facebook

Job details

Location
South Brisbane
Salary
Up to AU$100000 per annum + + Super
Job Type
Full Time
Ref
38359
Contact
Jane Nichols
Contact email
Email Jane
Contact phone
+61 2 8877 8714
Posted
about 1 month ago

Job details

Location
South Brisbane
Salary
Up to AU$100000 per annum + + Super
Job Type
Full Time
Ref
38359
Contact
Jane Nichols
Contact email
Email Jane
Contact phone
+61 2 8877 8714
Posted
about 1 month ago

Benefits

  • Manager for a dynamic customer service team in world global company
  • Full leave entitlements
  • Located In Inner West Brisbane
  • $100,000 + Super

About the company

Work for a global medical device company operating across advanced diagnostics devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service to the community.

About the opportunity

Become an integral leader of a hardworking and driven Customer Service team. Manage a team of 4 Customer Service Representatives, nurture and develop key skills of the team to achieve results. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. Ability to streamline and introduce processes across Customer Service.

Duties

  • Motivating the team to provide high level customer service
  • Make appropriate decisions to resolve service problems, complaints
  • Oversee orders processed
  • Managing customer expectations and investigation of orders
  • Ensure complaints are resolved quickly and expertly, and escalated when required
  • Data analysis and report writing
  • Liaise with cross-functional teams

Skills and Experience

  • Previous experience as a customer service leadership in a FMCG, Medical Device or Pharmaceutical company
  • Leadership experience in a corporate environment
  • 2-3 years in a supply chain environment
  • QAD and Salesforce experience is desirable
  • Strong attention to detail and multi-tasking ability
  • Strong communication skills
  • Strong Excel skills

Culture

A positive environment, encouraging internal growth and development. Team is engaging and hard working - fantastic team and organisation to be a part of.

How to Apply

Click apply or contact Jane Nichols, Recruitment Consultant on 02 8877 8714 for a confidential discussion.

About us

Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

Similar jobs

17 days ago

Customer Service

Customer Service Representative

  • Belrose
  • AU$60000 - AU$65000 per annum

BenefitsTraining and development provided Supportive and collaborative working environment Located in Belrose On site parking available About the companyA globally renowned Medical Device company who are one of the leaders in their field. The company is known for having an exceptional culture...

22 days ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • AU$60000.00 - AU$65000.00 per annum + + Super

Benefits Medical device global hearing organisationTraining and development providedSupportive leadership creating a positive working environmentLocated in Macquarie Park 2113About the company A global medical device company, manufacturing and supplying hearing devices. A market leader impacting patients lives. Located in...

11 days ago

Customer Service

Customer Service Representative - Opt...

  • Chipping Norton
  • AU$50000 - AU$57000 per annum + Super

BenefitsEmployee recognition programTraining and development providedGreat working environment and cultureShareholding opportunitiesPermanent and secure role$50-$57,000+superAbout the company You will be joining a global optical lens manufacturing company, situated in Chi...

2 months ago

Customer Service

Customer Service Representative

  • Sydney
  • AU$60000.00 - AU$65000.00 per annum + Super

BenefitsWork for a growing Australian owned medical device logistics companyOpportunities for growth and developmentSupportive and inclusive environmentOn-site barista, wellness centre and team gatherings$60,000-$65,000 + SuperAbout the company Our client is a well renowned rapidly gro...

11 days ago

Customer Service

Customer Service Representative

  • Mona Vale
  • AU$60000.00 - AU$65000.00 per annum + Super

BenefitsGrowing company with lots of potential for growthPart-Time Position3-4 days per week$60,000-$65,000+super+bonusLocated in Mona Vale 2103Varied shift timesSupportive and collaborative environmentAbout the company Join a rapidly growing medical device company, with an ...

11 days ago

Customer Service

Optical Assistant - Customer Service ...

  • Auckland
  • Health Insurance

BenefitsHealth Insurance OfferedEmployee recognition programTraining and development providedGreat working environment and cultureShareholding opportunitiesPermanent and secure role$50,000-$55,000 (depending on experience)About the company You will be joining a global...

11 days ago

Customer Service

Customer Service Representative

  • Belrose
  • AU$75000.00 - AU$80000.00 per annum + Super

BenefitsGlobal medical device companyPermanent Role$75,000-$80,000+superLiaising between multiple internal and external stakeholdersParking on-siteHybrid working model - Office located in Belrose 2085About the companyA well-established global healthcare company with a passion for pr...

11 days ago

Customer Service

Customer Service Representative

  • Toongabbie
  • AU$30.00 - AU$32.00 per hour + Super

BenefitsLeading Pharmaceutical organisation with a large global presenceRecognised as an award-winning employer of choiceLarge campus with on-site gym, cafe, and parkingEmployee recognition programSupportive team, ongoing training, and developmentHybrid working model12-Month Contract with potential for permane...

2 months ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • AU$65000 - AU$72000.00 per annum + Super

BenefitsBe a part of a global medical device organisationMultiple roles availableHybrid working modelHead office located in Macquarie Park 2113, with on-site parking$65,000-$72,000+superAbout the company Work for a global medical device company operating across advanced devices...

7 days ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • Up to AU$30 per hour + Super

BenefitsBe a part of a global pharmaceutical organisationLocated in Macquarie Park 21136-month contract with potential to extend$30 per hourAbout the companyWork for a global medical device company operating across advanced devices...

8 days ago

Customer Service

Customer Service Representative

  • Seven Hills
  • AU$60000.00 - AU$65000.00 per annum + Super

BenefitsReputable medical device organisationFixed term contract (possibility to extend)Located in Seven Hills 2147$60-65,000 + SuperAbout the companyWork for a reputable medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide e...

11 days ago

Customer Service

Customer Service Representative

  • Macquarie Park
  • AU$30.00 - AU$32.00 per hour + Super

BenefitsBe a part of a global medical device organisationLocated in Macquarie Park 21134-month contract with potential to extend$30-$32 per hourAbout the companyWork for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to p...