Why You’ll Love This Role:

• Flexible hours + hybrid working on offer
• Competitive salary + super + salary packaging
• Purpose-led organisation focused on patient impact
• Broad, varied role in a small collaborative team
• Meaningful work supporting vulnerable communities

About the Opportunity:
Work for a respected national health organisation that provides education, support and advocacy to patients and families affected by serious illness. As Care Coordinator, you'll be the first point of contact for individuals seeking support – assessing needs, providing tailored information, and linking people with internal and external services. You'll also contribute to outreach, reporting and relationship-building across the healthcare sector.

What You’ll Do:

• Manage inbound calls, emails, and web enquiries from patients, carers and clinicians
• Triage enquiries and guide individuals to appropriate programs, resources or services
• Maintain accurate records, support reporting and manage patient support materials
• Collaborate with health professionals, service providers and internal teams
• Support process improvements and outreach initiatives

What You’ll Bring:

• Tertiary qualification in Allied Health, Social Work, Nursing, Psychology or similar
• Experience in a client or patient-facing role within healthcare or research; oncology or clinical trial coordination highly regarded
• Strong communication skills, empathy and emotional intelligence
• Ability to manage multiple priorities and work autonomously
• Understanding of the Australian healthcare system and referral pathways

Apply Now
Hit "APPLY" above and attach your resume or contact Jenn Bowder, Allied Health & Medical Recruitment Specialist at jbowder@hpgconnect.com to organise a confidential discussion.