Job details

Location
Macquarie Park
Salary
AU$0.00 - AU$30.00 per hour + + Super
Job Type
Full Time
Ref
BBBH35458_1603751359
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61288778734
Posted
about 1 month ago

Job details

Location
Macquarie Park
Salary
AU$0.00 - AU$30.00 per hour + + Super
Job Type
Full Time
Ref
BBBH35458_1603751359
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61288778734
Posted
about 1 month ago
  • Immediate start and interviewing this week
  • Work for a global leader in one of the largest medical companies
  • Experience in the Pharmaceutical or Medical Device industry essential
  • 6 month contract

About the company

Join a global leader in one of the largest medical companies that is continually delivering advanced medical solutions. Developing innovative technology, this company are dedicated to improving the health of patients.

About the opportunity

In your new customer service role, you will report directly to the customer service manager and part of a team of 5 Customer Service Representatives. You will be required to have an understanding of JDE, strong communication skills and attention to detail, ensuring medical devices are delivered to healthcare professionals on time. You will need to be comfortable handling high volume enquiries and processing orders.

Duties

Your daily duties would include:

  • Process orders using JDE
  • Assist with high volume ETA enquiries
  • Process invoice requests
  • Collaborate with cross functional teams when required
  • Handle credits and debits
  • Manage phone calls and email enquiries surrounding delivery updates, pricing, and quotes

Skills and Experience

  • Experience in a Customer Service Representative position in the Pharmaceutical or Medical Device industry essential
  • Strong communication skills
  • Computer literate with experience using JDE highly desirable
  • Comfortable with remote working when required

Click apply and your application will be reviewed by Rebecca Lloyd, Recruitment Consultant.

Similar jobs

4 days ago

Customer Service

Customer Service Representative

  • New South Wales
  • Negotiable

BenefitsAward winning employer of choice and global Pharmaceutical organisationLong term temporary to permanent opportunity - starting in January 2021Supportive working environment, cohesive and hardworking teamOn site car parking availableEmployee recognition programmeOngoing training and development ...

4 days ago

Customer Service

Customer Service Representative

  • New South Wales
  • Negotiable

BenefitsGlobal pharmaceutical organisation with a reputable brandPatient focused team and vibrant cultureCBD location - close to transport linksOngoing contract About the companyOur client, a well renowned global pharmaceutical company and a recognisable brand in the industry is seeking a Customer Se...

29 days ago

Customer Service

Customer Service Representative - Imm...

  • Macquarie Park, New South Wales
  • Negotiable

Benefits Immediate start for an ongoing temporary assignment with potential to go permanentWell established Medical Device organisation Macquarie Park close to transport linksCohesive team environment & modern offices Must have customer service experience and usin...

about 22 hours ago

Customer Service

Customer Service Representative - Imm...

  • Macquarie Park
  • Negotiable

Benefits Immediate start for an ongoing temporary assignment with potential to go permanentWell established Medical Device organisation Macquarie Park close to transport linksCohesive team environment & modern offices Must have customer service experience and usin...

9 days ago

Customer Service

Customer Support representative

  • North Shore
  • AU$64000 - AU$68000 per annum + super + 10% bonus

Benefits:Work with a Global Brand and leader in their fieldAn immediate start for the right personHighly supportive environmentAttractive salary package, bonus and benefits Short walk from public transport CultureA reputation in the market for being supportive and coll...

about 21 hours ago

Customer Service

Customer Service Specialist - Supply ...

  • Mulgrave
  • Busy contract role, Leading global pharmaceutical company

BenefitsBusy contract role!Leading global pharmaceutical companyExcellent company cultureAbout the companyThis global pharmaceutical company is focused on improving the lives of patients worldwide through research and development in multiple therapy areas for various and diverse products.About ...