HPG Healthcare Recruitment Specialists in Australia

OUR EXPERTISE

Permanent

We source the ideal team member to fill a permanent salaried position within your business to ensure continuity and success.

Executive

Our networks include highly specialised professionals for senior management and executive roles. It's this expertise that gives your business the competitive edge.

Contracting

We source and payroll flexible labour solutions for your periods of peak activity; specialised projects; gaps in your workforce; and when you need staff to hit the ground running.

WHAT WE CAN DO FOR YOU

For job seekers

GROW

YOUR

CAREER

HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.

Submit a CV

For employers

GROW

YOUR

TEAM

Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!

Submit a job

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OUR TEAM OF EXPERTS

Meet the Team

OUR VALUES

Knowledge

Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.

Connectivity

Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.

Trust

We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.

FEATURED JOBS

Customer Service

Customer Service Representative

St Leonards
$65000 - $72000 per annum

Benefits Start date 1st December Free on-site parking Full-time hours, Monday to Friday – 8:30 - 5pm Be part of a long-tenured, knowledgeable, and highly supportive team Modern office with on-site Academy, lab and training facility Step into a stable, high-performance global medical company About the Company This global healthcare organisation designs and manufactures premium products used by clinicians across medical, dental, and diagnostic environments. With a strong customer-first reputation, they combine clinical innovation with a high-touch, service-driven approach across ANZ. The Sydney office serves as the company’s flagship training site, offering in-house training, technical servicing, and secondary warehouse. About the Opportunity This is a full-time, on-site role combining order processing and very light warehouse support. Based in St Leonards , you’ll be responsible for managing orders, inbound customer enquiries, basic warehouse dispatch ( around 5 per week), and supporting the onsite training Academy. You’ll work with autonomy, reporting into an experienced national leader and collaborating across customer service, sales, logistics, and training. Key Responsibilities Process customer orders (30–40 per day) as well as quotes in SAP Manage incoming customer calls (15–20 per day) and online chat Coordinate local urgent deliveries and pick-ups via courier Support with outbound dispatch of small stock volumes (2–5 shipments per week) Manage emergency warehouse inventory (approx. 70 SKUs) Support onsite Academy training sessions – coordinate attendees, logistics and guest welcome Liaise with sales reps, service technicians and sales teams across NSW Use SAP (migrating to S/4HANA), Salesforce and Excel for day-to-day operations Skills and Experience Previous experience in order processing and customer service – ideally within medical devices, dental, pharma, or diagnostics ERP system experience (SAP highly regarded) Ability to lift up to 20kg – comfortable with light warehouse duties High attention to detail and ability to work across multiple systems Strong communication and stakeholder coordination skills Self-starter with the maturity to work independently on-site Positive, adaptable and committed to maintaining high service standards How to Apply Click apply or contact Senior Recruitment Consultant Kelly-Ann Pedersen on 02 8877 8772 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing

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Sales

Territory Manager

Melbourne
Base + Car + Bonus + Super

About the Company Our client is a global medical device manufacturer with an extensive track record of improving patient outcomes through advanced surgical and operating room equipment. With a strong global presence and rapid growth in Australia, the business partners with hospitals and healthcare providers to deliver tailored solutions that enhance surgical efficiency and safety. About the Opportunity As the Territory Manager for Victoria & Tasmania you will take ownership of a diverse surgical equipment portfolio, working across private and public hospitals with a particular focus on operating theatres. This is a high-impact role blending new business development with strategic account management, where success comes from building long-term relationships and navigating complex capital sales cycles. Key Responsibilities Manage the full sales cycle for capital equipment and operating theatre technology across VIC / TAS. Identify and secure new business opportunities in surgical and operating room environments. Build and maintain strong partnerships with surgeons, nursing staff, and hospital decision-makers. Develop and implement strategic territory business plans. Conduct product demonstrations, education, and consultation with healthcare professionals. Maintain accurate pipeline and account data through CRM systems. Represent the brand at conferences, exhibitions, and industry events. Skills & Experience 3+ years sales experience in medical devices. Proven success in capital equipment sales. Strong knowledge of operating theatres, surgical procedures, and hospital workflows. Experience in managing long and complex sales cycles. Existing KOL networks withing VIC & TAS, highly regarded. Strong commercial acumen and ability to influence stakeholders at all levels. Relevant tertiary qualifications are highly regarded. How to Apply Click apply or contact James Stinson, Specialist Manager on 0448 808 732 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific. Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs. Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse. Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

