Jane Nichols

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Jane Nichols

Divisional Manager - Business Support

Focused on NSW, QLD and NZ for HR, Legal and Customer Service roles.

The roles I work on include:

Customer Service Representative
Inside Sales
Customer Service Team Leader
Customer Service Manager
HR Associate
HR Business Partner
HR Manager

HR Director
Learning and Development
Organisation Development
Compensation and Benefits
Legal Counsel
Sustainability

With a degree in marketing and a keen interest in employment law, I have found my passion in the recruitment industry, where I can blend my expertise with a desire to make a meaningful impact. My career began in the UK, where I gained valuable experience working in talent acquisition for large corporate companies. This experience provided a solid foundation for my role at a pharmaceutical company in Sydney, marking my first foray into the biotechnology sector. Here, I discovered the profound satisfaction of contributing to a company that gives back to patients and collaborating with talented professionals.

Currently, I am part of HPG in Sydney, where I thrive in a company culture that values patient impact and innovation. I am dedicated to sourcing top talent to ensure life-saving products reach those in need and placing influential leaders who drive business success. My commitment to making a difference is evident in every aspect of my work, from building strong client relationships to identifying and nurturing potential in candidates.

At HPG, I am not just a recruiter but a partner in progress, ensuring the right talent is in place to achieve extraordinary outcomes.

Specialising in

Jobs by Jane Nichols.

Administration and Business Support,Supply Chain and Procurement

Procurement Support

Macquarie Park
Competitive

Benefits • 28-hour working week – part-time stability with flexibility • $35 per hour + Super • Perfect for a university student seeking hands-on experience in procurement • Office-based in Macquarie Park, with onsite parking and close proximity to public transport About the company A respected medical device organisation with a strong local presence and a reputation for quality and innovation. The business operates within a structured, professional environment and is known for its collaborative culture and commitment to supporting healthcare outcomes. Employees enjoy a supportive, team-oriented workplace that values continuous learning and improvement. About the opportunity In this part-time position, you will provide administrative and operational support to the Procurement team to ensure timely and compliant purchasing outcomes. Working closely with internal stakeholders and suppliers, you will assist with purchase requisitions, vendor management, and procurement data analysis. This is an excellent opportunity for a student or early-career professional to gain valuable experience in procurement processes within a highly regarded organisation. Duties • Process purchase requisitions and vendor creation requests • Maintain and update supplier master data in ERP systems • Ensure transactions comply with procurement policies and procedures • Support spend data analysis and procurement reporting • Assist with tender documentation and ad-hoc projects • Act as the first point of contact for internal and supplier enquiries Skills and Experience • Currently studying or completed a Diploma/Degree in Business, Supply Chain, or related field • Experience using ERP or SAP systems (advantageous) • Proficient in Excel and PowerPoint • Strong attention to detail and proactive communication Culture A professional yet supportive culture that values learning, teamwork, and continuous improvement. Ideal for individuals who enjoy structure, collaboration, and contributing to meaningful outcomes. How to Apply Click Apply Now, or contact Jane Nichols, Divisional Manager, on 0288778714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare — Pharmaceuticals, Biotechnology, Medical Technology, and Clinical Care. • Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific • Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs • Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse • Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com.

Customer Service Representative

Macquarie Park
$38 - $40 per hour

Benefits Global diagnostics company 12 Month casual contract $38-40 per hour Macquarie Park 2113 Liaising between multiple internal and external stakeholders About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of two technical customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Ordering replacement or new product orders Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Order fulfillment using SAP Support field personnel Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP and Esker knowledge desirable Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Exposure to consignment stock Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jane Nichols, Divisional manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.

Customer Service Representative

Macquarie Park
$38 - $40 per hour

Benefits Global diagnostics company 12 Month casual contract $38-40 per hour Office based role in Macquarie Park 2113 - Parking onsite and close to public transport Liaising between multiple internal and external stakeholders About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of two technical customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. In your new role you will be dealing direct with pathology departments and labatories in hospitals. This is a long term role, seeking a candidate who can commit for longer than 12 months. Duties Ordering replacement or new product order Frontline internal and external customer query resolution and escalation if required Answer customer telephone enquiries and respond where appropriate or direct to relevant area. First point of contact for customer queries and support via phone and email Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Order fulfillment using SAP Support field personnel Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP and Esker knowledge desirable Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Exposure to consignment stock Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jane Nichols, Divisional manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.

COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.