Jane Nichols

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Jane Nichols

Divisional Manager - Business Support

Focused on NSW, QLD and NZ for HR, Legal and Customer Service roles.

The roles I work on include:

Customer Service Representative
Inside Sales
Customer Service Team Leader
Customer Service Manager
HR Associate
HR Business Partner
HR Manager

HR Director
Learning and Development
Organisation Development
Compensation and Benefits
Legal Counsel
Sustainability

With a degree in marketing and a keen interest in employment law, I have found my passion in the recruitment industry, where I can blend my expertise with a desire to make a meaningful impact. My career began in the UK, where I gained valuable experience working in talent acquisition for large corporate companies. This experience provided a solid foundation for my role at a pharmaceutical company in Sydney, marking my first foray into the biotechnology sector. Here, I discovered the profound satisfaction of contributing to a company that gives back to patients and collaborating with talented professionals.

Currently, I am part of HPG in Sydney, where I thrive in a company culture that values patient impact and innovation. I am dedicated to sourcing top talent to ensure life-saving products reach those in need and placing influential leaders who drive business success. My commitment to making a difference is evident in every aspect of my work, from building strong client relationships to identifying and nurturing potential in candidates.

At HPG, I am not just a recruiter but a partner in progress, ensuring the right talent is in place to achieve extraordinary outcomes.

Specialising in

Jobs by Jane Nichols.

Administration and Business Support,Customer Service

Customer Service Representative

Macquarie Park
$38 - $40 per hour

Benefits Global diagnostics company 6 Month Contract $38-40 per hour Macquarie Park 2113, 4 days in office 1 day from working from home Liaising between multiple internal and external stakeholders the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of five technical customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties • Ordering replacement or new product orders • Ensure complaints are resolved quickly and expertly, and escalated when required • Provide a high level of Customer Service • Order fulfilment using SAP and Esker • Support field personnel Skills and Experience • Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation • Strong communication skills • SAP and Esker knowledge desirable • Strong attention to detail and multi-tasking ability • Empathetic and professional interpersonal skills • Exposure to consignment stock Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jane Nichols, Divisional manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. · Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; · Commercial Recruitment - Marketing, Sales, Analytic, Government and External Affairs; · Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; · Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.

COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.