Benefits 

• Located in Sydney CBD 2000
• Ongoing temporary assignment within a great organisation
• $32 - $34 per hour + Super

 
About the company 
An Australian non for profit within the EAP industry for the past 30 years. Providing well-being support to businesses and their employees spanning a diverse range of industries.
 

About the opportunity 
Join a well set up customer service team providing care and support to Customers across ANZ. Working in afast paced environment, you will be liaising with customers via phone, email and live chat to support their access to wellbeing services. 
 
Duties  

• Provide a high level of Customer Service to customers via phone, email, and live chat
• Ensure complaints are resolved quickly and expertly, and escalated when required  
• Maintaining relationships with customers whilst scheduling in appointments for allied health support

 
Skills and Experience 

• Experience in Customer Service in a contact centre environment
•  Ability to thrive in a fast paced environment
• Excellent verbal communication skills dealing with a diverse customer base
• Ability to build rapport quickly over the phone
• Strong attention to detail and multi-tasking ability  
• Excel experience desirable 
• Experience in a call environment 
• Good communication skills 
• Ability to problem solve

 
Culture 
As a leader inthe EAP industry, our client is passionate about mental health, diversity, and creating safer, healthier workplaces for all.
 
How to Apply 
Click apply or contact Kelly-Ann Turner,  Senior Recruitment Consultant on 02 8877 8772 for a confidential discussion. 
 
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
 
     Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;
·  Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs;
·  Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;
· Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.