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Customer Service Representative

Job description

Benefits
  • Urgent start due to influx of orders after winning Government Tender
  • Training and development provided
  • A positive, high energy working environment
  • 4 week temporary position, urgently hiring.
  • 8AM -  4PM Monday - Friday
  • Located in North Ryde, proximate to Metro
 
About the company
 
A global medical device company, manufacturing and supplying hearing devices.  A market leader who directly
A market leader impacting patients' lives. Located in the centre of Macquarie Park, a patient outcome focused offers growth and development and a positive culture. 
 
 
About the opportunity
 
In your assignment, you will be reporting to the Custoemr Service Manager and supporting the Customer Service team. You will be working in a fast paced environment, where your responsibilities include receiving and sorting mail, inputting custoemr data, processing orders and liaising with Service & Repair.
 
 
Duties
  • Receiving and sorting of mail
  • Inputting data including serial numbers and batch codes into the system, liaising with Service & Repair
  • Processing orders from EDI into ERP system
  • Sending and receiving emails if necessary
 
 
 Skills and Experience
  • Computer literate with experience with Internal processing systems
  • Strong communications skills and high attention to detail
  • Order processing experience
 
Culture
Customer Service team is the engine room of the organisation, led by a supportive and enthusiastic manager, this has created a positive and supportive environment. Your ability to influence continuous improvement  is welcomed. The organisation is proud to be impacting patients' lives through the power of sound.
 
How to Apply
Click apply or contact Kelly-Ann Pedersen, Senior Recruitment Consultant,  kapedersen@hpgconnect.com or 02 8877 8772 for a confidential discussion.