Jane Nichols

Back to Team

Jane Nichols

Divisional Manager - Business Support

Focused on NSW, QLD and NZ for HR, Legal and Customer Service roles.

The roles I work on include:

Customer Service Representative
Inside Sales
Customer Service Team Leader
Customer Service Manager
HR Associate
HR Business Partner
HR Manager

HR Director
Learning and Development
Organisation Development
Compensation and Benefits
Legal Counsel
Sustainability

With a degree in marketing and a keen interest in employment law, I have found my passion in the recruitment industry, where I can blend my expertise with a desire to make a meaningful impact. My career began in the UK, where I gained valuable experience working in talent acquisition for large corporate companies. This experience provided a solid foundation for my role at a pharmaceutical company in Sydney, marking my first foray into the biotechnology sector. Here, I discovered the profound satisfaction of contributing to a company that gives back to patients and collaborating with talented professionals.

Currently, I am part of HPG in Sydney, where I thrive in a company culture that values patient impact and innovation. I am dedicated to sourcing top talent to ensure life-saving products reach those in need and placing influential leaders who drive business success. My commitment to making a difference is evident in every aspect of my work, from building strong client relationships to identifying and nurturing potential in candidates.

At HPG, I am not just a recruiter but a partner in progress, ensuring the right talent is in place to achieve extraordinary outcomes.

Specialising in

Jobs by Jane Nichols.

Human Resources

Senior Recruitment Consultant

Sydney
$80000 per annum, Benefits: Commission

Senior Recruitment Consultant – Business Support Agency Recruitment | Hybrid | Sponsorship Available | Sydney CBD Looking for a recruitment role where you’re trusted, supported, and genuinely excited about coming to work? At Healthcare Professionals Group (HPG), we’re growing our Business Support team and are looking for an experienced agency recruiter who wants to build something meaningful, work with great people, and enjoy real flexibility. HPG is a specialist healthcare recruitment agency, partnering with pharmaceutical, medical device and biotechnology companies across Australia. In this role, you’ll recruit Business Support professionals who enable these organisations to succeed. This is a 360 recruitment role recruiting across Finance, Administration, Customer Service and HR, offering ownership of your desk, strong earning potential, and long-term career development. Why you’ll love working here Full ownership to build your own desk and recruiter brand, with the backing of HPG’s established reputation and infrastructure Uncapped monthly commission and clear performance rewards Extra leave days when you hit monthly targets A hybrid working model that supports work–life balance A welcoming Sydney CBD office when you want team energy Ongoing career development and progression Best-in-class tools: Bullhorn, LinkedIn Recruiter and AI sourcing tools Dedicated marketing and branding support A supportive, high-performing team with long tenure and low turnover Working Holiday Visa holders welcome Sponsorship available for experienced recruiters based in Sydney The role Run a 360 agency recruitment desk in the Business Support space Recruit across Finance, Administration, Customer Service and HR roles Partner with clients in the pharmaceutical, medical device and biotechnology sectors Build genuine, long-term client relationships Source, engage and support candidates throughout their career journey Deliver temporary, contract and permanent recruitment solutions Collaborate with a friendly, experienced recruitment team About you Minimum 2 years’ agency recruitment experience Experience recruiting Business Support or aligned roles Positive, proactive, and commercially minded Enjoys relationship-building and working as part of a team Degree-qualified (required for sponsorship eligibility) If you’re looking for a role where your effort is recognised, your career is supported, and the people around you genuinely care, we’d love to hear from you. Apply now or contact Jane Nichols, Divisional Manager on 02 8877 8714 for a confidential discussion. Working Holiday Visa holders welcome. Sponsorship available for eligible, experienced recruiters. About Healthcare Professionals Group (HPG) Healthcare Professionals Group is one of Australia’s most established and reputable recruitment agencies, with over 28 years in business, a multi-sector reach, and a brand that opens doors. While we’re a leader in healthcare and life sciences, we welcome high-performing recruiters from any agency background — including commercial, technical, temporary, contract and executive recruitment. This is more than a desk. It’s a platform to accelerate your career, earnings, and professional reputation.

HR Generalist

Macquarie Park
$120000 - $125000 per annum

Benefits Salary package of $120,000 + Super Located in Macquarie Park, 2113 Broad generalist role with business partnering exposure Supportive leadership and collaborative environment Genuine influence on people strategy and culture About the company This is a well established, values driven organisation operating at a national level. The business has a strong reputation for operational excellence and customer focus, with a diverse workforce across multiple functions. They are known for fostering a positive workplace culture and investing in people capability to support sustainable growth. About the opportunity Reporting to the Head of HR, this role partners closely with leaders across the business to deliver practical, people focused HR solutions. You will act as a trusted advisor, supporting workforce planning, performance management, employee relations, and engagement initiatives. This role plays a critical part in building high performing teams, supporting organisational change, and ensuring compliance with employment legislation and internal policies. You will have the opportunity to contribute to HR projects, culture initiatives, and system enhancements that directly impact the business. Duties Partner with leaders on people strategy Support workforce planning and organisational change Provide guidance on performance management Coach managers on employee relations matters Ensure compliance with employment legislation Support engagement retention and wellbeing initiatives Contribute to HR programs and projects Assist with HR policies and process improvements Skills and Experience Tertiary qualification in HR HR generalist or partnering experience Strong employment legislation knowledge HRIS systems experience Culture A vibrant and inclusive environment that encourages ideas and collaboration. How to Apply Click apply or contact Consultant Title on Number for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions executive permanent contracting and temp at all levels across all areas of healthcare including Pharmaceuticals Biotechnology Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment Clinical Research Market Access Medical Affairs Pharmacovigilance Quality Data Management Regulatory Affairs Scientific Commercial Recruitment Marketing Sales Analytics Government and External Affairs Business Operations & Infrastructure Recruitment Administration Customer Service Engineering Finance Human Resources IT Learning and Development Legal Manufacturing Operations Supply Chain Warehouse Clinical Care Recruitment Allied Health Aged Care General Practice Medical Imaging Medical Management Medical Specialties Nursing For more job opportunities visit www.hpgconnect.com

Customer Service Specialist

Frenchs Forest
$75000 - $78000 per annum

Benefits · Biotechnology company · Permanent Role · circa $75,000 + Super · Attractive employee benefits including on-site massages, reduced gym membership, monthly lunches · Parking on-site · Office located in Frenchs Forest 2086, with bus stop located directly outside About the company A well-established healthcare company with a passion for providing biotechnology solutions for patient surgeries. Our client looks to provide the best level of service possible enhancing the quality of life to patients all over Australia. About the opportunity In your new customer service representative role, you will report directly to the Customer Service Manager and work as part of a team of 8 customer service professionals. You will be required to have excellent communication skills, attention to detail and ability to multi task, whilst working to deadlines. Ability to problem solve and work cohesively with hospitals, customers, and clinical partners. Be genuinely committed to customer satisfaction and you will grow and advance your career. Duties · Answer phone calls and emails · Process time critical orders and handle consignment stock · Liaise with cross-functional teams · Maintaining relationships with customers Skills and Experience · Previous experience (2-4 plus years) in customer service in a medical device, biotechnology or FMCG environment · Strong experience with order fulfilment · Experience with consignment stock or loan kits is advantageous · ERP experience - Oracle preferred, or similar SAP, SAGE, JDE · Excel skills · Strong attention to detail and multi-tasking ability · Ability to problem solve · Clear and concise verbal and written communication skills Culture Working environment is engaging and hard working - fantastic team with the patient's best interest at the core of daily decisions. How to Apply Click apply or contact Jane Nichols, Recruitment Consultant on 02 8877 8714 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.