Back to jobs

Field Service Engineer

Job description

Benefits

  • Work with a leader in their industry.
  • Training provided on all equipment.
  • Work from home.

About the company

A leader within their industry, offering a wide range of treatment solutions. Driven to provide high-level customer service and medical devices that are innovative and world-class.

About the opportunity

In this role, you will be responsible for the maintenance and service of medical devices at customer sites throughout New South Wales.

Duties

  • Co-ordinate & conduct installations.
  • Equipment maintenance, repair and breakdown support at customer sites throughout NSW.
  • Perform service and contract service maintenance of all customer equipment on site.
  • Train customers on new equipment.
  • Customer liaison to meet agreed service levels and response time frames.
  • Build strong business relationships externally and internally.
  • Provision of product quality feedback from field to management.
  • Manage and ordering of spare-parts.

Skills and Experience

  • Qualification in Biomedical Engineering or related field is essential.
  • Experience working in a field service role is essential.
  • Experience servicing medical equipment or laser equipment is ideal.
  • Strong learning agility with the ability to pick up in new service skills and technical products quickly.
  • Strong problem solving and troubleshooting skills
  • Customer service focused with the ability to build respectful and trusting business relationships.
  • Ability to organise and prioritise workload in order to meet deadlines.
  • Works with a sense of urgency.
  • Excellent communication skills both verbal and written.
  • A current driver's license and own vehicle is essential.

Culture

Supportive, family-like culture, offering training, stability and flexibility.

How to Apply

Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.