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Medical Imaging

Cardiac Sonographer

Perth
$50 - $75 per hour

Benefits Immediate start Career progression and learning Provide in and out patient hospital support Be supported by a successful, well regarded practice The Practice This clinic is proud to be recognised as a trusted name in cardiac care. The patients benefit from comprehensive services including preventative cardiology, advanced diagnostics, interventional procedures, and long-term heart health management. With a strong reputation for excellence, this cardiology practice is not just a workplace—it’s a place where careers grow and innovation thrives. The Position A cardiac sonographer vacancy has become available for a well-established practice with more than 20 years of continuous service, where quality care and professional growth are at the heart of what they do. As a cardiac sonographer, you will be required to: Perform high-quality cardiac ultrasound studies, including stress echos (45-minute appointments). Collaborating with cardiologists and scientists to deliver accurate, timely results. Contributing to an on-call roster and engaging in diverse clinical work. Providing compassionate care to patients while building strong relationships within the team. Who We’re Looking For ASAR-accredited Cardiac Sonographers (newly accredited and experienced sonographers encouraged to apply). Professionals committed to delivering quality care and working as part of a supportive, high-engagement team. Individuals seeking long-term opportunities to develop their career within a respected, stable practice. How to Apply: To take the next step in your career as a Cardiac Sonographer in Perth. Enjoy flexibility, competitive remuneration, and the chance to thrive in a supportive and collaborative environment please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com

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Accounting and Finance

Financial Analyst

Melbourne
Competitive

About the Company: Join a global healthcare leader known for its innovative solutions and unwavering commitment to improving lives. With a presence across the globe and a collaborative local team in ANZ, this company delivers world-class healthcare products with integrity, science, and care at its core. About the Opportunity: As a key member of the ANZ Finance team, you’ll play a critical role in delivering timely and insightful financial reporting and planning to support commercial decision-making across the business. This is a highly visible role with regular exposure to senior stakeholders, both locally and across the broader Asia-Pacific region. Your strong financial acumen and commercial insight will help drive strategic outcomes, improve operational performance, and identify cost efficiencies across the region. Key Responsibilities: Handle day-to-day finance operations including distributor claims, rebates, and accrual tracking. Prepare and analyse monthly actuals reports for senior leadership, including Flash reporting, DSO, DOH, SG&A, and margin analysis. Support accurate forecasting in LBE cycles and business reviews. Provide variance analysis, commentary and insights to commercial teams. Work with local and regional teams to standardise and streamline planning and forecasting processes. Support the monthly close process, ensuring accurate ledger entries and compliance. Prepare presentations and participate in commercial reviews using sell-in, sell-out, and inventory data. Engage in ad hoc projects, audit support, and business analytics. What You Bring: Degree in Accounting (CPA or equivalent desirable). 5+ years’ commercial accounting experience, ideally within a multinational environment. Strong financial modelling, forecasting, and data analytics capability. Advanced Excel skills and proficiency in ERP systems (SAP preferred). Excellent problem-solving, critical thinking, and communication skills. High attention to detail, deadline-driven and collaborative in nature. How to Apply: Click apply or contact Jo Turner, Divisional Manager on +61488807377 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. For more job opportunities, visit www.hpgconnect.com.

