Customer Service Representative

Benefits:

• Work with a Global brand
• Highly supportive environment with flexible working options
• Close to transport lines
• 6 month contract - open to WHV's

About the company

An established portfolio across complex therapies, specialising in the Pharmaceutical industry. A reputable organisation at the forefront of product development and research. This organisation boasts a low turnover and diverse environment to welcome new employees.

About the opportunity

Join a team of two customers service representatives for an initial 6 month contract. Reporting into a supportive Customer Service Manager, you will utilise your high attention to detail and build relationships with healthcare professionals. Flexible working environment, welcoming and friendly culture.

Duties

• Process incoming orders on SAP
• Respond to customer enquiries via phone and email
• Provide ETA's to healthcare professionals and updates for orders on backorder
• Other administrative duties if required
• Maintain and build relationships with customers, pharmacies, hospitals and internal teams

Skills and Experience

• Experience processing orders in SAP essential
• Previous experience in Health Care industry desirable
• Strong communication both verbal and written
• Ability to work autonomously and prioritise
• Strong business acumen

How to Apply

Your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.