Benefits
• A great opportunity for professional growth and development
• Work with a high performing global company
• Collaborative environment fostering teamwork and innovation
 
About the company
This organisation has a strong global presence and is recognised for its commitment to quality, scientific excellence, and patient outcomes.
 
About the opportunity
This 12-month contract offers the chance to step into a key role that blends Medical Information, Governance, and Compliance. You’ll support the performance and quality of the medical information service, oversee critical SOP processes, and partner closely with the broader Medical Affairs team. It’s a hands-on, fast-moving role with plenty of variety and visibility.
 
Duties
• Oversee day to day vendor management of the medical information service, including onboarding, training oversight, and process alignment
• Act as a superuser for the enquiry management system, supporting reporting, escalation, and updates
• Monitor, triage, and support management of medical enquiries, ensuring strong compliance with AE and product complaint processes
• Lead and maintain Medical Information SOPs and Work Instructions, ensuring alignment with regulatory and safety requirements
• Provide monthly product complaint reconciliation with safety teams
• Prepare reports, presentations, and support ongoing Medical Information projects
• Coordinate updates and management of Medical Affairs SOPs and support the team as a subject matter expert
• Prepare monthly compliance reports and manage training assignments and content
 
Skills and Experience
• Degree in a scientific or healthcare discipline preferred
• Experience in Medical Information or Medical Governance ideal but not essential
• Strong understanding of medical and business principles within a medical affairs environment
• Excellent communication, organisational and prioritisation skills
• High attention to detail with strong computer literacy
• Comfortable working across multiple stakeholders and processes
 
Culture
You will join a collaborative, friendly and forward thinking medical team that values accuracy, accountability, and continuous improvement. The environment encourages innovation and supports people who take initiative and want to grow.
 
How to Apply
Ready to take the next step? Click apply or contact Gemma Staddon on gstaddon@hpgconnect.com for a confidential discussion.
 
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare including Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
• Medical Affairs and Life Sciences Recruitment including Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs and Scientific
• Commercial Recruitment including Marketing, Sales, Analytics, Government and External Affairs
• Business Operations and Infrastructure Recruitment including Administration, Customer Service, Engineering, Finance, HR, IT, L&D, Legal, Manufacturing, Operations, Supply Chain and Warehouse
• Clinical Care Recruitment including Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties and Nursing