Customer & Sales Systems Manager - Veeva

Benefits

• Supportive and collaborative environment.
• Focused on employee development & engagement.
• Close access to public transport.

About the company

A global healthcare company focused on providing products that improve and enhance the well-being of patients.

About the opportunity

In this role you will be responsible for managing a team of in-house sales representatives as well as managing and developing the sales systems to support the team and drive sales force effectiveness.

Duties

• Guide, mentor and lead a team of telesales representatives.
• Train and develop teams on processes, best practice and system effectiveness.
• Develop and implement sales plans and KPI's.
• Identify and improve ways of working to enhance the customer experience.
• Maintain and develop iNova Sales Systems (Veeva, Salesforce).
• Monitor field metrics and sales data.
• Reporting.
• Develop, implement and manage salesforce effectiveness within the team.
• Drive team engagement.
• Performance management.

Skills and Experience

• Experience in managing sales systems (Veeva, Salesforce) is essential.
• Qualification is Veeva CRM is ideal.
• Tertiary Qualification is Business, Sciences or Life Sciences is preferred.
• Experience managing telesales teams is highly advantageous.
• Analytical with a high proficiency across applications and systems.
• Excellent communication style with the ability to build strong business relationships.
• Motivated with a strong work ethic and leadership style.
• Professional with the ability to present to internal and external stakeholders.
• Understanding of sales principals and negotiation.
• Track record in driving salesforce effectiveness.
• Flexible to travel if required.

Culture

Collaborative and drives employee development and engagement.

How to Apply

Click apply or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.

( SK920709A )