Senior Customer Care Representative

Benefits:

• Work with a Global brand
• Highly supportive environment
• Attractive salary package
• Progressive step into a collaborative team
• Close to transport Lines

***Must have worked within the healthcare industry and used SAP to be considered***

Culture

A company that believes their people are their greatest asset. With thorough training and ongoing coaching provided by business leaders this company has a collaborative and knowledge driven approach to success.

About the company

A company with an established portfolio across complex therapies, this company provides well-being solutions to their patients with ongoing innovations. Continuously growing and striving for success they pride themselves on their quality and customer focus.

About the opportunity

Join a dedicated and professional Customer Service team. Reporting to a highly supportive team leader you will utilise your natural leadership skills, high attention to detail, ability to problem solve and build relationships with customers.

Duties

• Inputs complex or nonstandard orders received from internal and external customers
• Fulfil customer requirements and managing customer expectations
• Investigates and resolves non-routine customer problems
• Manage tasks given from the team leader- train and mentor the team
• Maintain and build relationships with customers
• Run reports and complete administration in a timely manner

Skills and Experience

• Experience working in CRM systems
• Previous experience in Health Care industry
• Must have worked in a Senior Customer Service role previously
• High level communicator both written and verbal
• Strong business acumen

How to Apply
Your application will be reviewed Gabby Norton, Senior recruitment consultant.

About us
Healthcare Professionals Group. Recruiting all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com