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Service Repair Technician

Job description

Benefits
  • Base salary of $80,000 – $90,000 + super
  • Structured training on dental and medical-grade equipment
  • Immediate start available
  • Hybrid role: workshop-based repairs with occasional field service
  • Long-term career stability with a global leader in dental technology
About the Company
This organisation is a global provider of dental equipment and consumables, supporting clinics and laboratories across Australia. Privately owned, they are known for their integrity, long-term stability, and strong customer focus, supplying high-quality technology used daily by dental professionals.

About the Opportunity
This opportunity is ideal for a hands-on repair technician who enjoys fault-finding, component-level repairs, and working with complex electrical and electronic systems.

Based primarily at the Noble Park facility, you will repair, test, and maintain critical dental equipment, with some local field-based service work. While experience in medical or dental devices is advantageous, it is not essential. Technicians from high-tech automotive, electronics manufacturing, electrical switchboards, industrial equipment, or IT hardware repair environments are strongly encouraged to apply.

This role is often seen as a step up for technically strong repair technicians looking to move into a regulated, high-quality technology environment with structured training and long-term career development.

Duties
  • Perform hands-on, in-house repairs on dental equipment including control units, curing lights, milling machines, and diagnostic devices
  • Conduct component-level fault finding, including work on PCBs, control boards, and electrical assemblies
  • Use schematics, manuals, and test equipment to diagnose mechanical and electrical faults
  • Support on-site servicing and installations, including setup, calibration, and functional testing
  • Communicate clearly with dentists and clinic staff during field visits, explaining issues and solutions in a calm and professional manner
  • Ensure all work meets quality, safety, and compliance standards
  • Accurately record service activity in systems such as SAP and Salesforce
  • Work collaboratively with customer service teams, contractors, and internal technicians
  • Participate in ongoing technical training and product upskilling
Skills & Experience
  • Relevant hands-on repair experience is essential
  • Restricted Electrical Licence (mandatory)
  • Proven experience working on PCBs, electrical control units, and electronic assemblies
  • Backgrounds considered:
    • Medical or dental equipment (advantageous but not required)
    • High-tech automotive systems
    • Electrical switchboards or industrial electronics
    • IT hardware or complex electronic devices
  • Strong practical troubleshooting and fault-finding capability
  • Ability to work autonomously in a repair or service environment
  • Confident communicator with the ability to interact professionally with dentists and customers in the field
  • Comfortable working in a regulated or quality-driven environment with clear procedures and documentation
  • Desirable (not essential): Electrical Disconnect/Reconnect Licence, X-ray equipment licence
Culture This is a values-driven, privately owned organisation with a strong focus on accountability, teamwork, and professionalism. The Customer Care team is experienced, supportive, and collaborative, with long tenure and a strong commitment to delivering high-quality service. Cultural fit is critical, particularly professionalism, communication style, and customer interaction.

How to Apply Click Apply, or contact Georgia Graham – Senior Recruitment Consultant on +61 488 807 453 or ggraham@hpgconnect.com for a confidential discussion.

Healthcare Professionals Group specialises in recruitment across medical devices, life sciences, and technical healthcare roles.
For more opportunities, visit www.hpgconnect.com.