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Service Coordination

Job description

Pharmaceutical & Medical Professionals, a Healthcare Professionals Group business is currently recruiting for Service Coordinator

About the company
A great opportunity presents for a tenacious hard working Service Coordinator to join a medical device company.
You will be joining an global medical device company, situated in Macquarie Park. An innovative and forwarded thinking approach to medical equipment to enhance the healthcare and life science sector.

About the opportunity
In your new customer service role you will report directly to the Technical Service Manager. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be apart of a friendly and vibrant team, which strives on building relationships both internally and externally.

Responsibilities
Your daily duties would include:
• Frontline Service
• Log service calls, for maintenance, breakdown and servicing
• Dispatching service engineers in response to customer calls/emails based on urgency and level of coverage.
• Process orders for spare parts

Skills and Experience
• At least three years in a similar role in the Pharmaceutical and Medical industry/ FMCG/ food industry
• Scheduling experience is essential
• ERP exposure to SAP, QAD is desirable
• Strong communications skills and attention to detail
• Computer literate with experience with Internal processing systems


Why this opportunity is right for you
• Competitive Salary
• Annual well being day, discounted gym membership and health insurance
• Training and development provided
• Great working environment culture
• On site parking available

How to Apply
Click apply or contact Jane Nichols, Divisional Manager on 02 8877 8714 for a confidential discussion.

About us
Pharmaceutical & Medical Professionals, a Healthcare Professionals Group business. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical or medical related job opportunities visit www.pmpconnect.com. For other healthcare related job opportunities visit www.hpgconnect.com