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Quality assurance associate

Job description

Benefits
• Flexible 2–3 day part-time contract with hybrid working
• Genuine work-life balance working with a collaborative team
• Opportunity to expand QA experience within a global organisation
 
About the company
This is a global healthcare organisation with a long-standing presence in Australia and a strong commitment to product quality and patient safety. The Sydney-based Quality team supports operations across APAC and is known for its collaborative environment.
 
About the opportunity
This is a part-time Quality Assurance Specialist position. The role supports the local QA function with a focus on customer complaints handling and quality assurance activities. You’ll work closely with the QA Head, collaborating across a lean but experienced team. The position ensures ongoing compliance, timely complaint resolution, and seamless work flow across local and global quality systems.
 
Duties
  • Coordinate the customer complaints process, counterfeits, and product tampering investigations
  • Manage complaint samples and shipments for analysis
  • Support local temperature excursion assessments
  • Assist with general QA activities and compliance reporting
  • Liaise with local and global quality teams to meet investigation timelines
 
Skills and Experience
  • Degree in Life Sciences or related field
  • QA or complaints handling experience
  • Strong communication and collaboration skills
  • Sound understanding of GMP/GDP or quality systems
 
Culture
Collaborative, flexible, and inclusive. A close-knit QA team that values trust, accountability, and balance.
 
How to Apply
Click apply, or contact Gemma Staddon, Specialist Manager on 02 8877 8776 for a confidential discussion.
 
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
  • Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific
  • Commercial Recruitment – Marketing, Sales, Analytics, Government and External Affairs
  • Business Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse
  • Clinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing
For more job opportunities, visit www.hpgconnect.com.