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Hannah Dixon

Hannah Dixon
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Hannah Dixon

Senior Recruitment Consultant - Business Support

​I specialise in sourcing top talent in Human Resources, Legal, and Compliance for healthcare organisations across Australia and New Zealand. 

The roles I work on include:

  • HR Coordinator

  • HR Advisor 

  • HR Business Partner

  • HR Manager

  • HR Director

  • Chief People and Culture

  • Talent Acquisition 

  • Talent Development 

  • Head of Talent Development

  • Learning and Development Specialist 

  • Learning and Development Manager

  • Legal Counsel

  • Director Legal Counsel 

  • WHS/EHS at all levels

With multiple certificates and a background in marketing and communications, I have developed a strong foundation in understanding how to partner with a business through effective communication strategies and acting as true brand advocate. My passion for establishing meaningful connections led me to the recruitment industry, where over the last few years with HPG I have been thriving in fostering relationships that ultimately have enabled me to connect the dots between top talent with the right opportunities.

I take pride in my ability to listen, understand, and connect; enabling me to build long-lasting relationships with both clients and candidates.

I am proud to connect with such passionate, dedicated professionals and I am continually inspired by the individuals I have the privilege of engaging with each day. Healthcare recruitment, in particular, resonates deeply with me because it allows me to contribute directly to the end patient and ultimately be part of an industry that plays a vital role in improving lives.

At HPG, I am not just a recruiter but a true talent acquisition partner, ensuring that both clients and candidates experience a seamless and successful journey through the recruitment process.

  • I had a great experience working with Hannah on a recent hire. She communicated well, understood the role and our company, and was able to identify strong candidates. I appreciated her diligence, follow-up, and commitment throughout the process. She was a pleasure to work with, and I’d happily recommend her to others looking for a reliable recruiter.

    Head of Talent Acquisition
    Head of Talent Acquisition , Global Pharmaceutical and Medical Devices Company

  • Hannah is amazing! From the moment I contacted Hannah, she was extremely helpful and extremely knowledgeable. She continues to go above and beyond, willing to help whenever and wherever.

    HR Manager
    HR Manager

  • I worked with Hannah to secure a new role. Hannah as a recruitment consultant was attentive and supportive where she provided ongoing recommendations on how to approach every interview by providing professional advice.Hannah maintained ongoing regular communication during the long process which was valuable in maintaining the commitment to securing the role. I would highly recommend using Hannah to help support engaging a new employee or as a recruitment consultant if you were looking for a new role.Thank you Hannah for your professionalism and support.

    EHS Specialist
    EHS Specialist

  • ​I worked with Hannah to secure a new role. Hannah as a recruitment consultant was attentive and supportive where she provided ongoing recommendations on how to approach every interview by providing professional advice. Hannah maintained ongoing regular communication during the long process which was valuable in maintaining the commitment to securing the role. I would highly recommend using Hannah to help support engaging a new employee or as a recruitment consultant if you were looking for a new role. Thank you Hannah for your professionalism and support.

    EHS&S Specialist
    EHS&S Specialist , Pharmaceutical Company

  • ​Hannah is amazing! From the moment I contacted Hannah, she was extremely helpful and extremely knowledgeable. She continues to go above and beyond, willing to help whenever and wherever.

    Head of People and Culture
    Head of People and Culture , HR Software Company

Jobs by Hannah Dixon.

Customer Service

Customer Care Coordinator

  • Queensland
  • Permanent opportunity with flexible working on offer

Benefits Permanent opportunity within a leading medical devices company making a real difference. Collaborative, close-knit team with a strong purpose-driven culture. Convenient Bowen Hills location in brand new offices with on-site parking and public transport access True hybrid work culture with flexibility  About the Company Join a globally recognised Medical Devices company dedicated to improving patient outcomes. Located in Bowen Hills, QLD, this company plays a key role in delivering innovative healthcare solutions to hospitals, clinics, and medical professionals. About the Role As a Customer Service Representative, you’ll do more than process orders - you’ll ensure essential medical equipment reaches hospitals and clinics on time. In this fast-paced and meaningful role, you’ll manage urgent SAP orders, maintain data integrity, and support healthcare professionals as they provide life-changing treatments. What You’ll Do: Process and manage sales orders and invoices in SAP with precision. Ensure critical medical devices reach healthcare providers on time. Respond to customer queries efficiently, ensuring smooth operations. Collaborate with internal teams to improve processes and service levels. Maintain accurate records to uphold compliance and efficiency. Contribute to a mission-driven team where every task impacts patient care. Skills and Experience: SAP experience is essential - you’ll be managing key medical orders. Previous Customer Service experience in Pharmaceutical, Healthcare, or FMCG. Experience in Administration or Data Entry is highly desirable. Strong communication skills - you’ll interact with healthcare professionals. A passion for healthcare and a desire to make a real difference. Why This Role Matters Every order you process, every query you resolve, and every device you help deliver contributes to better patient outcomes, successful surgeries, and life-saving treatments. This is more than just a job—it’s an opportunity to make an impact in healthcare. How to Apply Click Apply or contact Hannah Dixon on 0288778735 for a confidential discussion. About Healthcare Professionals Group  Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.  Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;  Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs;  Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;  Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.    For more job opportunities, visit www.hpgconnect.com.   

