Australian owned healthcare logistics organisation
Supportive and collaborative working environment
About the company
Our client, a well renowned healthcare logistics organisation. An Australian owned company, they strive on delivering exceptional logistics service to their healthcare customers, operating 24/7 and 365 days a year. Our client are specialists in the logistics field, operating on a national and international level. Located in Gladesville, join their dynamic and passionate team.
About the opportunity
In your new Customer Service Representative role you will report directly to the Customer Service Manager and join a team of 11 Customer Service Representatives. You will be required to have excellent communication and attention to detail skills, handling calls and scheduling logistics to meet customer demands. You will be required to liaise with medical professionals, provide delivery information in a high volume and deadline driven environment.
Duties
Your daily duties would include:
Process orders via ERP system - via email and phone
Liaise with hospitals and distribution centres across Australia,
Assisting customers with account enquiries.
Track and coordinate logistics
Provide quotes to customers
Hours
Week 1: 7am - 3pm
Week 2: 8am - 4pm
Week 3: 10am - 6pm
Week 4: 1pm - 9pm
Skills and Experience
Previous experience dealing direct with customer enquiries
Healthcare experience desirable
Logistics experience desirable but not essential
Clear and concise communication skills
Strong work ethic
Team player
Culture
Fantastic leadership team, with low turnover in staff. Team is engaging and hard working - and a great organisation to be a part of.
How to Apply
Click apply and your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.
