The Opportunity
An established, highly regulated manufacturing organisation is seeking a Senior Operational Services Associate to support critical manufacturing operations within a complex production environment. This role plays a key part in deviation management, change management, and cross-functional collaboration, helping ensure manufacturing activities remain compliant, efficient, and continuously improving.
You’ll work closely with Manufacturing, Quality, and Technical teams, acting as a subject matter expert across investigations, CAPAs, and GxP change initiatives.

Key Responsibilities

• Lead and manage deviation investigations across manufacturing operations
• Facilitate root cause analysis and drive investigations through to closure
• Develop, manage, and track CAPAs, ensuring timely completion
• Partner with Quality and Manufacturing teams to assess risk and impact
• Coordinate and lead GxP change management activities
• Support cross-functional projects and operational improvements
• Monitor investigation and change metrics, escalating risks where required
• Maintain strong documentation standards in line with regulatory requirements

About You
You’ll be a confident operator in regulated manufacturing environments, comfortable working across multiple stakeholders and priorities.

You will bring:

• A tertiary qualification in Science or Engineering
• 5–10 years’ experience in pharmaceutical, biotechnology, or biological manufacturing
• Experience in deviation investigations, CAPA management, and change management
• Strong understanding of GxP environments
• Solid communication and stakeholder engagement skills
• The ability to manage timelines, priorities, and competing demands

Why Apply?

• Join a well-established, values-driven organisation
• Work in a highly technical, regulated environment with real impact
• Be part of a collaborative team supporting critical manufacturing outcomes

How to Apply
If you’re looking to step into a senior operational role within regulated manufacturing, we’d love to hear from you.

Please contact Jo Turner, Divisional Manager on 0488 807 377 for a confidential discussion or APPLY NOW