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Quality Assurance

Quality and Training Manager

  • Ryde
  • Competitive Salary on offer.

Benefits Rare opportunity to embed a quality-first culture in a purpose-driven business Set and shape national quality, training, and compliance strategy across ANZ High-trust environment with direct influence on senior stakeholders About the company This fast-paced, high-growth national business operating highly regulated services across Australia and New Zealand. Known for precision and innovation, with an operational footprint across multiple states and sectors. About the opportunity This standalone role leads all quality and training frameworks across the group. You’ll own the ISO-compliant QMS, prepare and lead audits, and deliver national training using a blended approach. This role is critical to compliance, risk mitigation, and operational readiness across all sites. You’ll work closely with state-based operations, commercial, and HR teams, while influencing peers and leaders without formal authority.   Duties Own and maintain ISO 9001 QMS Lead NCOR and CAPA reporting Develop and deliver national training Partner with ops to drive improvements Prepare and lead external audits Support continuous improvement projects Develop SOPs and training materials Conduct internal audits and assessments Report compliance risks to executive team Skills and Experience ISO Lead Auditor certified Experienced in LMS administration Strong background in audit preparation and QMS ownership Confident communicator and facilitator Culture Collaborative, fast-paced and inclusive. Strong accountability culture with supportive, values-led leadership. How to Apply Click apply or contact Hannah Dixon on 0488808684 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.

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Customer Service

Customer Service Team Leader

  • East Ryde
  • $95000 per annum

Benefits $95,000 salary + superannuation 12 month fixed term contract  Opportunity to lead a dedicated team of 7 professionals Located in Macquarie Park, with hybrid working model  Career development in the healthcare sector Flexible, collaborative, and people-focused team culture About the Company This organisation is a well-established, national leader in the healthcare sector. They are known for delivering high-quality solutions across medical devices products. With a strong reputation for operational excellence and a collaborative, supportive environment, they foster continuous improvement and innovation throughout their teams. About the Opportunity As the Customer Care Team Leader, you will be responsible for guiding, developing, and mentoring a team of seven Customer Care Consultants and Seniors. Reporting to the ANZ Customer Care Manager, you will drive a culture of excellence, accountability, and customer focus. Your role is critical to ensuring the delivery of efficient, accurate, and professional service to internal and external stakeholders. You will leverage data and insights to manage team performance, enhance processes, and support wider business objectives. Collaborating closely with supply chain, finance, sales, and other departments, you will help ensure that customers consistently receive outstanding service. Duties Lead, coach, and inspire a team of 7 Oversee daily operations, including team workload and queues Investigate and resolve customer inquiries, issues, and complaints Monitor KPIs, SLAs, and team performance metrics Implement process improvements using data-driven insights Collaborate with internal stakeholders to support business objectives Develop and deliver training for new and existing team members Support audit activities and ensure compliance with policies and procedures Drive a culture of accountability, respect, and continuous improvement Skills and Experience Demonstrated leadership experience in customer service Experience in regulated, product-focused industries (pharma, OTC, medical devices), Consignment or Loan Kit experience is highly desirable  Competence with SAP or similar ERP/CRM systems for order management and reporting Strong problem-solving and decision-making skills, ensuring high accuracy for month end  Culture Supportive, collaborative, and growth-oriented. A team environment where people are valued and empowered to achieve results. How to Apply Click apply or contact Hannah Dixon on 02 8877 8777 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions—executive, permanent, contract/temp—across all levels, within all areas of healthcare: Medical Affairs & Life Sciences: Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific. Commercial: Marketing, Sales, Analytics, Government, and External Affairs. Business Operations & Infrastructure: Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse. Clinical Care: Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.

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COMBINED EXPERIENCE

At HPG, we pride ourselves on bringing together a diverse group of professionals with extensive backgrounds in the healthcare recruitment industry. Our combined years of experience and specialised knowledge ensure that we deliver unparalleled service to our clients and candidates. By working collaboratively, we harness our collective expertise to meet and exceed your goals and expectations, providing tailored solutions and exceptional support every step of the way. Discover how our unified team effort drives success in every project we undertake.

Jane Nichols
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Jane Nichols

Divisional Manager - Business Support

Jo Turner
Meet Jo

Jo Turner

Divisional Manager - Business Support, Operations and Life Sciences

Maddy Dwyer
Meet Maddy

Maddy Dwyer

Senior Recruitment Consultant - Business Support

Adrian McConchie
Meet Adrian

Adrian McConchie

Director - Melbourne