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Commercial Operations Associate

Job description

Benefits:
  • 12 month fixed term contract
  • Flexible hybrid working
  • Modern offices in Sydney CBD
  • Supportive, inclusive work culture
  • Work with a Global Pharmaceutical organisation
About the company:
A distinguished Pharmaceutical company based, in Sydney CBD, 2000, offering ethical solutions, with their core purpose to improve the lives of people around the world. Renowned for their medicines and transforming patients lives, a company with a culture second to none.

About the opportunity:
A 12 month fixed term contract to support the Commercial team. You will maintain customer information, deals, and pricing in CRM and SAP systems, as well as with wholesalers. You will act as a liaison with the Sales Force team for customer setup requests and information changes, including calculations for free stock, incentives, and promotions. This role involves close collaboration with internal stakeholders, particularly Key Account Managers, Sales, Marketing, and Business Excellence teams.

Duties:
  • Customer setup and ongoing maintenance
  • Maintain customer contracts and ensuring alignment
  • Calculate and manage free stock and new product allocations
  • Handle customer sign-on and annual payments
  • Manage customer product pricing and promotional deals
  • Set up promotional campaigns in Veeva
  • Manage Helpdesk tickets, address customer enquiries, and escalate issues as needed
  • Ad hoc analysis & reporting as required
Skills and Experience:
  • Strong Excel & MS Office skills
  • Experience working with large datasets from different sources
  • Strong ability to triage and prioritise tasks
  • High attention to detail and excellent organisational skills
  • Pharmaceutical industry, FMCG (or similar) knowledge highly desired
Culture:
A global organisation encouraging growth and development. Team culture is vibrant and friendly. Modern offices offering employee benefits.

How to Apply:
Your application will be reviewed by Francesca Strange, Specialist Manager.

About us:
Healthcare Professionals Group. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com