Optical Assistant - Customer Service Representative
- Auckland
- Salary:Health Insurance
Benefits
Health Insurance Offered
Employee recognition program
Training and development provided
Great working environment and culture
Shareholding opportunities
Permanent and secure role
$50,000-$55,000 (depending on experience)
About the company
You will be joining a global optical lens manufacturing company, situated in Henderson, Auckland 0612. An innovative and forwarded thinking culture, the company provides solutions to enhancing sight for customers.
About the opportunity
Become an integral piece of a strong, motivated, and driven Customer Service team. Be genuinely committed to customer satisfaction and you will grow and advance your career. In your new customer service role, you will report directly to the customer service manager, you will be joining an established Customer Service team. You will be required to have high attention to detail and great communication skills. Previous optical experience is desirable in an order processing role or retail environment.
Responsibilities
Data entry and processing orders
Talk directly with optometrists and optical dispensers
Assist customers with product enquires and tracking orders
Product knowledge
Prepare credits and returns
Maintaining relationships with customers
Communicating with production and dispatch
Skills and Experience
Optical dispensing knowledge is highly desirable
Experience in a technical industry with a high level of SKU's
Customer Service experience in the Optical, Pharmaceutical or Medical industry
High attention to detail
Ability to problem solving
Clear communication skills
Culture
Team is engaging and hard working - fantastic team and organisation to be a part of.
How to Apply
Click apply or contact Kate Toohill, Recruitment Consultant on 02 8877 8735 for a confidential discussion
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com