Customer Service Representative - Immediate Start

Benefits

• Work for a global pharmaceutical company with immediate start
• Located in Sydney CBD, close to public transport links
• Paying between $30 -$35 per hour, ongoing temporary assignment

About the company

Our client, a well renowned global pharmaceutical company, a recognisable brand in the industry and is seeking a Customer Service Representative professional to join their dynamic and passionate Operations team.

About the opportunity

Working as part of a customer service team processing pharmaceutical orders on SAP, you will join an established team of 6 Customer Service Representatives, in a friendly and cohesive environment. With low call volume, you will predominantly communicate via emails with manufacturing and 3PLs. You will be required to also use Excel on a daily basis.

Duties

Your daily duties would include:

• Fulfil orders using SAP
• Achieve service level targets whilst ensuring the timely delivery
• Run daily reports utilising excel and SAP functions
• Prepare credits and returns
• Maintaining relationships with customers, and communicating with logistics

Skills and Experience

• SAP experience and knowledge is required
• Excel skilled
• Strong communication skills
• Pharmaceutical, medical device or FMCG customer service experience
• Computer literate with experience with ERP systems
• Fast and accurate data entry
• Ability to multi task and manage workload

Culture

Low turn over of staff reflects it inclusive and friendly team environment. Supportive management style.

How to Apply

Click apply and your application will be reviewed by Rebecca Lloyd, Recruitment Consultant.