Benefits 

• Patient Service Officer / Full time Medical Administrator 
• Autonomous Role 
• Specialist Medical Practice 
• Monday to Friday on business hours  
• Full time 
• Scope to learn and grow  

This non corporate, personalised specialist medical centre has a position available for an experienced patient service officer.  
The practice has developed a standout reputation and the person who fills this role will be a cornerstone in providing the level of service that the clinic is proud of.

PURPOSE AND GOAL OF POSITION

• This position has been created to be the face of this specialist private practice.

The role exists to provide:

•  Efficient and effective front line administrative and reception support to the Clinic.
•  Exceptional, caring and intuitive customer service to patients, internal and external stakeholders

This position will also have the following responsibilities and expectations:

• Navigate through the booking system, using Genie Software 
•  To be part of a holistic cardiology team and play an important role in the delivery of excellent
• patient care
• To build and maintain professional and supportive relationships with patients and internal and external stakeholders
• To ensure all points of contact with the practice are conducted to the high standard
• To ensure the office space and consulting rooms are cleaned and maintained to branding standards
• Ensure patients feel guided and informed regarding any of the administrative components of their journey
• Process billings 
• Confirm bookings 
• Answer phone calls 
• Liaise with referring doctors 

How to Apply  

Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com