance on regulatory and compliance requirements About You Experience in Quality Assurance within GMP-regulated environments (pharma, biotech, or similar) Strong understanding of GMP compliance and quality systems Ability to work on the floor in a fast-paced manufacturing environment Experience with deviations, CAPA, and root cause analysis Confident working cross-functionally and influencing stakeholders Exposure to MES/SAP systems (desirable) Flexible to work rotating shifts Why Apply? Work with a high-performing, collaborative team Be directly involved in real-time manufacturing quality decisions Opportunity to develop within a globally recognised organisation Play a key role in supporting the production of critical healthcare products Apply now! Alternatively contact Jo Turner, Divisional Manager at jturner@hpgconnect.com for a confidential discussion

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COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.