Customer Service Representative

Benefits

• Be a part of a global medical device organisation
• 6 month contract
• Macquarie Park location 2113 - once trained in role potential to work from home and office
• Parking on-site
• Paying $32 - $35 per hour - immediate start

About the company
Our client is a Global Medical Device company with a forward thinking and service driven culture. Work with innovative products and services that meet the needs of healthcare providers and patients across Vascular and Urology.


About the opportunity
In an environment, with fast turn around, you will be processing orders to provide medical devices to hospitals and wholesalers. You will be responsible for receiving, processing and recording customer orders. Low call volume environment, high customer service skills are required to deal with customer inquiries and problems.


Duties
Your daily duties would include:

• Data entry and processing order
• Back-order management, credits and returns 
• Maintaining relationships with customers and 3PL 

Skills and Experience

• At least two years in a Customer Service Representative role in the Pharmaceutical, Healthcare , Medical or FMCG industry - call centre experience is also considered
• Strong communication skills
• Computer literate with experience with ERP systems
• Fast and accurate data entry
• Ability to multi task and manage workload

Culture
This company is an employer of choice, known for their progressive incentives and traditional values. With a team of committed industry experts this company provides stability and an ethical culture enjoyed by the global team.