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Administration and Business Support

Practice Manager

Chatswood
$80000 - $125000 per annum

Benefits A leadership role with real influence in shaping the success of two thriving clinics. The chance to work in a specialist medical setting with a professional, dedicated team. Ongoing opportunities for growth and contribution to clinic innovation. Competitive remuneration based on experience Contract with a view to Permanent Practice Manager – Specialist Clinics (To support North Shore & Northern Beaches) Are you a dynamic leader ready to make a real impact in health care? A vacancy has become available for an experienced and dedicated Practice Manager to oversee the daily operations of two well-established specialist clinics based in North Shore and Northern Beaches. This is an exciting opportunity to lead, inspire, and grow a motivated team while ensuring exceptional patient experiences. The Position Lead, motivate, and manage a diverse team of up to 10 staff. Specialist Doctors and Front Line Staff Oversee day-to-day operations, ensuring smooth clinic work flow across two sites. Implement and maintain policies, guidelines, and performance standards. Conduct recruitment, on boarding, training, and performance reviews for admin staff. Monitor and drive KPI performance – ensuring efficiency and accountability. Act as the face of the clinic – building trust with patients and staff alike. Manage complaints, provide feedback, and coach team to increase patient satisfaction and employee engagement. Ensure compliance with clinic systems (experience with Gentu or Genie software highly regarded). Why Join Us? Leadership Impact – You’ll shape and mentor a team of 10–12 admin staff, driving accountability, efficiency, and excellence Variety & Visibility – Work across two clinics on Sydney’s North Shore, with regular presence on Northern Beaches (weekly or fortnightly). Professional Growth – Annual performance reviews, structured KPIs, and opportunities to influence clinic processes and innovation. Supportive Environment – While you’ll take the lead on people and operations, business will provide you a high degree of autonomy to1 focus on running the practice. Key Responsibilities Lead, motivate, and manage a diverse team of up to 10 staff Oversee day-to-day operations, ensuring smooth clinic work flow across two sites. Implement and maintain policies, guidelines, and performance standards. Conduct recruitment, on boarding, training, and performance reviews for admin staff. Monitor and drive KPI performance – ensuring efficiency and accountability. Act as the face of the clinic – building trust with patients and staff alike. Manage complaints, provide feedback, and coach colleagues to become strong contributors. Ensure compliance with clinic systems (experience with Gentu or Genie software highly regarded). About You Proven experience as a Practice Manager (GP or Specialist clinic experience welcomed). Strong people leader with a track record of managing 10+ staff across multiple sites. Confident in motivating teams, resolving conflicts, and driving accountability. Organised, proactive, and visible as a leader – present for your team and patients. Self-motivated with the ability to innovate and improve processes. Comfortable balancing hands-on operational work with strategic leadership. How to Apply Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com

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Human Resources

Senior Recruitment Consultant

Sydney
Competitive

The Benefits: Dynamic desk covering Commercial roles across Healthcare Varied client base Warm accounts to capitalise on Opportunity for sponsorship Collaborative culture Flexible work environment Industry leading technologies Dedicated in-house Marketing & Social Media team Earn additional annual leave (up to 9 weeks leave per year) About Us: HPG is the leading, specialised Healthcare recruitment agency in Australia. Established over 28 years ago, we’re reputed for our long-standing partnerships with our clients and our high calibre service offering. We have teams of Recruiters across multiple locations in Australia, who specialise on their verticals, yet work collaboratively & in tandem across a wide range of key clients, giving you the opportunity to share the resources of our experienced team as a platform for your success. About the opportunity: We are seeking an experienced Recruitment Consultant to join our high performing Sales & Marketing team in Sydney, encompassing both Permanent & Contract roles. Our desks are fast paced, high performing and give awesome insights into the healthcare ecosystem. One day we’re working on a Sales role for hip replacements. The next, we’re working on a Marketing role that’s launching a new Oncology therapy to market. We love what we do and we’re eager for you to join us, so as a team, we enhance our value add capabilities to our clients. About you: Proven Agency recruitment experience Proven ability to build & maintain trusted relationships with clients Proven business development capabilities Degree qualified Collaborative, team player mentality Passion for Science or Healthcare advantageous Curious mindset & displayed learning agility Experience in recruiting temporary/contract roles would be advantageous Superior customer service capabilities How to Apply Click apply or contact Marion Ludeking – Divisional Manager, at mludeking@hpgconnect.com to learn more about this role. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: Executive, Permanent, Contracting/temp, at all levels, across all areas of Healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Clinical Support & Education, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com

