Communications Coordinator

Benefits

• Dynamic world leading company
• 6 month fixed term contract
• Full leave entitlements
• Hybrid, flexible working model
• Sydney CBD, 2000 location

About the company
Work for a global healthcare company working on with a large product range which can be found across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to customers all over the world.

About the opportunity
You will monitor all social media & communication platforms. Ensure communication for this company's products on those channels are captured, addressed, and solved in a timely and effective manner. Drive a positive consumer experience and increase brand awareness.

Responsibilities

• Monitor all social media platforms and be the point of contact for consumers interaction & feedback
• Manage & provide responses consumer enquiries
• Partner with the global consumer relations team based in APAC with regard to local consumer behaviour
• Identify trends, passing insights along to the relevant stakeholders
• Partner with the Marketing team, keeping them up to date with the online community
• Work closely with legal, regulatory affairs and R&D on any approvals, queries etc
• Help drive a positive consumer experience and increase brand awareness

About you

• Customer service, consumer insights or consumer relations experience
• Experience managing social media communities and marketing campaigns
• Analytically minded & comfortable working with data
• Results oriented, independent, entrepreneurial & self-motivated
• Excellent interpersonal and communication skills, both written and verbal

Culture
A positive environment, encouraging internal growth and development. Employees truly care about what they do, this positively impacts the environment of the office.

How to Apply
Click apply or contact Francesca Strange, Specialist Manager on 02 8877 8719 for a confidential discussion.

About us
Healthcare Professionals Group. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com