Job details
- Location
- Salary
- $70000 per annum
- Job Type
- Full Time
- Ref
- BH-39119-2
- Contact
- Kate Toohill
- Posted
- about 1 year ago
Job details
- Location
- Salary
- $70000 per annum
- Job Type
- Full Time
- Ref
- BH-39119-2
- Contact
- Kate Toohill
- Posted
- about 1 year ago
- Be a part of a global medical device and diagnostics organisation
- Located in Darra QLD 4076
- Permanent position
- $70,000 + super
Work for a global diagnostics company operating across dynamic and rapidly changing market. Our client looks to provide effective treatments through an innovative and forwarded thinking culture. They aim to provide the best level of service possible to enhance the quality of life to patients all over the world.
About the opportunity
Be responsible for completing supply chain tasks with a large focus on order entry and processing as well as following up on order dispatch. Provide support to a market leading range of innovative diagnostic equipment to medical professionals with an ability to problem solve and work cohesively. Be genuinely committed to customer satisfaction and you will grow and advance your career.
Duties
- Provide a high level of Customer Service
- Processing customer orders for domestic and international customers
- Informing customers about order status, backorders, unexpected delays, part shipments and product issues
- Handling inbound product enquiries, quotes, product returns and managing complaints
- Analysing and resolving escalated customer issues
- Liaising with transport companies including domestic couriers and freight forwarders
- Data entry, credit and invoice management
- Assisting the Sales and Marketing teams with stock management, customer order enquiries and maintaining the customer database
- Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation
- A high degree of independence and interpersonal skills
- Experience processing orders through a CRM system
- Experience with Microsoft Office and intermediate Excel skills
- Attention to detail when dealing with complex customer orders
- Experience with conflict resolution
- Strong attention to detail and multi-tasking ability
- Ability to build and maintain customer relationships
Fantastic team and company leadership, with low turnover in staff.
How to Apply
Click apply or contact Kate Toohill, Recruitment Consultant on 02 8877 8735 for a confidential discussion.
About us
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com
Similar jobs
29 days ago
Customer Service
Customer Service Representative
- Macquarie Park
- $65000 - $70000 per annum, Benefits: + Super
BenefitsAn international Medical device global hearing organisation who manufactures locally.Work within a fast growing business, where progression opportunities exist.Supportive leadership creating a positive working environment, great team culture.Located in Macquarie Park 2113. About the company ...
4 months ago
Customer Service
Customer Service Representative
- Belrose
- $45000 - $48000 per annum, Benefits: 10% Bonus
Benefits Global medical device companyPart-Time, Permanent Role - 3 days per week - 7am -1.45pm$75,000-$80,000+super (based on a full time basis)Liaising between multiple internal and external stakeholdersParking on-siteHybrid working model - Office located in Belrose 2085 About the company...
4 days ago
Customer Service
Customer Service Representative
- Lane Cove
- $70,000 + Super + Bonus
Benefits Be a part of a global medical device organisation Permanent role opportunity located in the heart of Lane Cove $70,000 + super + bonus Parking on-site Employee rewards program WFH one day per week after probation About the company Work for a global medical device company operating ...
4 days ago
Customer Service
Customer Service Representative
- Sydney
- $65000 - $70000 per annum, Benefits: + Super
Benefits Join an established and mature Australian medical Device company promising strong growthSmithfield 2164 location, parking on sitePermanent full time position, gull time in office$65,000 - $68,000 + Super About the company Established over 30 years ago, this company is not only the...
3 days ago
Customer Service
Customer Service Representative
- Chatswood
- $65000 - $70000 per annum, Benefits: 5% Bonus
Benefits:Chatswood location.Flexible & agile culture - WFH 2 days per week once trained.High visibility role with global optical devices leader$65,000 + Super + 5 % completion bonus The Company A global healthcare company with a mission focused on innovation, quality and craftsmanship. This company o...
3 days ago
Customer Service
Customer Service Coordinator
- Macquarie Park
- $65000 per annum, Benefits: + Super
BenefitsGlobal medical device companyDynamic position with opportunities to advance skillsParking on-site available6 month Fixed term contract - ending March 2024$65,000 + super About the company Work for a global medical device company operating offering a unique range of medical aesthetic devic...