Benefits:

• Kickstart your career in healthcare and medical devices
• Comprehensive training with long-term career growth opportunities
• Work with a well-established Australian organisation making a real difference in people’s lives
   

About the Company:
A trusted supplier of high-quality equipment that enhances assisted living, supporting hospitals, aged care facilities, and community healthcare providers. This organisation is committed to delivering exceptional service and innovative solutions. With new leadership in place, there’s been increased investment in technology, expansion across the market, and strong job security for the future.
 
About the Opportunity:
This is an exciting role for someone early in their career who wants to build strong foundations in healthcare operations. You’ll work closely with hospitals and sales representatives to ensure surgical devices are delivered, tracked, and managed seamlessly. From order processing to returns and investigations, you’ll gain valuable exposure to the medical device industry while being fully supported with training and development.

 
Key Responsibilities:

• Act as the first point of contact for hospitals and sales representatives regarding surgical devices
• Manage orders, quotes, and purchase orders with accuracy and attention to deadlines
• Track and reconcile consignment stock used in hospitals
• Process product returns and credits, investigating discrepancies as needed
• Communicate with customers & Sales reps regarding backorders, pricing discrepancies, and general enquiries.
• Collaborate with logistics, warehouse, and supply chain teams to ensure smooth delivery of surgical devices
• Maintain accurate records in SAP and Salesforce (training provided)

 
Skills and Experience:

• Customer Service experience within medical devices, consumer goods or a call centre
• Order Processing experience in SAP
• Strong communication skills (written and verbal)
• Excellent attention to detail and accuracy when processing information
• Organised and able to prioritise tasks in a fast-paced environment
• Positive, proactive attitude with a strong willingness to learn
• Exposure to SAP or Salesforce is beneficial but not essential – training provided

 
How to Apply:
Click apply or contact Senior Recruitment Consultant Kelly-Ann Pedersen on kapedersen@hpgconnect.com for a confidential discussion.
 
About Healthcare Professionals Group
 
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
 

•  Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;

• Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs
•  Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
•  Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing