Customer Service Representative

Benefits 

• Be a part of a global medical device organisation  
• Located in Murarrie, 4172 
• 12-month contract with potential to extend 
• $30-$33 per hour 

 
About the company 
Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world. You will be worknig in the Customer Service team managing hospitals.
 
About the opportunity 
Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices & consumables to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career. 
 
Duties  

• Provide a high level of Customer Service in the Hospitals team
• Order fulfillment using SAP  
• Assist with management of loan kits & consignment
• Managing customer expectations and investigation of orders  
• Support field personnel  
• Ensure complaints are resolved quickly and expertly, and escalated when required  

 
Skills and Experience 

• Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation  
• Experience with Loan Kits & Consignment Stock
• SAP knowledge and experience  
• Strong attention to detail and multi-tasking ability  
• Excel experience desirable 

 
Culture 
Fantastic team leadership, with low turnover in staff. A well regarded company in the Medical Device industry, this opportunity will provide plenty of industry experience.
 
How to Apply 
Click apply or contact Kelly-Ann Turner, Sourcing Consultant on 02 8877 8772 for a confidential discussion. 
 
About us 
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com