Patient Service Officer / Full time Medical Administrator
Specialist Medical Practice
Monday to Friday on business hours
Scope to learn and grow
This non corporate, personalised specialist medical centre has a position available for an experienced patient service officer. The practice has developed a standout reputation and the person who fills this role will be a cornerstone in providing the level of service that the clinic is proud of.
PURPOSE AND GOAL OF POSITION
This position has been created to be the face of this specialist private practice.
The role exists to provide:
Efficient and effective front line administrative and reception support to the Clinic.
Exceptional, caring and intuitive customer service to patients, internal and external stakeholders
This position will also have the following responsibilities and expectations:
Navigate through the booking system, using Genie Software
To be part of a holistic cardiology team and play an important role in the delivery of excellent
To build and maintain professional and supportive relationships with patients and internal and external stakeholders
To ensure all points of contact with the practice are conducted to the high standard
To ensure the office space and consulting rooms are cleaned and maintained to branding standards
Ensure patients feel guided and informed regarding any of the administrative components of their journey
Answer phone calls
Liaise with referring doctors
How to Apply
Please contact Sandra Louey on 0403039232 or email firstname.lastname@example.org
BenefitsTuesday, Wednesday and Friday - potentially ongoing arrangement Sydney Inner West On site parking available Work with two at the front desk and on occasions, stand alone at front desk Love your job, feel respected and valued Business hours with clinic open, Monday to Friday The Practice
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