facebook
Kelly-Ann Pedersen
Back to Team

Kelly-Ann Pedersen

Recruitment Consultant - Business Support

I focus on Customer Service, Inside Sales& Technical Support functions within Medical Devices, Pharmaceuticals, 3PL and Neutraceuticals industries.

The kinds of titles I typically hire for are:

  • Customer Service Representative

  • Customer Service Supervisor

  • Customer Service Team Leader

  • Customer Service Manager

  • Inside Sales Representative

  • Inside Sales Manager

  • Technical Customer Support Representative

  • Technical Customer Support Manager

With a Bachelors in Health Science majoring in Nutrition, I have always had a passion for helping people achieve their health goals. 

I started my career in field sales, business development and key account management within FMCG, working with products I was truly passionate about, elevating the position of truly nutritional food within the commercial market.

As covid lockdowns saw a reduction in field sales within commercial food spaces, I pivoted to assist a friend managing the operations and customer service within their small business which boomed throughout 2020-2022, delivering produce and food to peoples doors. In this role, I was able to develop a team, manage the HR and general operations of a small business with a staff of 10 employees reporting into me.

I pivoted to utilise my skillset to continue enhancing lives within the health industry further by moving to HPG, where my customer service & sales experience has been incredibly helpful in identifying necessary skills that ensure a Customer Service & Inside Sales team can truly enhance the operations within a business and enhance patient lives.

Specialising in

  • Customer Service
  • Customer Service