Administration and Business Support,Customer Service
Service Coordination
Macquarie Park
$70000 - $85000 per annum
Pharmaceutical & Medical Professionals, a Healthcare Professionals Group business is currently recruiting for Service Coordinator About the company A great opportunity presents for a tenacious hard working Service Coordinator to join a medical device company. You will be joining an global medical device company, situated in Macquarie Park. An innovative and forwarded thinking approach to medical equipment to enhance the healthcare and life science sector. About the opportunity In your new customer service role you will report directly to the Technical Service Manager. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be apart of a friendly and vibrant team, which strives on building relationships both internally and externally. Responsibilities Your daily duties would include: • Frontline Service • Log service calls, for maintenance, breakdown and servicing • Dispatching service engineers in response to customer calls/emails based on urgency and level of coverage. • Process orders for spare parts Skills and Experience • At least three years in a similar role in the Pharmaceutical and Medical industry/ FMCG/ food industry • Scheduling experience is essential • ERP exposure to SAP, QAD is desirable • Strong communications skills and attention to detail • Computer literate with experience with Internal processing systems Why this opportunity is right for you • Competitive Salary • Annual well being day, discounted gym membership and health insurance • Training and development provided • Great working environment culture • On site parking available How to Apply Click apply or contact Jane Nichols, Divisional Manager on 02 8877 8714 for a confidential discussion. About us Pharmaceutical & Medical Professionals, a Healthcare Professionals Group business. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical or medical related job opportunities visit www.pmpconnect.com. For other healthcare related job opportunities visit www.hpgconnect.com
Benefits Full-time permanent role Located in the inner-suburbs of Sydney Great team culture and training provided About the Company Our client is a well-established organisation within the healthcare and medical device industry. With a national footprint, they specialise in the supply, service, and support of innovative medical technology used across Australia. About the Opportunity Join a growing operations and service team based, supporting the end-to-end logistics of medical devices. This hands-on role within the warehouse, controlling inventory and plays a critical part in ensuring devices are tested, prepared, delivered, and set up at events. You will collaborate closely with sales, service, and customer support teams to ensure timely and professional client experiences. Ideal for someone who enjoys physical work, thrives on variety, and takes pride in supporting healthcare outcomes. Duties Test and pack devices for delivery Drive company van to deliver and set up equipment Assist with training/demo logistics and events Maintain warehouse organisation and cleanliness Support regular stocktakes and inventory control Skills and Experience Experience working within warehousing or logistics within the medical device or wider healthcare industry. Full, unrestricted and valid driver’s licence is required. Excellent attention to detail, organised and proactive. Confident with physical/manual handling work Good communicator and team player. Computer literacy with experience experience working with WMS. Culture Supportive, collaborative and customer-focused team committed to quality and service excellence. How to Apply Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.
