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Technical Support Co-ordinator

Job description

If you’re an organised, people-focused administrator who enjoys keeping things running smoothly — this is a chance to be the central link in a busy technical service team supporting hospitals and healthcare facilities across WA.

Join a business with purpose — where your coordination, attention to detail, and customer care help keep essential equipment safe, reliable, and ready for use.
 
About the Role
You’ll play a key part in ensuring every service job — from routine maintenance to urgent repairs — runs on time and to standard.  Your day will include:
  • Scheduling and coordinating field service technicians across planned and reactive jobs
  • Logging service requests, raising work orders, and updating job progress
  • Managing spare part orders, quotes, and invoices using ERP systems (SAP highly regarded)
  • Acting as the first point of contact for client queries and updates
  • Following up on completed work to confirm satisfaction and close the loop
  • Supporting reporting, compliance, and audit documentation
 
About You
You’ll thrive in this role if you’re:
  • Experienced in administration, scheduling, or service coordination (ideally within technical, facilities, or healthcare services)
  • Confident with Microsoft Office and ERP systems (SAP experience a plus)
  • Highly organised, detail-focused, and calm under pressure
  • A strong communicator who builds rapport easily with technicians, customers, and internal teams
  • Someone who takes pride in doing things right the first time
 
What’s in It for You
  • Work with a supportive and collaborative team
  • Modern, friendly work environment with purpose
  • Be part of a team that keeps critical healthcare services running safely and efficiently
 
If you enjoy variety, people interaction, and a sense of purpose — this role will tick all the boxes.

Apply today and take the next step in your coordination career within the growing healthcare services industry.  Click apply or contact Jo Turner 0488 807 377 for further information.