Field Service Engineer

Benefits

• Work with a leader in their industry.
• Training provided on all equipment.
• Work from home.

About the company

A leader within their industry, offering a wide range of treatment solutions. Driven to provide high-level customer service and medical devices that are innovative and world-class.

About the opportunity

In this role, you will be responsible for the maintenance and service of medical devices at customer sites throughout New South Wales.

Duties

• Co-ordinate & conduct installations.
• Equipment maintenance, repair and breakdown support at customer sites throughout NSW.
• Perform service and contract service maintenance of all customer equipment on site.
• Train customers on new equipment.
• Customer liaison to meet agreed service levels and response time frames.
• Build strong business relationships externally and internally.
• Provision of product quality feedback from field to management.
• Manage and ordering of spare-parts.

Skills and Experience

• Qualification in Biomedical Engineering or related field is essential.
• Experience working in a field service role is essential.
• Experience servicing medical equipment or laser equipment is ideal.
• Strong learning agility with the ability to pick up in new service skills and technical products quickly.
• Strong problem solving and troubleshooting skills
• Customer service focused with the ability to build respectful and trusting business relationships.
• Ability to organise and prioritise workload in order to meet deadlines.
• Works with a sense of urgency.
• Excellent communication skills both verbal and written.
• A current driver's license and own vehicle is essential.

Culture

Supportive, family-like culture, offering training, stability and flexibility.

How to Apply

Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.