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Engineering

Field Service Engineer

Brisbane
$95,000 + super + $23,000 car allowance + bonus

Benefits Based in Brisbane, working remotely in a field based role. Join a high-performing team supporting advanced healthcare technologies Base + super + car allowance + bonus About the Company Our client is a global leader in medical devices, recognised for delivering innovative solutions that improve patient care. About the Opportunity This is a field based role supporting the Brisbane territory. Reporting to the Technical Lead, you will work alongside two other team members in Queensland while collaborating with colleagues nationally. This role is fully field/remote-based with the occasional week-long travel interstate. Duties Install, maintain and service automated medical device systems Provide technical troubleshooting and support to healthcare clients Perform physically demanding installation work, including lifting equipment (with aids/assistance) up to 50–60kg Work in confined/tight spaces as required during installation and maintenance Manage client relationships and deliver a high standard of service in the field Skills, Experience and Requirements Tertiary qualification in Biomedical or Electrical Engineering would be highly advantageous Full A-Class Electrical Licence is mandatory Physically fit and capable of repetitive heavy lifting Comfortable working in small/confined spaces Flexible to travel frequently and stay away from home when required Previous field service experience (ideally within medical devices, healthcare, or other regulated industries) Recently qualified A-Class electricians or motivated TAFE graduates will also be considered Full Australian working rights Full drivers licence and own vehicle Culture You’ll be joining a collaborative, supportive and technically skilled field team. With a strong focus on safety, quality, and teamwork, you’ll enjoy the independence of field service alongside the backing of a global organisation that values its people. How to Apply Click Apply Now and provide an up to date copy of your cv or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.

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Administration and Business Support,Human Resources

HR Administrator

Mascot
$38 - $39 per hour

Benefits Flexible hybrid working: 2 days in-office, 3 days WFH Opportunity to gain HR experience in a global biotech company Immediate start with strong onboarding support Competitive hourly rate with bi-weekly pay About the company This leading biotechnology organisation, located in Sydney’s CBD, is part of a global network at the forefront of medical innovation. Renowned for their work in pharmaceuticals and biotechnology, they are committed to advancing healthcare solutions and providing an inclusive and supportive workplace for their people. About the opportunity As an HR Coordinator, you will provide essential administrative and coordination support across the Human Resources function. This is a hands-on role where you will work closely with HR Business Partners and internal stakeholders to ensure seamless HR processes. From maintaining employee records and preparing employment contracts, to coordinating recruitment and onboarding logistics, you will play a critical part in ensuring smooth HR operations. This 10-week contract is ideal for candidates who have prior HR administration experience and are eager to contribute in a fast-paced, supportive environment. Duties Maintain employee records and HR documentation Prepare contracts, letters, and HR correspondence Coordinate interviews, onboarding, and training logistics Schedule meetings and support HR-related events Build and update PowerPoint decks and reports Provide general HR administration support as required Skills and Experience Previous HR administration or coordination experience Proficiency with Workday system desirable Strong organisational and communication skills Ability to work autonomously and in a team Culture Collaborative, professional, and supportive environment where your contribution is valued. How to Apply Click ‘apply’ or contact Jane Nichols Divisional Manager, Recruitment Specialist at Healthcare Professionals Group on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing For more job opportunities, visit www.hpgconnect.com.

