facebook

Job details

Location
Sydney
Salary
$40 - $50 per hour, Benefits: + Super
Job Type
Temporary
Ref
BH-40419
Contact
Kelly-Ann Kelly-Ann Turner
Contact email
Email Kelly-Ann
Contact phone
+612 8877 8772
Posted
26 days ago

Job details

Location
Sydney
Salary
$40 - $50 per hour, Benefits: + Super
Job Type
Temporary
Ref
BH-40419
Contact
Kelly-Ann Kelly-Ann Turner
Contact email
Email Kelly-Ann
Contact phone
+612 8877 8772
Posted
26 days ago
Benefits  
  • Office is located in Belrose 2085
  • 1 year full time contract
  • $40 - $50 per hour + Super
  • WFH hybrid offered once fully trained.

 
 
About the company 
 A materials science company focused on improving lives through discovery, product innovation and rewarding careers. Providing loan kits and consumables for the healthcare sector, this company has a well renowned reputation for quality and growth. 


About the opportunity 
A maternity leave cover for a 12 month contract, you will be joining a highly collaborative small team of 4 Customer Service Representatives servicing public and private hospitals Australia wide. Processing orders for products and loan kits, the ideal candidate is adept with the Australian healthcare system, understanding the urgency of patient on table scenarios that do arise.
 
Duties 
  • Support the order to cash process effectively, through exceptional customer service, including administering order fulfilment using an ERP system and supporting case and consignment field inventory requirements ie inventory fulfilment, logistics, returns and stock dispositions.
  • Provide support and fulfill internal and external customer’s queries via phone, email and systems including eCommerce platforms, ERP, CRM, event management systems.
  • Understand, track, trace and investigate loan kits.
  • Serve as a liaison to enable effective sales interactions between the internal & external customer.
  • Represent the company in a professional manner with each customer interaction.
  • Identify opportunities proactively for business process improvements resulting in better efficiency and enhanced quality of our services.
  • Perform additional ad hoc activities as deemed necessary to support the business.
  • Execute effectively in high pressure situations.
  • Comprehend, recall, and explain complex transactional information to customers.

 
 
Skills and Experience 
  • Customer service experience in the Medical Device or Pharmaceutical industry preferred.
  • Oracle experience highly desired.
  • Excellent verbal and written communication skills with internal and external stakeholders.
  • High attention to detail.
  • Excellent problem solving capabilities.

 
Culture 
The team is engaging and hard working - fantastic team and organisation to be a part of.  Working 5 days in the office, the team has developed a fun yet hard working atmosphere.
 
How to Apply 
Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion. 
 
About us 
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com 

Similar jobs

19 days ago

Customer Service

Customer Service Representative

  • Toongabbie
  • $70000 - $75000 per annum, Benefits: Plus Super

Benefits Leading Pharmaceutical organisation with a large global presence Recognised as an award-winning employer of choice Large campus with on-site gym, cafe, and parking Employee recognition program Supportive team, ongoing training, and development Potential to go permanent after 12 month contract$70,000- $75...

12 days ago

Customer Service

Customer Service Representative

  • Sydney
  • $60000 - $65000 per annum

BenefitsOpportunities for career advancementWork-life balance, flexibility around WFHOnsite parkingClose-knit and supportive cultureAbout the CompanyOur client is a well-established company with a strong national presence in healthcare specialising in the distribution of medical products to hospitals and clin...

21 days ago

Customer Service

Customer Service Representative

  • Auckland
  • $65,000 - $70,000 NZD

BenefitsGlobal medical device companyPermanent positionWork from home majority of the timeGreat benefits including bonusExcellent training and deveopment opportunities  About the company A well-established global medical device company with a passion for providing innovative solutions to customer...

2 months ago

Customer Service

Customer Service Representative

  • Belrose
  • $45000 - $48000 per annum, Benefits: 10% Bonus

Benefits Global medical device companyPart-Time, Permanent Role - 3 days per week - 7am -1.45pm$75,000-$80,000+super (based on a full time basis)Liaising between multiple internal and external stakeholdersParking on-siteHybrid working model - Office located in Belrose 2085  About the company...

18 days ago

Customer Service

Customer Service Representative

  • Sydney
  • $75,000 + Super

Benefits Global diagnostics company 10-Month maternity leave cover Annual leave & sick pay benefitsUnderground onsite parkingMacquarie Park 2113 - close to transport linksHybrid working - WFH 2 days per weekFun and relaxed teamAbout the company Join a global medical device company, ...

19 days ago

Customer Service

Customer Service Representative

  • Pascoe Vale
  • $38 - $40 per hour

BenefitsBe a part of a global medical device organisation.3-month contract with view to extensionHybrid working arrangementGreat hourly rateTwo positions available About the company Work for a global medical device company operating across advanced devices for medical professionals across the glo...

6 days ago

Customer Service

Customer Service Representative

  • Chatswood
  • $65000 - $70000 per annum, Benefits: 5% bonus

Benefits:Chatswood location.Flexible & agile culture - WFH 2 days per week once trained.High visibility role with global optical devices leader$65,000 + Super + 5 % completion bonus  The Company A global healthcare company with a mission focused on innovation, quality and craftsmanship. This company o...

28 days ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • $68000 - $75000 per annum

Benefits Be a part of a global pharmaceutical organisation  Macquarie Park 2113 location, close to transport linksOnsite parkingFantastic team & cultureAbout the company Work for a global animal health company operating providing essential medications. Our client looks to provide effective treatments quickly ...

30 days ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • $68000 - $75000 per annum

Benefits Be a part of a global pharmaceutical organisation  Macquarie Park 2113 location, close to transport linksGenerous salary + annual bonusOnsite parkingFantastic team & cultureAbout the company  Work for a global animal health company operating providing essential medications. Our client looks ...

1 day ago

Customer Service

Customer Service Representative

  • Sydney
  • $65000 - $70000 per annum, Benefits: + Super

Benefits  Join an established and mature Australian medical Device company promising strong growthSmithfield 2164 location, parking on sitePermanent full time position, gull time in office$65,000 - $68,000 + Super  About the company  Established over 30 years ago, this company is not only  the...

15 days ago

Customer Service

Customer Service Order Entry

  • Macquarie Park
  • $65000 - $68000 per annum, Benefits: + Super

BenefitsMedical device global hearing organisationTraining and development providedSupportive leadership creating a positive working environmentLocated in Macquarie Park 2113  About the company   A global medical device company, manufacturing and supplying hearing devices. A market leader impactin...

21 days ago

Customer Service

Inside Sales Representative

  • Sydney
  • $70000 per annum

Benefits Growing company with lots of potential  Multiple part-time positions available  Central location, close to shops, gyms, cafes and bars$70,000 + Super + additional benefitsSupportive team and managerAbout the company Join a rapidly growing medical device company, with an innovative and forwar...