Customer Services and Inventory Manager

Benefits:

• Good company culture, with a stable and supportive team. 
• Located in Lane Cove with parking available on site.
• Competitive base + bonus. 

About the Company:

Our client is a global leader within the biotech industry. They are an innovative organisation who strive to provide products that result in better patient care. 


About the Opportunity:

As the Customer Services and Inventory Manager, you will lead daily operations, ensuring efficient customer order processing, maintaining optimal stock levels, and coordinating distribution activities. This role is pivotal in delivering high standards of service and ensuring compliance with regulatory standards.


Duties:

• Ensure cost-effective operations
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Compile and analyse reports
• Lead, engage, and motivate the team
• Maintain positive interdepartmental relationships
• Implement company’s order processing guidelines
• Monitor inventory levels and logistics costs
• Ensure compliance with regulatory requirements
• Review and enhance workflow processes
• Handle ad hoc duties and projects

Skills and Experience:

• Tertiary qualifications in supply chain, medical science or business
• Minimum 5 years operational management experience, including inventory and customer service. 
• Experience working within the pharmaceutical, medical device or healthcare industry is required. 
• Strong interpersonal and influencing skills
• Demonstrated project management experience
• Team management experience. 
• Analytical with experience using ERP systems. 
• Strong knowledge of quality and regulations within the healthcare industry. 
• Excellent problem solving and customer-centric. 

Culture:

Dynamic and inclusive work environment fostering innovation and collaboration.


How to Apply:

Click 'Apply' or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.