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Job details

Location
Chatswood
Salary
$90000 per annum
Job Type
Full Time
Ref
BH-41574
Contact
Michelle Vermaak
Contact email
Email Michelle
Contact phone
+61 2 8877 8760
Posted
30 days ago

Job details

Location
Chatswood
Salary
$90000 per annum
Job Type
Full Time
Ref
BH-41574
Contact
Michelle Vermaak
Contact email
Email Michelle
Contact phone
+61 2 8877 8760
Posted
30 days ago
Benefits
  • Great induction and training programme, including travel to the USA.
  • Field based role, travel across Australia and New Zealand
  • Base salary + car allowance + travel expenses covered. 

About the company


Our client is a global leader in clinical diagnostics, renowned for their innovative products and comprehensive support services with a significant presence in Australia and New Zealand.


About the opportunity


In this multi-faceted role, you will provide crucial clinical applications and technical support for our client's advanced diagnostic products across Australia and New Zealand. You will manage pre-sales evaluations, post-sales implementations, and offer comprehensive training and technical assistance to customers. 


Duties

  • Travel throughout Australia and New Zealand to provide technical support for hardware and applications
  • Support pre- and post-sales clinical evaluations and implementations
  • Provide direct and phone-based technical support and training
  • Conduct lab studies and prepare evaluation reports
  • Collaborate with regional and corporate support teams
  • Assist with systems demo and validation
  • Execute preventive maintenance
  • Deliver comprehensive operator training for clinical products
  • Support MASA evaluations and customer training
  • Provide technical information to the sales team

Skills and Experience

  • Experience working in Clinical Applications Support within the healthcare industry is required.
  • Clinical laboratory or POCT experience is preferred.
  • Technical capabilities with strong troubleshooting and communication skills.
  • Ability to install, test, validate and train users.
  • Experience in maintaining and documenting compliance.
  • Ability to build and develop SOP's.
  • Ability to travel interstate and internationally.

Culture


Join a team-oriented, innovative company committed to excellence in clinical diagnostics and customer service.


How to Apply


Click apply and provide a copy of your up to date CV or contact Michelle Vermaak on 02 8877 8760 for a confidential discussion.

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