Customer Service Representative

Benefits

• On site car parking available
• Australian owned healthcare logistics organisation
• Supportive and collaborative working environment

About the company

Our client, a well renowned healthcare logistics organisation. An Australian owned company, they strive on delivering exceptional logistics service to their healthcare customers, operating 24/7 and 365 days a year. Our client are specialists in the logistics field, operating on a national and international level. Located in Gladesville, join their dynamic and passionate team.

About the opportunity

In your new Customer Service Representative role you will report directly to the Customer Service Manager and join a team of 11 Customer Service Representatives. You will be required to have excellent communication and attention to detail skills, handling calls and scheduling logistics to meet customer demands. You will be required to liaise with medical professionals, provide delivery information in a high volume and deadline driven environment.

Duties

Your daily duties would include:

• Process orders via ERP system - via email and phone
• Liaise with hospitals and distribution centres across Australia,
• Assisting customers with account enquiries.
• Track and coordinate logistics
• Provide quotes to customers

Hours

• Week 1: 7am - 3pm
• Week 2: 8am - 4pm
• Week 3: 10am - 6pm
• Week 4: 1pm - 9pm

Skills and Experience

• Previous experience dealing direct with customer enquiries
• Healthcare experience desirable
• Logistics experience desirable but not essential
• Clear and concise communication skills
• Strong work ethic
• Team player

Culture

Fantastic leadership team, with low turnover in staff. Team is engaging and hard working - and a great organisation to be a part of.

How to Apply

Click apply and your application will be reviewed by Rebecca Lloyd, Senior Sourcing Consultant.