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Engineering

Field Service Engineer

Perth
$95000 - $105000 per annum

Benefits Competitive base salary package Additional on-call compensation for after-hours site visits Clear career progression pathway, with structured training including international exposure Work with a globally recognised leader in medical technology About the Company This organisation is a global leader in medical technology, dedicated to advancing health through innovative products and solutions. With a strong presence in healthcare, they are committed to developing transformative technologies that support patients and providers worldwide. About the Opportunity As a Field Service Engineer, you will be responsible for supporting market-leading automated robotic medication dispensing equipment across Western Australia. You will provide both hardware and software servicing, preventative maintenance, diagnostics, and customer training. This role is pivotal in ensuring the reliability and safety of critical medical devices, directly supporting the healthcare system. With dedicated training and a clear progression path, this is an opportunity to build a long-term career within medical electronics. Duties Provide remote and on-site support for electro-medical equipment, including diagnostics, repairs, and upgrades Conduct preventative maintenance, electrical safety testing, and performance checks Monitor and resolve service desk cases, escalating where required Maintain accurate records of service activities in compliance with standards Provide technical sales support and assist in workflow/system reviews Participate in structured training programs locally and internationally Ensure compliance with Australian Standards and company safety policies Occasional interstate and regional travel as required Skills and Experience Tertiary qualification (Degree or TAFE Level 3/4) in Electrical, Electronics, or Electromechanical field Minimum 2+ years’ experience in servicing electrical/electromechanical equipment – ideally in medical devices, automation, or robotics Strong server knowledge and remote diagnostics experience Restricted electrical license highly desirable Ability to work independently while managing your own WA territory Excellent communication and customer service skills Flexibility to support after-hours and on-call work as rostered Culture You will be joining a small but growing WA team, reporting directly to the WA Team Lead. The business values autonomy, proactive problem-solving, and technical excellence. The organisation invests heavily in professional development, providing structured training and a long-term career pathway, while fostering a supportive, collaborative work environment. How to Apply Click apply or contact Georgia Graham – Senior Recruitment Consultant at +61 488 807 453 or ggraham@hpgconnect.com for a confidential discussion.

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Engineering

Field Service Engineer

Alexandria
$53 - $55 per hour

Benefits Base rate including car allowance Casual role with the potential to go permanent Immediate start, based in Alexandria Training provided on specialist equipment About the Company Our client is a leader in the medical device industry, providing advanced technology solutions to clinics and healthcare providers. Their team is collaborative, hands-on and committed to delivering excellent service across Australia. About the Opportunity An urgent opportunity has become available for a Service Technician to join the NSW team. You’ll be based at the Alexandria warehouse but will also travel across metro NSW (and occasionally interstate) to service and support capital equipment. This role offers the variety of both workshop and field-based work, with the potential to convert to permanent employment. Duties Install, maintain and repair capital equipment / medical devices. Carry out preventative maintenance and calibration Support the warehouse with service tasks and inventory management Troubleshoot technical issues and deliver timely solutions Maintain service records, invoicing and system entries Build strong client relationships with excellent communication Skills and Experience Degree in Biomedical, Electrical, or Mechanical Engineering is essential Experience with Biomedical devices, lasers, optical or equipment requiring calibration highly regarded Strong troubleshooting and technical aptitude Excellent communication and relationship-building skills Valid driver’s licence and own vehicle (car allowance provided) Ability to start immediately and commit to a casual assignment, with potential to go permanent Culture You’ll join a close-knit and supportive service team that values urgency, technical skill and strong client relationships. Training will be provided on specialist equipment, with scope to broaden your skills further. How to Apply Click apply now and provide a copy of your up to date cv or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.

