Back to jobs

Practice Manager

Job description

Benefits  
  • A leadership role with real influence in shaping the success of two thriving clinics.
  • The chance to work in a specialist medical setting with a professional, dedicated team.
  • Ongoing opportunities for growth and contribution to clinic innovation.
  • Competitive remuneration based on experience
  • Contract with a view to Permanent  
Practice Manager – Specialist Clinics (To support North Shore & Northern Beaches) Are you a dynamic leader ready to make a real impact in health care?
A vacancy has become available for an experienced and dedicated Practice Manager to oversee the daily operations of two well-established specialist clinics based in North Shore and Northern Beaches.   This is an exciting opportunity to lead, inspire, and grow a motivated team while ensuring exceptional patient experiences.

The Position  
  • Lead, motivate, and manage a diverse team of up to 10 staff. Specialist Doctors and Front Line Staff  
  • Oversee day-to-day operations, ensuring smooth clinic work flow across two sites.
  • Implement and maintain policies, guidelines, and performance standards.
  • Conduct recruitment, on boarding, training, and performance reviews for admin staff.
  • Monitor and drive KPI performance – ensuring efficiency and accountability.
  • Act as the face of the clinic – building trust with patients and staff alike.
  • Manage complaints, provide feedback, and coach team to increase patient satisfaction and employee engagement.
  • Ensure compliance with clinic systems (experience with Gentu or Genie software highly regarded).
Why Join Us?
  • Leadership Impact – You’ll shape and mentor a team of 10–12 admin staff, driving accountability, efficiency, and excellence 
  • Variety & Visibility – Work across two clinics on Sydney’s North Shore, with regular presence on Northern Beaches  (weekly or fortnightly).
  • Professional Growth – Annual performance reviews, structured KPIs, and opportunities to influence clinic processes and innovation.
  • Supportive Environment – While you’ll take the lead on people and operations, business will provide you a high degree of autonomy to1 focus on running the practice.
Key Responsibilities
  • Lead, motivate, and manage a diverse team of up to 10 staff  
  • Oversee day-to-day operations, ensuring smooth clinic work flow across two sites.
  • Implement and maintain policies, guidelines, and performance standards.
  • Conduct recruitment, on boarding, training, and performance reviews for admin staff.
  • Monitor and drive KPI performance – ensuring efficiency and accountability.
  • Act as the face of the clinic – building trust with patients and staff alike.
  • Manage complaints, provide feedback, and coach colleagues to become strong contributors.
  • Ensure compliance with clinic systems (experience with Gentu or Genie software highly regarded).
About You
  • Proven experience as a Practice Manager (GP or Specialist clinic experience welcomed).
  • Strong people leader with a track record of managing 10+ staff across multiple sites.
  • Confident in motivating teams, resolving conflicts, and driving accountability.
  • Organised, proactive, and visible as a leader – present for your team and patients.
  • Self-motivated with the ability to innovate and improve processes.
  • Comfortable balancing hands-on operational work with strategic leadership.
How to Apply

Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com