Benefits
• Launch your career in healthcare with real opportunities to grow and take on new challenges
• Learn from experienced mentors who will support you every step of the way
• Work in a fun and collaborative team where your ideas are valued from day one
• Enjoy working in Macquarie Park location plus the flexibility to work from home a few days a week

About the company
This organisation is a well established leader in the healthcare sector with operations spanning multiple countries. It is known for delivering innovative solutions that support medical discovery diagnostics and patient care. The company partners with a wide range of healthcare providers to address important health needs and is recognised locally for its commitment to quality and service excellence.

About the opportunity
This is an excellent opportunity for a recent graduate to start their career in a healthcare customer service role with clear pathways into supply chain commercial and technical functions. Reporting to the Customer Support Manager ANZ you will join a high performing customer service team acting as the primary contact for internal and external customers. You will handle customer requests process orders manage returns and support sales and marketing teams. Your work will contribute directly to ensuring the timely delivery of important healthcare products to hospitals clinics and laboratories.

Duties
• Respond to customer enquiries on products pricing stock availability and shipment tracking
• Accurately process customer orders samples and returns
• Manage and resolve customer claims credits and complaints in a timely manner
• Collaborate with sales marketing warehouse and supply chain teams to ensure smooth order fulfilment
• Use CRM and ERP systems to manage customer cases and maintain accurate records
• Participate in training and team meetings sharing relevant customer insights
• Monitor and meet key performance indicators for order accuracy and service quality

Skills and experience
• Recent graduate with a degree in biomedical science commerce marketing supply chain or a related field connected to healthcare products
• Strong interpersonal and communication skills
• High attention to detail and accuracy
• Proficient in digital tools and adaptable to new systems

Culture
A collaborative inclusive and quality focused environment where integrity accountability and continuous improvement are valued and rewarded

How to apply
Click apply or contact Jane Nichols Divisional Manager on 02 8877 8714 for a confidential discussion

About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions executive permanent contracting temp at all levels across all areas of healthcare including
• Medical Affairs and Life Sciences Recruitment Clinical Research Market Access Medical Affairs Pharmacovigilance Quality Data Management Regulatory Affairs Scientific
• Commercial Recruitment Marketing Sales Analytics Government and External Affairs
• Business Operations and Infrastructure Recruitment Administration Customer Service Engineering Finance Human Resources IT L and D Legal Manufacturing Operations Supply Chain Warehouse
• Clinical Care Recruitment Allied Health Aged Care General Practice Medical Imaging Medical Management Medical Specialties Nursing
For more job opportunities visit www.hpgconnect.com