Permanent role opportunity located in the heart of Lane Cove
$70,000 + super + bonus
Employee rewards program
WFH one day per week after probation
About the company Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.
About the opportunity Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.
Provide a high level of Customer Service
Managing customer expectations and investigation of orders
Support field personnel
Manage consignment stock
Ensure complaints are resolved quickly and expertly, and escalated when required
Manage state based accounts
Answer high volume emails
Skills and Experience
Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation
Strong attention to detail and multi-tasking ability
High attention to detail
Experience providing technical knowledge
High level of communication skills, both written and verbal
Culture A company with a global presence with a warm and close-knit supportive team environment.
How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion.
About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com
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