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Warehousing and Logistics

Warehouse Assistant

Macquarie Park
$35 - $38 per hour

Benefits ASAP start with full training Stable hours: Monday to Friday, 8:30am to 5:00–5:30pm Perm opportunity for the right candidate SAP experience valued Friendly, close-knit team with direct support About the Company This organisation operates a small, well-structured warehouse with a focus on compliance, quality, and reliability. Their products are stored in a temperature-controlled environment, and they are known for their consistent operations and long-term vision to grow permanent staff from within. About the Opportunity We are seeking a reliable and physically capable Warehouse Assistant to step into a critical role supporting inbound/outbound operations. This role is replacing an outgoing employee and offers full in-person training by the incumbent. The successful candidate will work closely with the Warehouse Manager and will be shown all daily routines. This role is ideal for someone who enjoys working independently in a regulated warehouse setting. You must be available 5 days per week, and comfortable working in cold environments including fridges (4–8°C), and freezers (-20°C). Duties Pick, pack and dispatch orders using ERP systems Perform receiving and inventory checks Work in cold room and freezer zones with appropriate gear provided Monitor, rotate and organise stock with a high attention to detail Assist with general warehouse upkeep and safety compliance Liaise with warehouse lead for task prioritisation Participate in temperature-sensitive handling procedures Skills and Experience Warehouse or dispatch experience (healthcare or regulated preferred) Comfortable lifting up to 15kg and working in cold environments ERP system experience (SAP highly regarded) Available 5 days per week and happy to stay back when needed Culture Tight-knit team, supportive leadership, and a “roll-up-your-sleeves” culture. You’ll be valued as the key warehouse team member, not just a number. How to Apply Click Apply Now, or for a confidential discussion, contact Babak on 02 8877 8799.

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Customer Service

Customer Service Representative

Macquarie Park
$38 - $40 per hour

Benefits Global diagnostics company 12 Month casual contract $38-40 per hour Macquarie Park 2113 Liaising between multiple internal and external stakeholders About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of two technical customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Ordering replacement or new product orders Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Order fulfillment using SAP Support field personnel Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP and Esker knowledge desirable Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Exposure to consignment stock Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jane Nichols, Divisional manager on 02 8877 8714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.

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HEALTHCARE RECRUITMENT

Australia's largest, most comprehensive healthcare recruitment company.

We source the ideal team member to fill a permanent salaried position within your business to ensure continuity and success.

Our networks include highly specialised professionals for senior management and executive roles. It's this expertise that gives your business the competitive edge.

We source and payroll flexible labour solutions for your periods of peak activity; specialised projects; gaps in your workforce; and when you need staff to hit the ground running.

GROW

YOUR

CAREER

​

HPG will guide you through the job seeking process and ensure you receive the best outcome. Changing your job now is the next step to furthering your career and fast-tracking your goals.

GROW

YOUR

TEAM

​

Our recruitment experts have the best networks and candidates to fill your permanent, executive and contracting needs now. Build your business with us. It's a partnership and it's a long term one!

Adrian McConchie

Davina Ocansey-Gibson

Duncan Grant

Eve Cooke

Francesca Strange

Gemma Staddon

Georgia Graham

Glenn Carter

James Stinson

Jane Nichols

Jenn Bowder

Jo Turner

Jo Williams

Karen Newcombe

Kelly-Ann Pedersen

Laura Longstaff

Louise Casagrande

Maddy Byrnes

Marion Ludeking

Michelle Vermaak

Natalia Fiocca

Owen Smith

Rachele Sinclair

Rohan Lallbeeharry

Sandra Louey

Sarisha Thakkar

Sharon Farrell

Tom Mazzotta

Our culture at HPG is to acquire and share knowledge, so that others succeed and contribute to improved outcomes for everyone.

Connectivity is at the core of success. We connect with everyone, all the time - our colleagues, our candidates and our clients, and share plans, ideas and aspirations.

We value trust in all our relationships, embracing different working styles; cultures; and ways of thinking. Trust is vital as we all work towards the common goal of ‘Enhancing Lives’.

Customer Service Representative

Territory Manager

Cardiac Sonographer

Financial Analyst

Practice Manager

Senior Recruitment Consultant

Field Service Engineer

HR Administrator

Field Service Engineer

Field Service Engineer

Warehouse Assistant

Customer Service Representative

OR WORK WITH US! JOIN OUR TEAM OF EXPERTS

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