Benefits

• A great development opportunity in a 12 month casual role
• Work with a global pharmaceutical company with excellent resources
• Work in a supportive and collaborative environment

 
About the company
A global pharmaceutical company that are patient centric with an innovative and strong pipeline. They are passionate about research and development across various therapeutic areas allowing them to contribute to the wellbeing of patients across the world
 
About the opportunity
A 12 month fix term casual contract adding to a close knit team of Medical Information professionals. You will provide support to and solve queries for patients, pharmacists and other HCPs, specialising in the Diabetes portfolio.
 
Duties

• Manage incoming enquires from customers – providing balanced and accurate information in a professional manner
• Process adverse events cases
• Handle product quality complaints
• Provide feedback on process improvement to allow for customer satisfaction
• Maintain compliance of daily activities

 
Skills and Experience

• Tertiary degree in Pharmacy, Biomedical Science, Nursing or related healthcare degree
• Previous experience in a medical information role highly desired
• Excellent customer service skills
• Excellent active listening skills
• Good written communication
• Ability to work independently and collaboratively in a team

 
Culture
They have strong vision and values and offer a committed working environment to produce results. They encourage development and future career paths across other areas of the business. They think positively to encourage the right attitudes
 
How to Apply
Click apply or contact Davina Ocansey, Senior Recruitment Consultant on +61 2 8877 8712 for a confidential discussion.