Competitive Salary package including base, car allowance and performance bonus.
Permanent opportunity to work with world class medical devices
About the Company Our client is a well-established global company specializing in the development, manufacturing, and distribution of medical devices. Committed to enhancing patients' lives, the organization provides specialized solutions that make a difference.
About the Opportunity Join the team as a Field Service Engineer, contributing significantly to the maintenance and performance of medical aesthetic products. Your role will involve installing, repairing, and maintaining hardware and software products to ensure optimal functionality and customer satisfaction.
Duties and Responsibilities
Perform installations, repairs, and calibration of laser systems and sub-assemblies at customer sites
Deliver comprehensive training on instrument and sample preparation to customers
Respond promptly to emergency service requests and perform Preventative Maintenance
Maintain accurate and organized service records while monitoring customer accounts
Provide on-site technical support for workshops and events
Identify and report potential equipment issues to supervisors
Contribute to company improvement projects
Cultivate strong customer relations and expand product knowledge
Skills and Experience
Bachelor's degree in Biomedical engineering or equivalent experience
3 to 5 years of relevant field service experience
Proficiency in troubleshooting medical electronics equipment
Familiarity with Laser technology and applications
Strong computer skills, including DOS, Word, Excel, and Salesforce
Meticulous attention to detail and excellent time management
Effective communication skills and a collaborative mindset
Culture Join a passionate and collaborative team driven by the goal of achieving positive patient outcomes through innovative solutions.
How to Apply Click apply or contact Tyler on 02 8877 8770 for a confidential discussion.
BenefitsWork with a leader in their industry.Training provided on all equipment. Work from home. About the company A leader within their industry, offering a wide range of treatment solutions. Driven to provide high-level customer service and medical devices that are innovative and world-class. <...