Administration and Business Support,Customer Service
Inventory Specialist - Customer Service
Belrose
$90000 - $100000 per annum
Benefits Key operational role supporting surgical case readiness across Australia Work closely with field teams, supply chain and commercial teams Join a respected global leader in medical technology Strong focus on systems, processes and continuous improvement Great career progression and team culture About the company This global medical device company partners with hospitals and healthcare providers to deliver high-quality surgical and diagnostic solutions. Their reputation for reliability and innovation is built on strong processes, compliance, and collaborative teams. With a national presence in Australia, they continue to expand their footprint and product offering. About the opportunity As an Inventory Specialist, you’ll take ownership of product availability in the field. Your work will directly support procedures by ensuring the right product is in the right place at the right time – from consignment inventory to trunk stock and case-related logistics. You’ll work closely with sales teams, planning and analytics to ensure visibility, accuracy and compliance across all inventory-related activities. This is a hands-on, detail-oriented role with a mix of coordination, problem-solving and reporting responsibilities. Duties Coordinate inventory for field-based surgical cases Monitor consignment usage, stock rotation and reconciliation Partner with sales and planners to optimise field inventory strategy Reduce expiry, missing stock and delays across all field locations Train new field staff on inventory systems and processes Contribute to monthly reporting and business reviews on stock performance Work cross-functionally with supply chain, analytics and planning teams Provide back-up support for order entry and operations as needed Skills and Experience Experience in inventory, logistics, supply chain or operations Strong analytical and Excel skills (pivot tables, VLOOKUP, etc.) Familiarity with SAP, Oracle, JD Edwards or similar ERP systems Experience in a regulated product environment (medical, pharma, or similar) Culture This is a well-established, high-performing team that values accuracy, accountability and clear communication. You'll be supported by leaders who understand the operational importance of your work, and you'll collaborate closely with stakeholders across the business. How to Apply Click apply now or contact Jane Nichols Divisional Manager for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. We specialise in: Scientific & Regulatory – Clinical, Regulatory, Market Access Commercial – Sales, Marketing, Business Analytics Operations & Support – Supply Chain, Inventory, Finance, Logistics Clinical – Allied Health, Nursing, Medical Imaging For more roles, visit www.hpgconnect.com
Benefits • On-going, casual assignment working full time hours Monday to Friday (8am to 4pm) • Located in North Ryde, close to public transport and with onsite parking available • Join a welcoming, inclusive and diverse team environment About the company This global healthcare company is committed to delivering high-quality solutions that make a meaningful difference in people's lives. With a strong focus on innovation and customer care, they maintain a collaborative and respectful workplace culture. About the opportunity In this hands-on warehouse role, you’ll work closely with a small, supportive team to ensure efficient pick and pack operations, receiving stock, and preparing orders for dispatch. The position is ideal for someone with experience in healthcare-related warehousing who is looking for a longer-term temporary assignment. Duties Picking and packing customer orders with accuracy Receiving incoming stock and verifying quantities Allocating stock to designated storage locations Assisting with dispatch and general warehouse tasks Maintaining a clean and organised workspace Skills and Experience Previous experience in a warehouse role within medical devices, pharmaceutical, med tech or animal health industries preferred High attention to detail and commitment to accuracy Strong communication skills and a team player mindset Fast learner with a proactive attitude Must be available to start immediately and commit to a longer-term assignment Culture This is a diverse, inclusive and dynamic team that values mutual respect and collaboration. You’ll be working in a modern facility with a positive and supportive atmosphere. How to Apply Click apply and provide an up to date copy of your CV.
Benefits Monthly commissions, quarterly and annual accelerators Quarterly and annual awards - for exceeding targets Enjoy additional leave benefits - including monthly RDOs for hitting targets and a day off for your birthday! Hybrid work - flexible home/office model Industry-leading technology & recruitment tools Dedicated onsite marketing & social media team - to boost your profile Collaborative team culture - our recruiters have an average tenure of over 5 years About the company HPG is Australia’s leading healthcare recruitment agency. Our recruiters work collaboratively across key clients, giving you access to an extensive network of resources, clients, and candidates to drive your success. About the opportunity We’re seeking a Senior Recruitment Consultant to take ownership of our Warehouse & Production Desk. This is a high-performing, dual desk, recruiting across both blue-collar and leadership roles in warehousing, logistics, production, and manufacturing. You’ll work with a strong network of clients and candidates, delivering high-quality recruitment solutions in a fast-paced and rewarding environment. This is a 360° recruitment role, allowing you to build your own desk, drive business growth, and manage end-to-end recruitment processes. You’ll also benefit from working with an experienced team that shares candidates, insights, and opportunities to enhance your success. About You Experienced agency recruiter, comfortable working in a fast paced environment Strong business development skills, confident in winning and growing client relationships Ability to manage a dual desk, balancing temp and perm placements Customer-focused and service-driven, dedicated to delivering quality outcomes for clients and candidates Team player, understands the benefits of collaboration and knowledge-sharing Quick learner, with an excellent attention to detail Culture Welcoming, supportive & passionate team environment that encourages collaboration, personal growth and success. How to Apply Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.
