Customer Service Representative
- St Leonards
- Salary:$70000 - $73000 per annum
- Salary$70000 - $73000 per annum
- LocationSt Leonards
- Job type Contract
- DisciplineCustomer Service
- ReferenceBH-43543
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Customer Service Representative
Job description
Benefits
The Company
Wrok with a global medical device business specializing in category breaking orthodontic solutions, leveraging digital technology to deliver customized, discreet dental treatments. It operates primarily through partnerships with orthodontists and dentists, targeting both adults and teens seeking aesthetic dental corrections.
The Role
Join a well supported and established customer service team and play a key role in supporting both customers and the sales function within a well renowned Dental company. This is a 12 month fixed term contract with the potential to extend.
Duties
Skills & Experience
How to Apply
Kelly-Ann Pedersen, Senior Recruitment Consultant will be addressing your application.
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;
- Work with a global, well renowned dental leader
- Agile and inclusive work culture
- 5 days In office, St Leonards location
The Company
Wrok with a global medical device business specializing in category breaking orthodontic solutions, leveraging digital technology to deliver customized, discreet dental treatments. It operates primarily through partnerships with orthodontists and dentists, targeting both adults and teens seeking aesthetic dental corrections.
The Role
Join a well supported and established customer service team and play a key role in supporting both customers and the sales function within a well renowned Dental company. This is a 12 month fixed term contract with the potential to extend.
Duties
- Manage custoemr enquiries via phone, email and chat
- Processing orders in SAP & Salesforce
- Order confirmations and input of promotions to align with monthly deals in Salesforce
- Collaboration with Sales, Logistics, and Operations.
Skills & Experience
- Systems aptitude – comfortable with SAP, Salesforce, Teams, phone and web-based platforms, but not necessary
- Detail-focused – accuracy is key across orders, documentation, and follow-up
- Data Entry - great data entry experience with an eye for accuracy and efficiency.
How to Apply
Kelly-Ann Pedersen, Senior Recruitment Consultant will be addressing your application.
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;
- Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs
- Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
- Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing