About the company

Our client is a international biotechnology/medical device company active in the field of reproductive health. Their company model is to create, deliver and market innovative, efficient, steadfast products and systems for assisted reproduction (IVF/ART).

About the opportunity

Our client is currently seeking a skilled, highly motivated, and enthusiastic individual to join their sales team in a support role. The position is intended to help their sales and marketing team in the aspect of customer service and support. The role will be a combination of both remote and on-site (third-party logistics warehouse).

Tasks and responsibilities:

• Perform typical office duties and answer phone calls.
• Support customers throughout order and shipping process from order entry to delivery follow-up and tracking of orders.
• Ability to track and trace shipments online and communicate results with customer inquiry
• At times, this role may also require support with Distribution: ordering replacement stock internally, accepting and unpacking large shipments
• Support customer requests for invoices and Certificates of Analysis.
• Follow-up on remittance advice and Statements of Account as directed internally by Finance.
• Update and create/organise marketing materials as directed internally by Marketing.
• Participate in incoming and outgoing sales and marketing programs by telephone, fax mail, other electronic commerce and in person as assigned.
• Assist with email sales campaigns with customer sample follow-up.
• Deliver administrative support for all workshops, symposiums, conferences, trade shows, and training sessions.
• Partake in and promote our products during congresses and seminars, both online and face-to-face

Skills

• Ability to perform general office duties along with some accounting tasks
• Strong attention to detail with an ability to structure and organise tasks
• Take initiatives and execute them
• Exceptional communication skills
• Fantastic trust and relationship building skills
• Ability to work both independently as well as in team
• Interest in IT, technology, and medical field

Experience & Qualifications

• University graduate
• Sales experience is a plus, preferably from medical device or technology related fields

Why this opportunity is right for you

• Ability to work part remotely
• Competitive salary
• Commence your career within the Health care space

How to Apply

Click apply or contact Maddy Rhodes-Laird, Senior Recruitment Consultant on 03 9938 7101 for a confidential discussion.