Job details

Location
Macquarie Park
Salary
Up to AU$30.00 per hour
Job Type
Contract
Ref
BBBH35373_1601602140
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61288778734
Posted
27 days ago

Job details

Location
Macquarie Park
Salary
Up to AU$30.00 per hour
Job Type
Contract
Ref
BBBH35373_1601602140
Contact
Rebecca Lloyd
Contact email
Email Rebecca
Contact phone
+61288778734
Posted
27 days ago
  • Immediate start

  • Work for a global leader in one of the largest medical companies

  • Must have experience in the Pharmaceutical or Medical Device industry and be a confident SAP user

  • Flexible working arrangements

About the company

Join a global leader in one of the largest medical companies that is continually delivering advanced medical solutions. Developing innovative technology, this company are dedicated to improving the health of patients.

About the opportunity

In your new customer service role, you will report directly to the customer service manager and part of a team of Customer Service Representatives. You will be required to have great communication skills, a good understanding of SAP and work cross functionally to ensure products are delivered to healthcare professionals in a timely manner. You will need to be comfortable handling a high volume of enquiries both via phone and email.

Duties

Your daily duties would include:

  • Process orders using SAP

  • Assist with high volume ETA enquiries

  • Process invoice requests

  • Collaborate with cross functional teams when required

  • Handle credits and debits

  • Manage phone calls and email enquiries surrounding delivery updates, pricing, and quotes

Skills and Experience

  • Experience in a Customer Service Representative position in the Pharmaceutical or Medical Device industry essential

  • Strong communication skills

  • Computer literate with experience using SAP essential

  • Comfortable with remote working when required

Click apply and your application will be reviewed by Rebecca Lloyd, Recruitment Consultant.

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