Patient Services / Medical Administration
- Brookvale
- Salary:$60000 - $75000 per annum
- Salary$60000 - $75000 per annum
- LocationBrookvale
- Job type Full Time
- DisciplineAdministration and Business Support
- ReferenceBH-43329
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Patient Services / Medical Administration
Job description
Benefits
This Medical Specialist Group delivers high-end, personalised service in a modern, design-conscious environment. Every detail – from the clinic aesthetics to our patient interactions – reflects their commitment to excellence. The practice is known for achieving outstanding outcomes and creating an experience that’s warm, efficient, and memorable.
About the Role
This clinic is looking for a Patient Services Professional to be the welcoming face of the practice – the first impression every patient remembers.
This role is ideal for someone who thrives on precision, service excellence, and creating calm order in a dynamic environment.
Key Responsibilities include:
You take pride in efficiency, presentation, and patient comfort.
You’ll bring:
- Be part of a practice celebrated for excellence and modern patient experience
- Work alongside talented specialists who value teamwork and mutual respect
- Build skills in a high-performing, brand-driven medical environment
- Enjoy stability, professional development, and recognition for outstanding work
- Immediate start
This Medical Specialist Group delivers high-end, personalised service in a modern, design-conscious environment. Every detail – from the clinic aesthetics to our patient interactions – reflects their commitment to excellence. The practice is known for achieving outstanding outcomes and creating an experience that’s warm, efficient, and memorable.
About the Role
This clinic is looking for a Patient Services Professional to be the welcoming face of the practice – the first impression every patient remembers.
This role is ideal for someone who thrives on precision, service excellence, and creating calm order in a dynamic environment.
Key Responsibilities include:
- Deliver intuitive, compassionate front-of-house service – every patient, every day
- Manage patient bookings and clinical administration using Gentu
- Prepare consultation rooms and ensure reception areas reflect brand standards
- Support patient billing, Medicare claims, and daily reconciliations
- Liaise confidently with referring specialists, hospitals, and patients
- Maintain immaculate presentation and attention to detail
You take pride in efficiency, presentation, and patient comfort.
You’ll bring:
- Experience in medical reception or administration (specialist or GP clinic advantageous)
- Outstanding communication and interpersonal skills
- High accuracy in data entry and billing systems (experience with Gentu desirable)
- Professional presentation aligned with a premium healthcare environment
- Emotional intelligence – able to reassure anxious patients with empathy and care
- Reliability, integrity, and a genuine passion for patient service
- Be part of a practice celebrated for excellence and modern patient experience
- Work alongside talented specialists who value teamwork and mutual respect
- Build skills in a high-performing, brand-driven medical environment
- Enjoy stability, professional development, and recognition for outstanding work