facebook

Job details

Location
Melbourne, Melbourne, Victoria
Salary
Negotiable
Job Type
Full Time
Ref
37115
Contact
Maddy Rhodes-Laird
Contact email
Email Maddy
Contact phone
+61 3 99387101
Posted
28 days ago

Job details

Location
Melbourne, Melbourne, Victoria
Salary
Negotiable
Job Type
Full Time
Ref
37115
Contact
Maddy Rhodes-Laird
Contact email
Email Maddy
Contact phone
+61 3 99387101
Posted
28 days ago

About the company

Our client is a international biotechnology/medical device company active in the field of reproductive health. Their company model is to create, deliver and market innovative, efficient, steadfast products and systems for assisted reproduction (IVF/ART).

About the opportunity

Our client is currently seeking a skilled, highly motivated, and enthusiastic individual to join their sales team in a support role. The position is intended to help their sales and marketing team in the aspect of customer service and support. The role will be a combination of both remote and on-site (third-party logistics warehouse).

Tasks and responsibilities:

  • Perform typical office duties and answer phone calls.
  • Support customers throughout order and shipping process from order entry to delivery follow-up and tracking of orders.
  • Ability to track and trace shipments online and communicate results with customer inquiry
  • At times, this role may also require support with Distribution: ordering replacement stock internally, accepting and unpacking large shipments
  • Support customer requests for invoices and Certificates of Analysis.
  • Follow-up on remittance advice and Statements of Account as directed internally by Finance.
  • Update and create/organise marketing materials as directed internally by Marketing.
  • Participate in incoming and outgoing sales and marketing programs by telephone, fax mail, other electronic commerce and in person as assigned.
  • Assist with email sales campaigns with customer sample follow-up.
  • Deliver administrative support for all workshops, symposiums, conferences, trade shows, and training sessions.
  • Partake in and promote our products during congresses and seminars, both online and face-to-face

Skills

  • Ability to perform general office duties along with some accounting tasks
  • Strong attention to detail with an ability to structure and organise tasks
  • Take initiatives and execute them
  • Exceptional communication skills
  • Fantastic trust and relationship building skills
  • Ability to work both independently as well as in team
  • Interest in IT, technology, and medical field

Experience & Qualifications

  • University graduate
  • Sales experience is a plus, preferably from medical device or technology related fields

Why this opportunity is right for you

  • Ability to work part remotely
  • Competitive salary
  • Commence your career within the Health care space

How to Apply

Click apply or contact Maddy Rhodes-Laird, Senior Recruitment Consultant on 03 9938 7101 for a confidential discussion.