Must have customer service experience using SAP and EDI
Company
A global and recognised brand in the medical consumable industry, this organisation boasts a large product portfolio within the hospital environment. Joining a team of 3 customer service representatives, you will be part of a friendly and vibrant team who works collaboratively together.
Role
Joining a team of 3 Customer Service Representatives, you will provide excellent customer service to healthcare professionals to ensure medical consumables are delivered on time. Reporting to the Customer Service Manager, this is an integral role in the day to day operations of the business with regular contact with external customers.
Duties
Process customer orders using SAP
Respond to customer enquiries and liaise with hospitals via phone and email, providing ETA'S, proof of delivery and product enquiries
Maintain and build relationships with customers
Work cross functionally with teams when required
Handle credits and returns
Skills And Experience
SAP experience for order processing essential
Experience in medical consumables or pharmaceutical products highly desirable
Good communication, proactive and computer literate
High attention to detail and thorough approach to work
How To Apply
Click apply and your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.
