Customer Service Representative

• Immediate start and interviewing this week
• Work for a global leader in one of the largest medical companies
• Experience in the Pharmaceutical or Medical Device industry essential
• 6 month contract

About the company

Join a global leader in one of the largest medical companies that is continually delivering advanced medical solutions. Developing innovative technology, this company are dedicated to improving the health of patients.

About the opportunity

In your new customer service role, you will report directly to the customer service manager and part of a team of 5 Customer Service Representatives. You will be required to have an understanding of JDE, strong communication skills and attention to detail, ensuring medical devices are delivered to healthcare professionals on time. You will need to be comfortable handling high volume enquiries and processing orders.

Duties

Your daily duties would include:

• Process orders using JDE
• Assist with high volume ETA enquiries
• Process invoice requests
• Collaborate with cross functional teams when required
• Handle credits and debits
• Manage phone calls and email enquiries surrounding delivery updates, pricing, and quotes

Skills and Experience

• Experience in a Customer Service Representative position in the Pharmaceutical or Medical Device industry essential
• Strong communication skills
• Computer literate with experience using JDE highly desirable
• Comfortable with remote working when required

Click apply and your application will be reviewed by Rebecca Lloyd, Recruitment Consultant.