Competitive base salary package + car allowance + bonus
Additional on-call compensation for after-hours site visits
Structured training including international exposure
Work with a globally recognised leader in medical technology
About the Company This organisation is a global leader in medical technology, dedicated to advancing health through innovative products and solutions. With a strong presence in healthcare, they are committed to developing transformative technologies that support patients and providers worldwide.
About the Opportunity As a Field Service Engineer, you will be responsible for supporting market-leading automated robotic medication dispensing equipment across South Australia. You will provide both hardware and software servicing, preventative maintenance, diagnostics, and customer training. This role is pivotal in ensuring the reliability and safety of critical medical devices, directly supporting the healthcare system. With dedicated training and a clear progression path, this is an opportunity to build a long-term career within medical electronics.
Duties
Provide remote and on-site support for electro-medical equipment, including diagnostics, repairs, and upgrades
Conduct preventative maintenance, electrical safety testing, and performance checks
Monitor and resolve service desk cases, escalating where required
Maintain accurate records of service activities in compliance with standards
Provide technical sales support and assist in workflow/system reviews
Participate in structured training programs locally and internationally
Ensure compliance with Australian Standards and company safety policies
Occasional interstate and regional travel as required
Skills and Experience
Tertiary qualification (Degree or TAFE Level 3/4) in Electrical, Electronics, or Electromechanical field
Minimum 2+ years’ experience in servicing electrical/electromechanical equipment – ideally in medical devices, automation, or robotics (not suitable for photocopier backgrounds)
Strong server knowledge and remote diagnostics experience
Restricted electrical license highly desirable
Ability to work independently while managing your own territory
Excellent communication and customer service skills
Flexibility to support after-hours and on-call work as rostered
Culture You will be joining a small but growing team that values autonomy, proactive problem-solving, and technical excellence. The organisation invests heavily in professional development, providing structured training and a long-term career pathway, while fostering a supportive, collaborative work environment.
How to Apply Click apply or contact Georgia Graham – Senior Recruitment Consultant at +61 488 807 453 or ggraham@hpgconnect.com for a confidential discussion.