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Job details

Location
Lane Cove
Salary
$70,000 + Super + Bonus
Job Type
Full Time
Ref
BH-40847-1
Contact
Jenn Bowder
Contact email
Email Jenn
Contact phone
+61 2 88778702
Posted
about 2 months ago

Job details

Location
Lane Cove
Salary
$70,000 + Super + Bonus
Job Type
Full Time
Ref
BH-40847-1
Contact
Jenn Bowder
Contact email
Email Jenn
Contact phone
+61 2 88778702
Posted
about 2 months ago
Benefits 
  • Be a part of a global medical device organisation  
  • Permanent role opportunity located in the heart of Lane Cove 
  • $70,000 + super + bonus 
  • Parking on-site 
  • Employee rewards program 
  • WFH one day per week after probation 
About the company 
Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world. 
 
About the opportunity 
Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career. 
 
Duties  
  • Provide a high level of Customer Service  
  • Order fulfillment  
  • Managing customer expectations and investigation of orders  
  • Support field personnel  
  • Manage consignment stock 
  • Ensure complaints are resolved quickly and expertly, and escalated when required  
  • Manage state based accounts 
  • Answer high volume emails  
Skills and Experience 
  • Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation  
  • Strong attention to detail and multi-tasking ability  
  • High attention to detail 
  • Experience providing technical knowledge 
  • High level of communication skills, both written and verbal 
Culture 
A company with a global presence with a warm and close-knit supportive team environment.  
 
How to Apply 
Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion. 
 
About us 
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

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